Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,244 Reviews

99 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,244 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 21st October 2025

247

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. When there was a nationwide delay in supply of Sonos Arc (completely down to Sonos) the manager went out of his way to supply the rest of my order and keep me informed throughout. Couldn’t have asked for more. Plus they provide an industry leading warranty. Great to see an independent business competing so strongly against the big boys, worthy of support.”

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Posted 5 years ago

“Great service. Very helpful by email and phone.”

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Posted 5 years ago

“I have found this company to be informative and helpful. The Sonos Sub is everything described. My sound system now sounds complete. Advice offered was excellent, I am a very satisfied customer! 😃”

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Posted 5 years ago

“To be fair I was a bit dubious about buying any sort of Wi-fi or blue tooth speakers I’m a guy that was brought up in the late 70’s early 80’s but loved live music, clubbing and concerts. I went to Richard sounds and had an amazing experience with listening to what I thought I wanted was a traditional amp with build in blue tooth And Separate speakers. I got the chance to listen to speakers and amps from all price ranges £1500 Dali speakers and £5000 Cambridge amps and believe you me it was fantastic the sound was incredible. However the one thing that annoyed me was the set up with a amp and speaker and wires everywhere and it wasn’t connected via Wi-fi it was blue tooth so even then you didn’t have full range or crystal clear live sound. So then we got out the Bluetooth speakers from B&O to Bose and Niam and Bowers & Wilkins, all Made me very surprised of the quality and sound but something was missing. So the last ones I got to listen to were the Sonos Fives. I’m not writing the review for any other reason than to help people on the same journey I was on and to help them make the right choice. Not only are these speaker so easy to set up but i brought two because i wanted that quality of stereo and mono and concert quality sounds. Together these speaker cost me less than a third of the price a amp and separate speakers and in my ears a better crisper sound. They managed to pick out the lightest of sounds yet giving me the deep rumble and rawness of bass and a excellent symphony and all round sound. I can’t fault them I can’t not praise Sonos enough. Certainly the Best Buy for under £1000 for two and certainly the best quality and sound and set up with the easy Sonos app.”

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Posted 5 years ago

“Fantastic service and product - I can’t speak highly enough of Smart Home Sounds and the Sonos system. I ordered the Beam, Sub, and two one SLs - brilliant sound. Very competitive prices and fast delivery.”

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Posted 5 years ago

“Very prompt customer service and the extra warranty on the arc is exceptionally good value, I’ve not seen it offered at any other retailers”

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Posted 5 years ago

“their web site is very good & videos useful.”

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Posted 5 years ago

“Home sounds offer fantastic advice and help with all audio needs their service is one of the best out there.products at competative prices pluss some very good promotions and excelent warranty service with advice and help at the end of a phone”

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Posted 5 years ago

“Excellent customer service and very fast delivery. Thank you.”

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Posted 5 years ago

“Great customer service and fast delivery.”

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Posted 5 years ago

“Ordered and was delivered the next day. Simple and easy to use website and offered over and above with the free 6 year warranty on the product. As well as that, have contacted me to offer further discounts when I order again, which I will, as their prices are in line with other suppliers but I will get more for my money. Excellent service, fantastic promotions and as we are a family of music lovers, now that we have discovered them, we will be using in the no so distant future.”

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Posted 5 years ago

“Great site, price, communication and fast delivery. Would recommend”

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Posted 5 years ago

“Friendly and knowledgeable staff. Quick responses to questions and super fast delivery.”

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Posted 5 years ago

“This is my first experience of dealing with Smart sound and it was a very positive one. I found the online video reviews very helpful and professional.”

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Posted 5 years ago

“An amazing company with good service”

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Posted 5 years ago

“Recently brought a Sonos sub from Smart Home Sounds, brilliant service, arrived the next day well boxed and wrapped couldn’t ask for more. And six years warranty as well.”

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Posted 5 years ago

“I would really like to give top marks and thanks to everyone at Smart Home Sounds! From the first interaction I had over email - and later on the phone - I found their customer service friendly, knowledgeable, honest and helpful. They answered my many questions without ever getting impatient and made me feel valued as a customer. They helped me make informed purchasing decisions and kept my expectations managed well throughout the difficult process of getting a Sonos Arc during a worldwide pandemic. In addition, I have found their videos on youtube and articles online to be among the most helpful anywhere. I will be a customer for life after this experience. PS the Sonos Arc, Sub and 2x One SLs are awesome and everything I hoped they would be. Highly recommended!”

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Posted 5 years ago

“Perfect, the customer service is spot on, the price Is worth every penny! The product itself has been amazing so far, it is something that has changed my living room listening experience.”

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Posted 5 years ago

“Best price and delivered the next day (Saturday) with a 6 year warranty. Can’t complain!”

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Posted 5 years ago

“Great price & service with all items arriving quickly by UPS”

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Posted 5 years ago

Smart Home Sounds is rated 4.9 based on 2,244 reviews