Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,366 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Personalised and received my S23 Ultra case within 2 days, really nice quality case which feels solid and starting to wear in nicely already. Quite a thick case so make sure your pockets are big enough, not a con though as you can be confident it will protect your investment. Phones aren't cheap, don't cheap out on a case and expect it to do the business protecting your £1000 phone. Plenty of depth to protect the camera lenses too at the back, something which is often overlooked.”

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Posted 3 years ago

“Great product that gets better with time”

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Posted 3 years ago

“This is my 2nd one. These cases are ThE BEST! Also doubles as a wallet for me. Hope everyone I’ve told this about has purchased! TYSM”

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Posted 3 years ago

“Yes, the quality of the cover and leather is good, fitting is accurate, too; first, I ordered an "almost perfect" S22 Ultra Cover but was disappointed, as that was not almost perfect, but with the many visible scratches on the cover. I emailed customer support, and that was OK; they asked me to return for a refund and gave me 15% off for my next order. However, once I asked for a return label, they refused! Why should I pay for a return as the item they sent was "NOT as Described"?”

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Posted 3 years ago

Hi, Thank you for taking the time to leave us your feedback following your recent purchase with us. Our Almost Perfect products are a range of pre-used products that have been returned to us, which are simply too good to throw away. We therefore sell these at a discounted rate on our website: https://www.snakehive.co.uk/pages/almost-perfect We do not offer any manufacturing warranty on these products, as they are pre-loved. Further to this, as explained on our website, these products will be subject to marks/signs of use. However, I can confirm that we offered you a 15% discount which you have utilised on our website, and we also offered you a return for your Almost Perfect product. As explained in our Returns Policy, we're unable to fund return postage for any unwanted items, however we do hope to introduce free returns for our customers in the future as our company continues to grow. I hope that this information is helpful however please don't hesitate to get back in touch with any further enquiries or feedback. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“On my second case. Suave, smooth, and convenient. Wonderful product”

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Posted 3 years ago

“I followed the instructions to put it on but ended up with bubbles which, despite the extensive use of the tool provided, I couldn't get rid of. I then tried to remove and replace the protector in the hope of achieving fewer bubbles but this just mean it shattered so I threw it away.”

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Posted 3 years ago

Hi Scott, Hi Scott, Thank you for your recent purchase and for getting into contact with us, and I'm very sorry to hear that you have had some trouble installing your new screen protector! I do appreciate that these can sometimes be fiddly to install! If you would be willing to give this another go, I would be happy to have a replacement sent out to you? Please contact us at sales@snakehive.co.uk with your order details, and we'll be delighted to arrange this for you. We look forward to hearing from you, and thank you for your patience. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“I have had a Snakehive wallet for my iPhone SE for over 2 years and was very pleased with its quality,very hard waring and useful in lieu of a normal wallet to keep debit/credit cards etc So as soon as I decided to upgrade to an iPhone 14 I immediately decided to buy another Snakehive Received in less than 24 hours to Channel Islands Thank you”

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Posted 3 years ago

“Used Snakehive products before, good price, good quality and they stand the test of time. Hence why I have ordered another case for my S23 Ultra”

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Posted 3 years ago

“Excellent quality iPhone cases. 3rd purchased over the years other two still going strong. Excellent service & prompt delivery. Will continue to use this company.”

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Posted 3 years ago

“This is my fourth Snakehive purchase. Not because of a fault but because of change of device. Also have magnetic phone wallet which is great if you just need one or two cards with you. All products have lasted and been great quality, hence this purchase again. I may be on to purchase a wallet case sometime soon. Thanks again”

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Posted 3 years ago

“Good quality case perfect fit and good protection for my phone , three card slots very handy Recommended”

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Posted 3 years ago

“Second case I've had, only had to replace due to upgrading my phone, fantastic quality that lasts.”

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Posted 3 years ago

“look and is like good quality cover for the phone a single issue is the magnetic button top is gone the leather”

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Posted 3 years ago

“Just bought new Vintage Leather wallet for iPhone 14 Pro Max - possibly the 2nd or 3rd that I have bought, but only because of a phone upgrade, because the quality of the Snakehive cases is so good they just go on and on! They are so beautifully made, practical, stylish and a perfect fit. Like an expensive pair of shoes they get also get better and better looking as they wear. Cheap - no, value for money - absolutely!!!”

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Posted 3 years ago

“Beautiful case and finest quality”

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Posted 3 years ago

“My third iPhone case. Great value for money.”

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Posted 3 years ago

“Beautiful product, good value and quick service. What's not to like!?”

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Posted 3 years ago

“Really happy with my vintage black & tan iPhone case … yes I was surprised when it first arrived to see the leather looked more like suede but after just two weeks the leather has softened and smoothed and taken on a beautiful vintage look and it is soft and warm to the touch. I find myself comparing my case with other people’s phone cases and thinking mine is much nicer!”

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Posted 3 years ago

“This is the second Snakehive case that I have purchased, the first was from the not quite perfect section and quite frankly I could not see what was different about it. Of all the cases I have bought, these are true quality pieces. I have tried other cases but one interfered with the phones controls, causing it to hang up and make random calls! You get what you pay for.”

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Posted 3 years ago

“This is my third phone case from snakeskin. Only replaced because I have replaced my phone. I have also bought these as gifts for others. All excellent quality. There is no better in my opinion”

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Posted 3 years ago

Snakehive is rated 4.8 based on 29,366 reviews