Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,366 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been using Snakehive cases for iPhone products for best of 5 years now and the latest iPhone 14 pro max case does not disappoint. Fantastic quality and looks amazing. Always a talking point when with friends.”

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Posted 3 years ago

“Outstanding company , especially the customer service. The wife is very happy with the case, brilliant in every way. Thanks snakehive, highly recommend to family and friends .”

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Posted 3 years ago

“3rd time I’ve bought a snakehive case, have to say very disappointed this time round, downgrade in quality and you can’t bend the case to allow hands free watching like you could on older cases, plastic interior is now bulkier and less attractive. Won’t be buying from them again.”

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Posted 3 years ago

“VERY happy with our Snakehive camera cases. Quality leather, nice looking, sturdy and a perfect fit.”

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Posted 3 years ago

“Experienced excellent customer service and absolutely thrilled with the design and quality of the delivered product.”

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Posted 3 years ago

“Excellent quality product giving phone protection plus a few slots for everyday credit cards”

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Posted 3 years ago

“This must be my 5th case now from Snakehive. I would not be going back if they are rubbish. OK they do cost more but we'll worth it.”

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Posted 3 years ago

“Very good looking and stylish, excellent finish on the iPhone 14 leather case”

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Posted 3 years ago

“I am very pleased with the quality of my iPhone cover. Great product.”

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Posted 3 years ago

“This is my second phone case - first one was for the Iphone 8+ - very happy with them.”

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Posted 3 years ago

“Doesn’t allow wireless charging.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave us your feedback and I'm sorry to hear that you're experiencing an issue with your case whilst wireless charging! As our Vintage Leather Wallet cases are handmade & due to the thickness of the premium leather we use to manufacture our cases, we are currently unable to guarantee that these cases will work in conjunction with the Apple MagSafe wireless charger. When charging your phone using a MagSafe charger, we would recommend that you remove your phone from the case in order to best optimise the wireless charging function. If you are using a standard wireless charger, we would recommend using a wireless charger that can reach through at least 5mm of depth. I hope that this information is helpful however should you have any further questions, please do not hesitate to contact us. 😊 Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“I like the quality of the leather. It looks strong and can last longer.”

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Posted 3 years ago

“Fantastic quality and beautifully made. Bought two as gifts in fact!!”

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Posted 3 years ago

“Each time my husband and I get a new phone, we get a Snakehive cover. Very pleased with them. Many thanks. Regards Susan Reynolds”

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Posted 3 years ago

“This is the third Snakehive product I have purchased and the quality is as good as ever.”

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Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“Bought phone case for present, hubby loved it. Looks & feels class. Quality products. Had lots of compliments & we've passed on your details.”

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Posted 3 years ago

“An absolute top quality phone case at a totally reasonable price.”

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Posted 3 years ago

“iPhone 14 Pro Max - This is a well made case. The leather is top rate. The price is very good. Overall a very , very good value. The only problem is the small slit on the top of the case for the Dynamic Island is too short. But Snakehive really cannot be faulted. The cases were probably ordered from specs from Apple that did not account for the dynamic change of the island. Perhaps Snakehive will adjust the size of the top slit to accommodate the dynamic island in the future. But this is certainly not a deal breaker. Other case makers do not have the same quality as this case. I definitely highly recommend this case. I have the brown leather and my wife has the plum leather.”

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Posted 3 years ago

Hi Richard, Thank you for taking the time to leave us your feedback, I'm delighted to hear how happy you are with your new Snakehive case! The cut-out in the front cover of the case is not for the new Dynamic Island, it is for the speaker at the top of the phone screen, so that you can hold phone calls with the case closed. All of our Vintage Leather Wallets for all phone models have this feature. I do apologise for any misunderstanding! I hope that this helps to clear up any confusion and that you & your wife continue to enjoy your new cases. Please don't hesitate to get back in touch with any further enquiries or feedback, and we'll be happy to help. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“I have purchased from your company before, this time the magnet dies not stay closed?! Also, material feels cheaper quality than my last purchase. Slightly disappointed that I bought 2, and one as a gift.”

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Posted 3 years ago

Hi Elena, Thank you for taking the time to leave us your feedback and I'm so sorry to hear that you're not completely satisfied with your most recent Snakehive purchase! Please could you kindly get in touch with our customer service team at sales@snakehive.co.uk, with your order details & some photographs highlighting the issues with your case? We will then be able to look in to this further and help to get this resolved for you! We look forward to hearing from you soon. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

Snakehive is rated 4.8 based on 29,366 reviews