Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,366 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything about the wallet is very good the make, quality, finish and colour excellent”

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Posted 3 years ago

“Purchased S22 Ultra leather wallet so that I don't need to carry around and sit on a wallet. Outstanding quality and very happy with purchase.”

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Posted 3 years ago

“This is the second cover from Snakehive, they last for years, longer than the actual mobile phone, highly recommend them, with the addition of very prompt service!”

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Posted 3 years ago

“Absolutely love Snakehive phone cases. It's the only case I purchase now when I upgrade my phone, (this is the third one I've had now!). Great quality, great value for money, lovely colours and feel really confident that it is protecting my mobile. Arrives really quickly.”

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Posted 3 years ago

“Thought I was buying a black leather phone case it’s a suede finished case! Fraying at the edge’s it looks cheap doesn’t reflect the very high price I paid Extremely disappointed quite frankly I feel conned! The photo in your ad doesn’t accurately show even remotely the actual product delivered Very misleading sales methodology I will avoid you and will advise others to do so in the future”

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Posted 3 years ago

Hi John, Thank you for taking the time to leave us your feedback and I'm so sorry to hear that you're disappointed with your new Vintage Leather Wallet! As shown on our website, our Vintage Leather Wallet cases are made from a soft Nubuck leather, which can be similar to suede at first, and especially when new they will naturally show marks which will add to the character. Primarily, nubuck is thicker than suede, so far more durable. To the touch, suede feels more velvety and nubuck tends to feel a little more like leather. Nubuck also tends to be less porous, which you won’t see at first sight, but you’ll appreciate, as it’s easier to maintain. Over time and with regular use, the top layer of leather will begin to wear down and the case will develop a rich & smooth patina finish. Wear on each of our cases will vary depending on its use, which will add to the unique character of your case. To clean your case we recommend that you carefully wipe the cover with a nubuck or similar soft cloth using a circular motion. Brush with a nubuck brush to remove dirt and dust. Spray a cloth with a nubuck cleaner, from leather retailers or online, and work well into the leather but do not over saturate the material. Allow to dry thoroughly and then use brush to restore the nap to its original condition. I hope this helps however please do contact us at sales@snakehive.co.uk with any further enquiries or feedback, and we'll be happy to help. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

“Excellent customer service, instant responses. Good quality very classy looking product”

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Posted 3 years ago

“This is my second phone wallet because the first one was quality and I am not disappointed with my new one. Thank you”

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Posted 3 years ago

“Just perfect”

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Posted 3 years ago

“Excellent great quality product. Don’t get tempted with cheaper products that just have a veneer of “leather” - this is the real deal.”

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Posted 3 years ago

“I just got my free key fob, offered as a thank you for my review. I am still delighted with my teal phone wallet and now my matching key fob. You guys will be my go to for phone cases for now on.”

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Posted 3 years ago

“I absolutely love my new S20 plus phone wallet/case. It's everything described, and what I've expected. Minor break-in period for a superior leather product. Craftsmanship is also great. I've made the mistake of buying what was called leather, but was actually vinyl, from other companies. Nothing beats the smell of real leather either. Thank you for such a wonderful product! Mitch I”

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Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“Very happy with my cheery teal phone case and bonus key ring. Service excellent. Thank you.”

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Posted 3 years ago

“This is my second snakehive phone case. I loved the first one and the new case looks awesome. Good price and was delivered in one day.”

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Posted 3 years ago

“Just bought my 2nd Snakehive product. Great shipping and even better product. Thank you for the Keyring too.”

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Posted 3 years ago

“Very nice product's, very well made.”

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Posted 3 years ago

“Excellent customer service, where we changed specific colour twice and both times they were very helpful, polite and accommodating. Arrived within 2 days. Very happy with this clearly high quality product. You get what you pay for.”

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Posted 3 years ago

“Love my iPhone case. I went for the vintage Teal ….. great colour. More expensive than I usually spend on a phone case. But thought I would treat myself to leather this time. Arrived really quickly. Great service.”

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Posted 3 years ago

“Purchased my case over a year ago still going strong. Excellent quality”

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Posted 3 years ago

“the delivery was quick and prompt.”

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Posted 3 years ago

Snakehive is rated 4.8 based on 29,366 reviews