Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,147 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Instructions were easy to follow and the results were received promptly.”

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Posted 4 years ago

“Quick and efficient service”

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Posted 4 years ago

“Great company to deal with , we’ve been using Smartwater for a number of years and always found them to be very professional.”

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Posted 4 years ago

“Very quick response to both sending kit and results”

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Posted 4 years ago

“Professional, quick no nonsense service with First class follow up”

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Posted 4 years ago

“A fast and efficient on-line service which can be relied upon. Highly recommended.”

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Posted 4 years ago

“Simple process, clear instructions, sample promptly collected and results received in 14 days. Would recommend - in fact we have!”

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Posted 4 years ago

“I was disappointed to received an email 7 days after I posted the sample to say the sample has not been received. When I asked for a refund the sample was found. I received the test results and certificate within the published timescales.”

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Posted 4 years ago

Hi Dawn, I'm really sorry we initially told you that your sample had not arrived at our lab. This was caused by human error and I sincerely apologise for any inconvenience caused. As you have confirmed, your results were provided to you on time so it's disappointing we were unable to completely satisfy you on this occasion.

Posted 4 years ago

“Excellent service provided with clear instructions”

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Posted 4 years ago

“I am highly delighted with service from Smartwater Testing, thank you”

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Posted 4 years ago

“Telephone enquiries are only received by way of message but they are are attended to promptly. Graet service!”

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Posted 4 years ago

“Really great service, very prompt, the kit arrived quickly and the instructions were clear and easy to follow. I received the result exactly when promised.”

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Posted 4 years ago

“Excellent service. Thank you.”

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Posted 4 years ago

“Very simple in ordering and using, website gave a lot of information and even the video was helpful on how to use. Excellent service !!”

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Posted 4 years ago

“A great service with the minimum of fuss with really easy instructions to follow. It took me less than 5 minutes to do and within a week I knew that our water was safe in the building.”

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Posted 4 years ago

“Really great service, swift and efficent. Would highly recomment.”

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Posted 4 years ago

“Excellent and easy to use service. Would recommend.”

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Posted 4 years ago

“Easy to order, prompt delivery, email updates”

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Posted 5 years ago

“Easy to order, understand, complete & send back. Highly recommend”

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Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

Smartwater Testing Ltd is rated 4.9 based on 1,147 reviews