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Slam City Skates Reviews

4.8 Rating 5,510 Reviews

98 %

of reviewers recommend Slam City Skates

Company Reviews

Product Reviews

4.8

Based on 5,510 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Slam City Skates reviews Ordered a 7.75 Palace deck with Bones Reds and some Indy hardware. Items arrived promptly, in good packaging and all for a fair price too.

Visit Website

Phone:

020 8804 0782

Email:

shop@slamcity.com

Location:

Unit B4, Valley Link Trade Park, Meridian Way, Enfield
London
EN3 4TY

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Slam City Skates 5 star review on 10th April 2024

Slam City Skates 5 star review on 29th February 2024

Slam City Skates 5 star review on 12th February 2024

Slam City Skates 5 star review on 12th February 2024

Slam City Skates 5 star review on 11th February 2024

Slam City Skates 5 star review on 15th January 2024

Slam City Skates 5 star review on 8th January 2024

213

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slam has a wide range of products from lots of different relevent brands however they mark up the price of many notable brands higher than there competiers such as flatspot or note.”

“Good products, fast delivery, but customer service is pretty poor, live chat doesn’t work or isn’t available on website so have to wait days to get a reply by email”

“I bought a t shirt then turns out they didn’t have my size. Probably an honest mistake but I was excited to receive :’) Tis ok I hope I win this prize”

“Can't fault the delivery - deck arrived several days early. Can't fault the packaging as the deck was heavily wrapped. What I can fault was the griptape or rather how it was packaged. It came badly rolled up in a scroll-like shape which had caused the griptape to form ridges across it's width where it had been bent out of shape. There was a ridge of about 3mm across what would be area applied to the nose of the deck. I managed to straighten this out as best I could and apply it but i'm still left with the same visible line across the width of the nose that makes my grip-job look pretty amateur. Can't say I was very impressed. Have ordered a deck from a different company before this order and they delivered with the grip as an unrolled sheet - why couldn't you do the same?”

“Good, paid next working day delivery early on Friday and received order on Tuesday however”

“Didn’t supply the free grip”

“good range , good prices . paid for next day delivery but it took 4 days”

“Yeah all good, but send free stickers man - we want stickers with our packages - best bit innit - peace and love”

“I had a couple of issues with my order but they have an amazing customer service. Despite issues, will buy again”

“It hasn't been sent yet. Late!”

“all the products i ordered were great but i payed for next day delivery and they didn’t give my package to the carrier, this lead to atleast a week delay on my order but i did get the money i payed for delivery refunded”

“Overall was a satisfactory experience.”

“I got my order in only 2 days or so, and I enjoy the selection they have. Although the top of the skateboards I ordered was yellow instead of the blue I had ordered, I had also bought clear grip tape since I liked the colour on top but it arrived yellow and I didn't have any other grip tape other than clear so I will have to return it.”

“I normally receive very high quality service from Slam City, though when I ordered a couple of boards recently they were badly gripped. One in particular had 2 large creases across the grip tape and was covered in large air bubbles. I'll likely regrip it myself.”

“I love slam city usually. I spend a fair bit here. These days I spend less than I normally would do. if they had rectified my issue with some low quality bushings that I bought here they would get a better review. The guy at customer care was saying I had to make an additional purchase of some bolts if they were to help with my obviously faulty item. This is terrible customer service and really left a bad taste in my mouth. Shame”

“the order i placed was skate magazines and a sticker when receiving the package i only revived the magazines and no sticker.”

Hello Jodie, Thank you for ordering with us, we usually put the stickers within the magazine if purchased together to avoid them getting bent or damaged. If you can not find the sticker please let us know and we can ship another one for you

“I haven't received my order yet but as soon as I do I'll be sure to give some honest feedback.”

“Dear Slam City I am always really happy with your services but in my latest order i got my Antihero board in different colour that i ordered. I was expecting for the latest magazines too.”

Hello Alex, Thank you for ordering with us, unfortunately, the particular board you purchased comes in a variety of wood stains and is chosen at random. If you are after a certain colour please contact us before ordering and we can check what wood stains we have available for you and any free magazines.

“The shows i bought didnt come with extra shoe laces, 3rd day into skating them and the shoelace already breaking :/”

Hello Christopher, Thank you for ordering with us and for your feedback, unfortunately New Balance skateboard shoes only come with one set of laces. If you are purchasing another pair of New Balance shoes from us again please contact us prior and we can see if we have a spare set of laces we can pack in your order as well

“Good quality and original stuff but 45 quid for a T-shirt!”

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Slam City Skates is rated 4.8 based on 5,510 reviews