Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,143 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was quick and efficient, however three couriers were sent to collect the sample and it had been collected the first time, I was then invoiced a £20 courier failure to collect fee. Although, when I contacted you it was rectified, cancelled and an apology made. Overall very happy with your service, thanks again.”

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Posted 7 years ago

“On time and efficient.”

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Posted 7 years ago

“No problems was sent the package followed the instructions took to the post office returned in post simple”

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Posted 7 years ago

“Very practical and easy way to get the water testing done. Would definitely use the service again. Price is reasonable as well.”

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Posted 7 years ago

“Easy to use and simple delivery system.”

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Posted 7 years ago

“officiant people and system”

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Posted 7 years ago

“As a follow-up test this could not have been more simple or efficient.”

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Posted 7 years ago

“Please resend my certificate. It’s not in my junk box! Rgds. S.Farnham”

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Posted 7 years ago

Hi Simon, I have resent your certificate email. Not sure what happened to the original email sent! I apologise for any inconvenience caused.

Posted 7 years ago

“The process was clear and easy to follow. The speed of response, was excellent. Inform was easy to understand.”

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Posted 8 years ago

“Simple online ordering process; Simple sample-taking process following clearly laid out instructions; Simple courier booking process for sending sample to lab; Simple return of Certificate by email from Smartwater Testing Ltd. Thank you!”

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Posted 8 years ago

“It might have been a hidden menace in a sheltered house for the elderly, so a clear result was very encouraging, especially as it is an old house.”

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Posted 8 years ago

“Process was simple from original internet search through to returning sample for lab testing.”

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Posted 8 years ago

“All the contact I had with Smart Water was very good and helpful, especially as we had big issues with the courier not collecting the sample when arranged and then going to the wrong premises - this may need to be looked at as it would have been helpful to have had direct contact with the courier to guide them to the right location.”

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Posted 9 years ago

Thank you very much for your feedback. The courier issue was unfortunate I apologise for this. However much we try human error is unavoidable and as couriers are, understandably, reluctant to provide individual driver contact details we will always act quickly to work with the courier and rectify any issues as we did in your case. Thank you once again for your much appreciated business and feedback.

Posted 9 years ago

“Good efficient service thank you”

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Posted 9 years ago

Smartwater Testing Ltd is rated 4.9 based on 1,143 reviews