Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,366 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

Write Your review

Tell us how Snakehive made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phones fit well and the suede leather quality is brilliant”

Helpful Report

Posted 3 years ago

“Great design and quick delivery”

Helpful Report

Posted 3 years ago

“Second Snakehive case I have ordered. First one still going strong after a few years. Delivered promptly.”

Helpful Report

Posted 3 years ago

“I have used snake hive for my last 3 phones. The quality is excellenf”

Helpful Report

Posted 3 years ago

“Great case and first class delivery”

Helpful Report

Posted 3 years ago

“Super fast delivery, love the leather case which ill only get better with time. 10/10”

Helpful Report

Posted 3 years ago

“Goes on great easy to apply, feels like a good quality one. But, everytime I put it in my snake hive case a corner lifts up, I've tried putting it in the case so many ways yet still a corner peels up 🤷🏻‍♀️”

Helpful Report

Posted 3 years ago

Hi Jane, Thank you for taking the time to leave us your feedback and I'm sorry to hear that you've experienced an issue with your screen protector! Please do kindly contact us at sales@snakehive.co.uk with some photographs of your screen protector on your device, as well as your order details. We can then look in to this further and help to get this resolved. We look forward to hearing from you. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“The phone case was advertised as being a s23 ultra and it clearly didn't fit my phone which is 6.8 inches wide so very dissapointed that I was miss sold this item and clearly wasted 34 pound on an item I can't send back so thankyou for that....”

Helpful Report

Posted 3 years ago

Hi Simon, Thank you for your review and for your purchase with us, and we're very sorry to hear that you have experienced this issue! Please could you kindly supply us with some more information so that we can look into this further for you? Would you please be able to email us some photographs of the product you have received, as well as the packaging? Further to this, please can you confirm your exact phone model name and number for us? You can do this in your Settings: Go to 'Settings' Scroll to the bottom of the settings page Click the 'About/About Phone' Tab Then your phone model should be mentioned on this page. Please kindly send this information to our friendly customer service team at sales@snakehive.co.uk. We can then look into this further and get this resolved as soon as possible for you. 😊 Thank you for your patience, and speak soon! Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“Took the very smart looking passport holder on holiday last week and although it looks good the passport slot is too tight fitting and the boarding card slot is too small to use. As you repeatedly need to show your passport there was no time to use the wallet. If I hadn't had the wallet personalised I would have sent it back. As it is leather the passport slot may stretch I have put the passport in and will leave it until my next trip.”

Helpful Report

Posted 3 years ago

Hi Jim, Thank you for taking the time to leave us your feedback and I'm very sorry to hear that you're not satisfied with your Leather Passport Holder! Our Passport Holder is designed to fit passports of all sizes securely. It also features a money sleeve, and secure storage for up to four cards. We'll be sure to pass your feedback on to our product development team to consider going forward. Thank you again for your feedback and please contact us with any further enquiries. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“""”

Helpful Report

Posted 3 years ago

Hi Raymond, Thank you for taking the time to leave us your feedback! Please do contact us at sales@snakehive.co.uk with any comments that you may have regarding your recent experience with us, and we'll be very happy to assist with any issues you may be experiencing! We look forward to hearing from you. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“Fantastic product, great price, prompt dispatch”

Helpful Report

Posted 3 years ago

“Great service, prompt & efficient Great products!”

Helpful Report

Posted 3 years ago

“Really lovely product, very quick delivery, feels good that I know my phone will now be protected from scratches etc.”

Helpful Report

Posted 3 years ago

“Very nice Vintage leather phone case. Great quality and service”

Helpful Report

Posted 3 years ago

“Love the colour and feel.”

Helpful Report

Posted 3 years ago

“Green iPhone case - Beautifully made, with free warranty and a thoughtful gift after purchase. The leather is so soft and smells wonderful. I am looking forward to how it ages. Thank you all the team at Snakehive, I am thrilled.”

Helpful Report

Posted 3 years ago

“Impressive quality and very durable. Leather improves with age.”

Helpful Report

Posted 3 years ago

“Excellent quality. Phone fitted in perfectly with no problems. Very stylish. Thank you.”

Helpful Report

Posted 3 years ago

“Fantastically quick delivery of my personalised nubuck leather wallet case for my Samsung S23 Ultra mobile phone! Ordered on the 9th February 2023 and delivered on 11th! Very happy with the quality, the feel of the leather and the magnetic clasp! Thank you Snakehive!”

Helpful Report

Posted 3 years ago

“Just received case looks great and I feel will give great protection very pleased with purchase”

Helpful Report

Posted 3 years ago

Snakehive is rated 4.8 based on 29,366 reviews