Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,004 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“I am very happy with prompt results and high standard of communication - very well explain how to send and work. Kind regards Gabriela Whitehead”

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Posted 4 years ago

“Very professional, and fast. Arranged collections of samples from my door Excellent!! Thanks”

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Posted 4 years ago

“We have been using the services of Smartwater Testing Ltd for a few years now. They are quick, efficient and affordable. Can't ask for anything more!”

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Posted 4 years ago

“Easy to follow instructions and speedy pick up service”

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Posted 4 years ago

“does what it says on the tin . very efficient, results back when they said and good value for money”

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Posted 4 years ago

“Efficient simple”

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Posted 4 years ago

“Very easy and excellent service. Highly recommend.”

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Posted 4 years ago

“There were clear instructions, the results came back when expected. A professional operation as good as you can get.”

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Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

“Great service, no issues at all.”

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Posted 4 years ago

“Test easy, collection quick and got results as they said on the dot.”

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Posted 4 years ago

“Most efficient”

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Posted 4 years ago

“Extremely efficient process”

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Posted 4 years ago

“It is wonderful using this method of water testing”

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Posted 4 years ago

“swift and efficient”

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Posted 5 years ago

“I've used SmartWater Testing twice now to carry out Legionella testing at work premises. The whole process is very easy, from ordering the testing kit on-line to having the completed test collected. Happy to recommend the service.”

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Posted 5 years ago

“The Live Chat feature on the website is very helpful and you are given an answer in minutes. The kit is easy to use and you get your results back fairly quickly. Overall very happy with the service provided.”

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Posted 5 years ago

“Website is easy to use and the sample bottle was sent promptly. However the collection by a courier was poor. Driver didn't turn up on the day requested, so I had to contact smartwater , and then another time/date was rearranged.Rather inconvenient as I work from home.”

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Posted 5 years ago

“Straightforward and easy to use - does what it says on the tin. Not quite sure of the benefits of sending samples from 4 sources in one bottle if problem detected. Would this then mean having to submit 4 seperate tests to isolate the offending source?”

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Posted 5 years ago

Thanks Simon. The logic for bulk testing; experience tells us that detecting Legionella bacteria is highly unlikely (we've had 6 positive results from thousands of tests so far this year) so from a cost perspective we bulk test in the first instance. You are correct that if anything is detected we would need to retest each outlet to isolate the offending outlet but this is so rare we bulk test to keep costs down for our customers.

Posted 5 years ago

“Excellent service. Easy to order kits. Rapid delivery of kits for use and collection service. Easy to read report generated after testing. Have used before and will again.”

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Posted 5 years ago

Smartwater Testing Ltd is rated 4.9 based on 1,004 reviews