Slim's Detailing Reviews

Name: Slim's Detailing
Address: Unit 2 Baird Road, ,, Enfield
Rating: 4.82

4.8 Rating 9,204 Reviews

96 %

of reviewers recommend Slim's Detailing

4.8

Based on 9,204 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Slim\'s Detailing Reviews$

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Koch-Chemie, CARPRO, Rupes, Bilt Hamber, Autoglym, Auto Finesse, Chemical Guys, Gtechniq, Malco and many more) & over 2,000 products.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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Slim's Detailing 5 star review on 26th May 2025

Stephen Chamberlain

Slim's Detailing 5 star review on 25th May 2025

Robert Sheldon

Ethan Malvern

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products ordered arrived promptly (2 days to NI) & well packaged - recommended!”

Helpful Report

Posted 5 years ago

“First time with Slims detailing. Can't fault the service I received ,good prices ,good quality products. Excellent service ,and speedy delivery !!!!!”

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Posted 5 years ago

“It has been over 10 days now since I first tried to create an account and place an order on their e-shop, but their web-page is unresponsive. To be exact, their e-mail confirmation is not sending any e-mails. Moreover, their "Contact us" form does not accept any submissions.”

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Posted 5 years ago

“Ordered a few bits n pieces from Slim's. Everything arrived quickly and as expected. Will definitely be using again.”

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Posted 5 years ago

“Sent me 1 order with an item missing, though refunded it when I complained. 2nd order they sent me an item that was 2 years old and 2 months to expiry. Slow to dispatch and several days to arrive by APC “overnight”. Won’t be using them again unless absolutely necessary. Worrying that these are the new CarPro distributors and seem to be effecting availability of these products to other suppliers.”

Helpful Report

Posted 5 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your review. Hopefully the below will address some of your concerns. Like many online shops we have been overwhelmed with orders since lockdown began and we've had to balance this between changing processes to keep our staff safe. We have publicised the delays both us and our couriers are currently facing both on the website and our social channels to manage our customers expectations. Discussions to take over distribution with the outgoing CarPro UK stockist began just before lockdown, at that point we had good stocks of the range and were in a good position to take over their stocks and any increased sales. Lockdown happened and the UK demand for car cleaning products trebled on our website overnight, CarPro UK also experienced an increase in sales at this point draining the stocks they had to transfer to us as well. We have now received their stocks and have increased our CarPro sales lines to over 220 lines on our website adding over 30 products since the transfer of business. We have an order on the water over 7 weeks now since South Korea reopened for business, it takes 10 weeks to get here from South Korea and we have airfreighted stock to help keep up with demand during this period as well. This does negate any profit in the range for us but we will continue to do this to make sure we keep up with current high demand. I hope this response shows you how serious we are about our position as CarPro UK stockists and that you continue to purchase their excellent products from us. All the best, Slims Customer Service

Posted 5 years ago

“excellent service next day delivery and all in good order would recommend”

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Posted 5 years ago

“Fantastic quality products, got my BMW looking like it just came out of the showroom. Quick delivery too! Very happy will be purchasing more products”

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Posted 5 years ago

“Amazing company. You will not go wrong with Slims. The stock is probably the widest on the market, pricing is the most competitive, delivery is always on time and often early and the customer service is fantastic. Even during Lock-down I placed multiple orders and received items the next day and they go out their way to make sure you get what you want. Stick is replaced very regularly. The points system is great to get discounts. No need to shop anywhere else with an easy to use site and the above mentioned service this is your place for detailing products. Use with confidence.”

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Posted 5 years ago

“Drying towels scratched my car; washed with bio ; still scratched!!!!!!!!”

