Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,366 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly and the product quality is amazing. I'm going to keep ordering these cases for all my future phones.”

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Posted 3 years ago

“New cover for my latest phone, replacing the old snakehive. Just as good and is very real leather. Looks great when it's old, and great when it's new”

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Posted 3 years ago

“Quality product and a great fit on my new iPhone 14 pro max. Looks stylish and feels great, and the free option to add your initials makes it feel special. Excellent value for money given the quality of the leather and construction.”

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Posted 3 years ago

“Love the look & feel of the phone case. Good colour choice, excellent quality. The more it’s used, the better it looks. Ordering & delivery easy, quick & always been reliable. Can’t comment on returns or refunds as never been the need”

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Posted 3 years ago

“Lovely , well made iPhone case . Choice of colour very classy”

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Posted 3 years ago

“This is the third case I’ve bought from Snakehive. Arrived very promptly each time and well packaged. They are the best quality cases I have owned. Nice materials and robust. Will buy again in the future.”

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Posted 3 years ago

“Very easy to mark how to clean the case”

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Posted 3 years ago

“Very impressed with the quality of this phone case my new phone has only just arrived I thought I might have had a problem charging on the base charger but it works perfectly. I ordered the case and it arrived next day great service thank you.”

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Posted 3 years ago

“Excellent product, delivered in less than 36 hours. Good selection of colours and availability of phone applications. Free personalisation is a bonus. User friendly website and excellent communications regarding order and dispatch.”

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Posted 3 years ago

“Not the cheapest, but a very good quality product that meets my needs. Also, a great service with a super prompt dely following ordering.”

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Posted 3 years ago

“Lovely quality and well packaged”

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Posted 3 years ago

“Excellent quality case. Very protective. Ordering was simple and was dispatched promptly. Highly recommend the store and case.”

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Posted 3 years ago

“Great service, fast delivery, good price, quality product”

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Posted 3 years ago

“I had a similar case for my last phone, hope this one is as great, have high hopes”

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Posted 3 years ago

“Received my new case yesterday. So pleased with the quality of the product and the excellent quick service. Well done you should be proud of the company and your team.”

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Posted 3 years ago

“Super quick delivery and the quality of the item is first class”

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Posted 3 years ago

“Excellent website, easily located on SEO. Clear and accurate description of product; straightforward order form and punctual dispatch. Cover exactly as specified. Such a pleasure to find a company which 'does exactly what it says on the tin'.”

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Posted 3 years ago

“A top quality case for my new iPhone.”

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Posted 3 years ago

“This is the best phone case I've purchased. The quality is excellent making it definitely worth the purchase price and it arrived earlier that expected!”

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Posted 3 years ago

“Lovely colour and improved section where you insert your phone. Very protective to phone. This is my third from Snakehive. However, disappointed stained with slightest thing within first day, now I remember why I didn’t want to order the suede again but was fed up with other colour options. Be good if company had more choice including patterns.”

Helpful Report

Posted 3 years ago

Hi Diane, Thank you for taking the time to leave us your feedback. I'm very sorry to hear that you're not completely satisfied with the finish of your new case, however I'm delighted to hear how pleased you are with our new and improved inner phone holder! Our Vintage Leather Wallet cases are made from a soft Nubuck leather, which can sometimes be similar to suede at first, and especially when new they will naturally show marks which will add to the character. Over time and with regular use, the top layer of leather will begin to wear down and the case will develop a rich & smooth patina finish. Wear on each of our cases will vary depending on its use, which will add to the unique character of your case. Primarily, nubuck is thicker than suede, so far more durable. To the touch, suede feels more velvety and nubuck tends to feel a little more like leather. Nubuck also tends to be less porous, which you won’t see at first sight, but you’ll appreciate, as it’s easier to maintain. To clean your case we recommend that you carefully wipe the cover with a nubuck or similar soft cloth using a circular motion. Brush with a nubuck brush to remove dirt and dust. Spray a cloth with a nubuck cleaner, from leather retailers or online, and work well into the leather but do not over saturate the material. Allow to dry thoroughly and then use brush to restore the nap to its original condition. Please also follow this link for further tips on how to maintain your Vintage Leather Wallet: https://www.snakehive.co.uk/blogs/blog/how-to-give-your-leather-accessories-a-little-love I hope this helps however please don't hesitate to contact us with any further enquiries 😊. Kind Regards, Emily Customer Service Manager

Posted 3 years ago

Snakehive is rated 4.8 based on 29,366 reviews