Sourcing-IT Reviews

Name: Sourcing-IT
Address: Unit 9, Reading Road, Hook, Hampshire
Rating: 4.71

4.7 Rating 679 Reviews

97 %

of reviewers recommend Sourcing-IT

4.7

Based on 679 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sourcing-IT:

Sourcing-IT are an independent reseller of IT hardware established in 2004, specialising in rapid delivery and great pricing to Africa.

Visit Website

Phone:

(0)118 973 6675

Email:

sales@sourcing-it.co.uk

Location:

Unit 9,
Reading Road,
Hook
Hampshire
RG27 9DB

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Sourcing-IT 4 star review on 1st February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best services I know and quick to deliver, and always finding the right solution and sometimes going extra mile to help.”

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Posted 4 years ago

“Satisfied.”

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Posted 4 years ago

“The delivery of the previous order took longer than expected.”

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Posted 4 years ago

“The service was not only professional but also quite timely. We received our package within 5- 7 days which is good for our business. Pricing is also very competitive and I look forwarding to doing more business with them.”

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Posted 4 years ago

“My Partnership with Sourcing IT as a preferred parts distributor head been mutually beneficial”

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Posted 4 years ago

“I have been working with Sourcing IT from 2018 to date. Our account manager as well as the accounts and operations officers are reliable, responsive and offer not just good service at point of order placement but also in follow up to ensure goods are delivered to us and in good condition. Thank you.”

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Posted 4 years ago

“Items were delivered on time, and saved us a huge embarrassment with our customer”

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Posted 4 years ago

“Impressive Customer service by Mark and right on time delivery .”

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Posted 4 years ago

“Great communication updates and on time. We appreciate doing business with you”

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Posted 4 years ago

“hello, i am ivorian and i work in sales team, by Sourcing-IT i get the quote quikly and the appliance price is not too expensive ! i like their strategy ! thanks !”

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Posted 4 years ago

“Response time on quotes”

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Posted 4 years ago

“Item delivery”

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Posted 4 years ago

“ok. Timely delivery”

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Posted 4 years ago

“The Delivery and Service is excellent.”

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Posted 4 years ago

“Good service. Prompt shipment.”

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Posted 4 years ago

“as expected”

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Posted 4 years ago

“Delivery was done in good time.”

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Posted 4 years ago

“The service was great. Our account manager is spot on in responding to our follow up emails and feedback regarding delivery timelines. I believe that the inspection process should have taken a shorter time, but again, this was not entirely in Sourcing-IT's control. Great service with very good pricing!”

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Posted 4 years ago

Thank you for your review, I will make sure that Charley sees your comments on her service! With services we do have to rely on third parties and sometimes they can take longer than anticipated and we do try to be as accurate as possible with our delivery times in quotes. We look forward to further business in the future!

Posted 4 years ago

“My items were not delivered as agreed due to circumstances that I understand were beyund control (the flight expected to deliver the cargo was filled). However, I believe this should have been communicated early enough to help me manage my client better. Asides that, every other thing was perfect. Regards,”

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Posted 4 years ago

Thanks for leaving your review. We apologise that your consigment was subject to a transit delay. As you mentioned, sometimes the flights become over-booked and cargo is offloaded in favour of passengers which is what had happened this time. We will be sure to improve on the communications between our clients and shipping partners to make sure any information that should be shared is passed on as quickly as possible.

Posted 4 years ago

“Much thanks to Charley, and her team. Much support will be appreciated from Sourcing-it.co.uk and also delivery time line can be improved upon. Above all, its been a wonderful experience transacting with you and your entire team. Mark, thanks.”

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Posted 4 years ago

Thanks for leaving your review, I will be sure that Charley sees your comments! We strive to make sure our orders are delivered in our usual 24-48 hour service timeline and we apologise that it was later than anticipated on this occassion. We look forward to further business with you in the future!

Posted 4 years ago

Sourcing-IT is rated 4.7 based on 679 reviews