Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,152 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient”

Helpful Report

Posted 1 year ago

“This service is very easy to use, as is collecting the water samples. The kit comes with clear instructions as well as an easy return system. the results (along with your certificate were received within the time frame specified . This is the scond time i have used this company and would definitely recommend”

Helpful Report

Posted 1 year ago

“The only improvements I can think of would be to make the certificates valid for 2 years, make the bottles thin enough to post in normal post boxes, and to offer a discount for multiple properties. Otherwise very happy with the service.”

Helpful Report

Posted 1 year ago

“good service”

Helpful Report

Posted 1 year ago

“Very easy to use and post back, good communication re. receipt of sample and the test results. We also paid for a hard copy certificate which we have not yet received hence only 4 stars.”

Helpful Report

Posted 1 year ago

Hi David, thank you for your review and please accept our sincere apologies for the non receipt of your hard copy certificate. This is going out in the post to you today. Apologies again.

Posted 1 year ago

“Great service as always. Easy to use with great communication right the way through.”

Helpful Report

Posted 1 year ago

“great service and very easy to use”

Helpful Report

Posted 2 years ago

“very easy to use”

Helpful Report

Posted 2 years ago

“The service is good value with the clear instructions and the pick-up of the water to be tested included. The results followed about a week later and a certificate is generated on the website link for you. Very easy to do and use .. will use again next year.”

Helpful Report

Posted 2 years ago

“We conducted 3 Legionella tests with Smartwater Testing and found the process straightforward and good value for money. We had an issue with getting the tests collected as the courier company were unreliable but Smartwater testing did eventually provide an alternative.”

Helpful Report

Posted 2 years ago

“Testing very good but website is difficult to navigate and use.”

Helpful Report

Posted 2 years ago

“Efficient service - pay, get the testing kit, return, get the result - no problems.”

Helpful Report

Posted 2 years ago

“Easy to manage”

Helpful Report

Posted 2 years ago

“Purchase of kit was easy . Courier collection failed had to ask for Royal Mail label in order to go out of way to take to Post Office. There have been several issues with DPD collections as of late. Otherwise a very good service.”

Helpful Report

Posted 2 years ago

“Kept to timetable. Test easy to do”

Helpful Report

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

“Good service , but do have some issues with the courier’s used, they constantly fail to collect.”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“Completed test on a domestic property. It was straightforward following the instructions provided. Equipment provided was easy to use.”

Helpful Report

Posted 2 years ago

“Katie does not work here, we have updated our details accordingly, send a rating to the correct listed / named person and I will respond”

Helpful Report

Posted 3 years ago

Smartwater Testing Ltd is rated 4.9 based on 1,152 reviews