Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,147 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The experience was smooth and encouraging which gave confidence.. Smartwater keep you informed of the progress. Easy to use.”

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Posted 5 years ago

“Incredibly efficient and easy to use service. Very helpful on the phone. Cost-effective too!”

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Posted 5 years ago

“Wanted to get the water supply at our village hall tested for Legionella prior to reopening to the public after a long period closed due to lockdown . Chose Smartwater Testing Ltd after looking at their website & found them to be a very professional company to deal with - very good communication ; easy to understand instructions & a very informative website . The test results were delivered promptly & I was kept informed at every stage of the procedure . I would wholeheartedly recommend this company & would not hesitate to use their services again .”

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Posted 5 years ago

“The process was easy, efficient in all aspects. Thank you.”

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Posted 5 years ago

“Quick easy ordering, straight forward testing, easy collection of sample and prompt turnaround for results. This is the 3rd time we have used SmartWater Testing and we will continue to do so.”

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Posted 5 years ago

“I've used smartwater for a few years now and they have never let me down or disappointed me with their service. would recommend !!”

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Posted 5 years ago

“Quick and efficient, no fuss, just send sample bottles with instructions to follow and return, wait for result, no fuss from Smartwater testing.”

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Posted 5 years ago

“Easy and simple to use.”

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Posted 5 years ago

“I haven't received my certificate. As told to get within 14 days . Bit slow process.”

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Posted 5 years ago

Hi Nisha, your certificate was emailed to you on 5 August. It may have landed in your junk folder? I will email it over to you again. Many thanks

Posted 5 years ago

“Excellent swift service with good communications.”

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Posted 5 years ago

“It was fantastic and cost-effective service for my business. Thank you”

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Posted 5 years ago

“Excellent service, prompt results and helpful staff.”

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Posted 5 years ago

“Ordering the kit, submitting the sample and getting the certificate was easy”

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Posted 5 years ago

“Using Smartwater Testing for our annual legionella test was quick and simple. I chose the postal service rather than the courier one which meant there was no waiting in for a courier to come and collect the samples. Simply collect the samples in the bottles provided, seal up and reuse the original box from the delivery of the bottles with their prepaid label and drop off at a local post office. Results came in via email in a timely manner.”

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Posted 5 years ago

“Quick and easy service to use. Would definitely recommend.”

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Posted 5 years ago

“We registered on line, which told us how many samples we needed to take for Legionella testing. The kit which was really easy to use, returning it for testing at the Post Office and receiving the result via email made it all very efficient. Smartwater Testing sent us confirmation of when they had received the sample and started the testing which made it reassuring.”

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Posted 5 years ago

“This is my third time of using Smartwater Testing for my property that I let. It is a straight forward testing and posting process, and the results are received usually within 10 days.”

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Posted 5 years ago

“Every step of the process is so simple, from requesting the testing bottles through to having the samples collected. The 'Step by Step' instructions are so easy to follow. Results are now through and we have received our certificate.”

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Posted 5 years ago

Hi Ann, thank you for your review! Your certificate was emailed to you on 23 July. It may have landed in your junk folder? In any case I will email it to you again today.

Posted 5 years ago

“Such a simple well thought out process to guide you every step of the way. Great sales and Customer service, always ready to help with any issues.. i will be doing my testing again next year on all my properties with Smartwatertesting.”

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Posted 5 years ago

“excellent, recommended.”

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Posted 5 years ago

Smartwater Testing Ltd is rated 4.9 based on 1,147 reviews