Slam City Skates Reviews

Name: Slam City Skates
Address: The Old Truman Brewery, 91 Brick Lane, 10 Dray Walk, London, London Borough of Tower Hamlets
Rating: 4.84

4.8 Rating 6,243 Reviews

98 %

of reviewers recommend Slam City Skates

4.8

Based on 6,243 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Slam City Skates reviews Ordered a 7.75 Palace deck with Bones Reds and some Indy hardware. Items arrived promptly, in good packaging and all for a fair price too.

Visit Website

Phone:

20 7377 5262

Email:

shop@slamcity.com

Location:

The Old Truman Brewery, 91 Brick Lane,
10 Dray Walk,
London
London Borough of Tower Hamlets
E143GT

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Slam City Skates 5 star review on 29th May 2025

267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not arrive on date stated. Arrived late. Customer service shocking refused postage refund after late arrival. Arrived damaged. Customer service then non existent and not responding to emails. Couldn’t get any worse.”

Helpful Report

“I didn't receive the order”

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“Placed an order 3 days ago for next day delivery, mid-week and before 3:30pm and never arrived and no contact from store, tried to reach out multiple times on all platforms. NO response, i have just been ignored. will be filing for a refund.”

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“issues with my order, parts were delivered massively apart, next day delivery was a wasted expense, still waiting on an item and the company have been extremely hard to get hold of, both via theirbusiness email and their social media, i hope the next time i purchase they do better”

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“Order arrived, but one item was faulty (missing bolts). Emailed Slam City twice over the following to sort out a replacement. Both times received an email back confirming they'd received my message, but never got a further reply.”

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“No one replied my email last week. Please advise the status. The tracking record is not valid. https://www.ups.com/track?1712920227”

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“Sent me the wrong T-shirt (a rubbish emo one and all). I have to send it back and pay postage before I get a refund. Have abandoned massive queue at post office twice now. Obviously will avoid having to do this again if possible – a shame.”

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“ordered Jeans with a saturday delivery for 11 pound and it has still not turned up. over a week later.”

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“I’m retuning item. The product looked totally different to the advertised pictures. Helmet was not low profile as described. I’m also having to pay postage to return so basically wasted money for nothing.”

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“Item not on stock.No refund from Slam City! Open a complaint on PayPal.”

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“Got a pair that I have been after and they canceled and sent a refund with no explanation.”

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“poor communication, made an order over 2 weeks ago reached out with no responce they are still holding my money with the order not being fulfilled this is shambolic, i guess my only option is to wait 2 more days then dispute this with my bank.”

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“Pathetic, I made an order and it got cancelled unexpectedly and then went back to purchase a similar size but the whole product sold out, absolutely awful experience and won’t be shopping here again”

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“The packaging of the product is very poor. Hats are rolled around without a single package Shoes are in terrible condition with traces of someone wearing them. Very disappointed.”

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“Sent emails including PII to the wrong email address”

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“Did not receive it”

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“My products have never come after two weeks”

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Hello Douglas, Thank you for ordering with us and I apologise for the inconvenience with your order, unfortunately, we were unaware that you have not received your order. Our customer service team will contact you today and we will correct this for you straight away

“Item didn’t arrive”

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“Ordered roughly $600 USD worth of Merch (two decks plus full kits). Received multiple messages that it would arrive within 3-5 days. Six months later… still no product.”

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“I ordered 2 scateboards and they didnt camed because i didt wrote a house number so where is my money>>”

Helpful Report

Slam City Skates is rated 4.8 based on 6,243 reviews