Snuz Reviews

Name: Snuz
Address: The Green, Stratford-Upon-Avon, Warwickshire
Rating: 4.05

4.1 Rating 313 Reviews

74 %

of reviewers recommend Snuz

4.1

Based on 313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 145 6536

Location:

The Green,
Stratford-Upon-Avon
Warwickshire
CV37 0JE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy website to order products or replacement products from and a very quick delivery.”

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Posted 2 years ago

“These were a gift for my granddaughter for her new baby due very soon, she requested them. they look very nice and soft.”

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Posted 2 years ago

“We were gifted a snuz cradle for our grandchild but it needed a new fabric cradle kit. I was not sure which one I should buy as sizing has changed slightly over the years. Customer service was excellent and helped me source the right one and got it all ordered for me 👍🏻a few days later it arrived. Fitting was straight forward and the snuz bed cradle looks like new. My daughter is delighted!”

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Posted 2 years ago

“Well thought out, build quality and aesthetically suits our space. Can't fault.”

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Posted 2 years ago

“I bought it for my niece in UK so I didn't see it as I don't live there.. It was faulty but she told me it was exchanged promptly without any problems”

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Posted 2 years ago

“Good quality products from an easy to use website. Decent prices and quick delivery time.”

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Posted 2 years ago

“First bought snug a few years ago and was really happy with my purchase then I have bought 2 more as a present for my other daughter. Good quality and arrived quickly”

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Posted 2 years ago

“Easy online ordering and fast delivery. Ordered a mattress & protector for a second-hand Snuz pod 2”

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Posted 2 years ago

“Settled after unfolding in just under 24 hours. My two year old son absolutely loves it and has slept much better since having it. So far so good! Thanks snuz”

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Posted 2 years ago

“The pregnancy pillow has been a saviour for me! It took my lower back pain away in a matter of a couple of days. It is not bulky and can we washed easily.”

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Posted 2 years ago

“I am so pleased with my purchase of the Snuz crib and mattress. It was for my daughter and son-in-law and they love it. It looks beautiful on their nursery. The customer service was unbelievable. I had a bit of a problem and I was given so much help and consideration. The problem was solved right away. Snuz is an excellent company and I can’t recommend them highly enough.”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review Melinda! We are so sorry to hear that you experienced an issue with your purchase but we are so pleased to hear that we have rectified this promptly for you. We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Snuz CE Team

Posted 2 years ago

“Just what was needed as a replacement for an upcycled 2nd hand Snuzpod for my visiting grandaughter. Somehow one of the mattress bases had hit mislaid. Didn’t matter that it was a different colour as the mattress covered it and white colour looking for was out of stock.”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review. We are so pleased to hear that this was just what you needed. We hope that you are enjoying the product! Best wishes, Snuz CE Team

Posted 2 years ago

“I ordered this cot for my grandson. My son put it together and found 3 screws were missing. He contacted Snuez who sent some to him very quickly and all is well. So far my grandson has been sleeping very well and the cot appears to be good quality and sturdy. Customer service and delivery was excellent.”

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Posted 3 years ago

Hi Duncan, Thank you for taking the time to review your experience! We are so sorry for the issue you originally experienced but we are so pleased that we have been able to resolve this promptly for you. Best wishes Snuz CE Team

Posted 2 years ago

“Excellent service, high quality products.”

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Posted 3 years ago

Thank you for taking the time to write your wonderful review Karolina! We aim to provide the best experience to our customers and we are so pleased to hear about your experience with us! Best wishes, Snuz CE Team

Posted 2 years ago

“I emailed asking about the products prior to ordering and received a quick and thorough response, received my order quickly and I'm very happy with the quality of the products that I received! Would highly recommend :)”

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Posted 3 years ago

Hi Rachael, Thank you so much for taking the time to review your experience, it really does mean a lot to us! Best wishes, Snuz CE Team.

Posted 3 years ago

“The SnuzBaskit came swiftly and looks like great quality. The mattress and sheets feel comfy for our little one. We wanted something less bulky than the wooden bedside sleepers or Moses baskets, and this seems like a great alternative. We still haven't tried it yet as baby hasn't arrived but look forward to using it.”

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Posted 3 years ago

Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! We hope that you enjoy using your Snuz products! Take care and best wishes, Snuz CE Team.

Posted 3 years ago

“I have bought Snuz products for both of my children and they are very good quality and have lovely designs. I would definitely recommend to others.”

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Posted 3 years ago

Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.

Posted 3 years ago

“Snuz have been excellent and gone the extra mile. Despite me quoting an incorrect delivery address they resent a replacement. Unfortunately Yodel delivered an incorrect parcel destined for someone else and I'm still waiting for Yodel to deliver the correct parcel as sent by Snuz.”

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Posted 3 years ago

Thank you for taking the time to share your feedback with us! We are so sorry to hear that you experienced an issue with your recent purchase but we are so pleased to hear that we have rectified this promptly for you. We hope you enjoy using your items!

Posted 3 years ago

“I bought this item for my granddaughter. It was something my daughter wanted to try, she already has 3 daughters and other cribs weren't very successful, so here's hoping. Baby Rose is due in 4 weeks, so I will let you know !”

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Posted 3 years ago

Hi there, Thank you so much for your review, it really means a lot to us as a team. We hope that you enjoy using your products! Take care and best wishes, Snuz CE Team.

Posted 3 years ago

“Great quality. Both service, packaging and product. Love the jersey fabric. Super soft and comfy for my daughter”

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Posted 3 years ago

Thank you for taking the time to leave us a review. We pride ourselves on our products and service and it is great to hear about your experience with us. Take care and best wishes, Snuz CE Team.

Posted 3 years ago

Snuz is rated 4.1 based on 313 reviews