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Posted 5 years ago

$Read Slim\'s Detailing Reviews$

Hi, thanks for your review. If you could get in touch with us at marketing@slimsdetailing.co.uk and let us know what towel you had an issue with we would be happy to help. Many Thanks, The Slim's Team

Posted 5 years ago

“friendly and fast service and always ready to help you and guide you in the right path to get the best results out of what you have”

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Posted 5 years ago

“Hi as I have an account with you I find it very useful to just jump on line and find everything that I’m looking for”

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Posted 5 years ago

“Plenty of quality products and great prices. Great service and fast delivery.”

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Posted 5 years ago

“As the new distributor for CarPro you really need to have better supply in stock and the full range of products or you are letting the entire country down as to ease of access of these phenomenally excellent products. I've very disappointed to see products missing from your website, and low or no stock for many weeks. Despite the current crisis there is no issue to receiving items form overseas, so it shouldn't be used as an excuse if you are going to be the only CarPro distributor and uphold this brand place and reputation in the UK. 3 working days to ship when everyone else is still able to do at least 48 hours is also disappointing. Frankly you shouldn't be the CarPro reps if you cannot provide the service, so I really hope these are just growing pains, and that you work out the bugs.”

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Posted 5 years ago

$Read Slim\'s Detailing Reviews$

Thanks for your review and your concern about our stock holding of, to use your words phenomenally excellent CarPro products, we completely agree with that statement by the way! I will respond to all your points as follows. Discussions to take over distribution with the outgoing CarPro UK stockist began just before lockdown, at that point we had good stocks of the range and were in a good position to take over their stocks and any increased sales. Lockdown happened and the UK demand for car cleaning products trebled on our website overnight, CarPro UK also experienced an increase in sales at this point draining the stocks they had to transfer to us as well. As I write this today we have received their stocks and have increased our CarPro sales lines to over 220 lines on our website adding over 30 products since the transfer of business. We have an order on the water over 6 weeks now since South Korea reopened for business, it takes 10 weeks to get here from South Korea and we have airfreighted stock to help keep up with demand during this period as well. This does negate any profit in the range for us but we will continue to do this to make sure we keep up with current high demand. As I check stocks today we are out of 9 products on the website so about 4% of lines are unavailable, we would like this to be 0% but continue to experience high demand. As to your point about 3 working days to ship you have read our message on the website wrongly, we ask for people to allow 3 days to chase a shipment as couriers have been experiencing high workloads and we cannot guarantee next day delivery at the moment we are currently packing all orders for next day delivery and most customers are receiving their order next working day or at worst within 48 hours. I hope this response shows you how serious we are about our position as CarPro UK stockists and that you continue to purchase their phenomenally excellent products from us. All the best, Slims Customer Service

Posted 5 years ago

“Service et envoi rapide.”

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Posted 5 years ago

“Hi nothing wrong with your products, and your staff were helpful, especialy Sue "thank you Sue" who chased up your courier A.P.C. who were less than satisfactoy, because of them I donot think I will be ordering from you again. Michael”

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Posted 5 years ago

“Very helpful was given good advice on products to use bought some chemical guts pads products were good will definitely be using slims for all my detailing products”

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Posted 5 years ago

“Really good selection of products at good prices. Really quick delivery time as well. Would definitely order again and would highly recommend”

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Posted 5 years ago

“Delivery was top notch. Sales staff helpful and knowledgeable. But order was missing the trigger and a detail brush that according to Bilt Hamber should have been included. Anyway I didn’t pursue brush and the trigger arrived after the weekend. So all in all okay”

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Posted 5 years ago

“Great selection of products. Turned up on time. Great service.”

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Posted 5 years ago

“It's the first time I've used Slim's Detailing. There website was easy to navigate & I had no problems finding what I wanted & the price was great compared to their competitors. I didn't need to contact anyone because of any issues & the items I purchased came quickly & correctly packaged (therfore undamaged). They offer a reward scheme too which is a nice touch. I wpuld happily recommend & I will use them again for sure. Overall, I'm happy with their website & their service”

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Posted 5 years ago

Slim's Detailing is rated 4.8 based on 9,204 reviews