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Snuz Reviews

3.9 Rating 353 Reviews
70 %
of reviewers recommend Snuz
3.9
Based on 353 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 18%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Email, Live Chat
Read Snuz Reviews
Visit Website

Phone:

0800 145 6536

Location:

The Green,
Stratford-Upon-Avon
Warwickshire
CV37 0JE

Snuz 5 star review on 3rd May 2024
Christine Willetts
Snuz 5 star review on 1st March 2024
Jessica Greaves
Snuz 5 star review on 7th October 2022
Amber Grasby
Snuz 5 star review on 8th September 2020
Nick S
Snuz 5 star review on 28th June 2020
Sophie Tomkins
Snuz 5 star review on 25th June 2020
Caroline Knapman
Snuz 5 star review on 13th April 2019
Lifestylegemz
1
Anonymous
Anonymous  // 01/01/2019
Settled after unfolding in just under 24 hours. My two year old son absolutely loves it and has slept much better since having it. So far so good! Thanks snuz
Helpful Report
Posted 3 years ago
The pregnancy pillow has been a saviour for me! It took my lower back pain away in a matter of a couple of days. It is not bulky and can we washed easily.
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Posted 3 years ago
I am so pleased with my purchase of the Snuz crib and mattress. It was for my daughter and son-in-law and they love it. It looks beautiful on their nursery. The customer service was unbelievable. I had a bit of a problem and I was given so much help and consideration. The problem was solved right away. Snuz is an excellent company and I can’t recommend them highly enough.
Helpful Report
Posted 3 years ago
Hi there, Thank you for taking the time to leave us a review Melinda! We are so sorry to hear that you experienced an issue with your purchase but we are so pleased to hear that we have rectified this promptly for you. We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Snuz CE Team
Posted 3 years ago
Just what was needed as a replacement for an upcycled 2nd hand Snuzpod for my visiting grandaughter. Somehow one of the mattress bases had hit mislaid. Didn’t matter that it was a different colour as the mattress covered it and white colour looking for was out of stock.
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Posted 3 years ago
Hi there, Thank you for taking the time to leave us a review. We are so pleased to hear that this was just what you needed. We hope that you are enjoying the product! Best wishes, Snuz CE Team
Posted 3 years ago
I ordered this cot for my grandson. My son put it together and found 3 screws were missing. He contacted Snuez who sent some to him very quickly and all is well. So far my grandson has been sleeping very well and the cot appears to be good quality and sturdy. Customer service and delivery was excellent.
Helpful Report
Posted 3 years ago
Hi Duncan, Thank you for taking the time to review your experience! We are so sorry for the issue you originally experienced but we are so pleased that we have been able to resolve this promptly for you. Best wishes Snuz CE Team
Posted 3 years ago
Excellent service, high quality products.
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Posted 3 years ago
Thank you for taking the time to write your wonderful review Karolina! We aim to provide the best experience to our customers and we are so pleased to hear about your experience with us! Best wishes, Snuz CE Team
Posted 3 years ago
I emailed asking about the products prior to ordering and received a quick and thorough response, received my order quickly and I'm very happy with the quality of the products that I received! Would highly recommend :)
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Posted 3 years ago
Hi Rachael, Thank you so much for taking the time to review your experience, it really does mean a lot to us! Best wishes, Snuz CE Team.
Posted 3 years ago
The SnuzBaskit came swiftly and looks like great quality. The mattress and sheets feel comfy for our little one. We wanted something less bulky than the wooden bedside sleepers or Moses baskets, and this seems like a great alternative. We still haven't tried it yet as baby hasn't arrived but look forward to using it.
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Posted 3 years ago
Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! We hope that you enjoy using your Snuz products! Take care and best wishes, Snuz CE Team.
Posted 3 years ago
I have bought Snuz products for both of my children and they are very good quality and have lovely designs. I would definitely recommend to others.
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Posted 3 years ago
Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.
Posted 3 years ago
Snuz have been excellent and gone the extra mile. Despite me quoting an incorrect delivery address they resent a replacement. Unfortunately Yodel delivered an incorrect parcel destined for someone else and I'm still waiting for Yodel to deliver the correct parcel as sent by Snuz.
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Posted 3 years ago
Thank you for taking the time to share your feedback with us! We are so sorry to hear that you experienced an issue with your recent purchase but we are so pleased to hear that we have rectified this promptly for you. We hope you enjoy using your items!
Posted 3 years ago
I bought this item for my granddaughter. It was something my daughter wanted to try, she already has 3 daughters and other cribs weren't very successful, so here's hoping. Baby Rose is due in 4 weeks, so I will let you know !
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Posted 3 years ago
Hi there, Thank you so much for your review, it really means a lot to us as a team. We hope that you enjoy using your products! Take care and best wishes, Snuz CE Team.
Posted 3 years ago
Great quality. Both service, packaging and product. Love the jersey fabric. Super soft and comfy for my daughter
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Posted 3 years ago
Thank you for taking the time to leave us a review. We pride ourselves on our products and service and it is great to hear about your experience with us. Take care and best wishes, Snuz CE Team.
Posted 3 years ago
Sheets are a great product. They are a perfect fit for the Snuzbaskit and are comfy and soft. Delivery was exceptional and order arrived within 48 hours of purchase.
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Posted 3 years ago
Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.
Posted 3 years ago
Bought this for my new Granddaughter due in April and very happy with it.
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Posted 3 years ago
Hi Jackie, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.
Posted 3 years ago
Needed a small spare part which was "lost" during a house move. Received the pack of replacement parts within a week
Helpful Report
Posted 3 years ago
Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.
Posted 3 years ago
Bought this as a gift for my daughter in law after seeing these at a baby show. Arrived quickly and looks lovely. Baby due in January so not had a chance to use but sure it will be perfect
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Posted 3 years ago
Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.
Posted 3 years ago
Order delivery promptly and carefully
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Posted 3 years ago
Thank you for taking the time to leave us a review! We pride ourselves on the products that we offer and it is great to hear your feedback. We hope you continue to enjoy using our products! Best wishes, Snuz CE Team.
Posted 3 years ago
Great company and great mattress! We accidentally ordered the wrong mattress size and they were super helpful on the phone and arranged free collection of it the next day. We have since bought the correct mattress and the baby has slept very well on it. Would happily order from Snuz again.
Helpful Report
Posted 3 years ago
Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.
Posted 3 years ago
Easy to use website, fast delivery. Not used items yet as they are a present for my daughter in law.
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Posted 3 years ago
Hi Sandra, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.
Posted 3 years ago
All the Snüz products I've bought so far are lovely quality, well designed, and all look lovely in the bedroom.
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Posted 3 years ago
Hi Emily, Thank you for taking the time to leave us a review. We pride ourselves on our products and service and it is great to hear that you are happy with your Snuz items. Take care and best wishes, Snuz CE Team.
Posted 3 years ago
Snuz is rated 3.9 based on 353 reviews