Slam City Skates Reviews

Name: Slam City Skates
Address: The Old Truman Brewery, 91 Brick Lane, 10 Dray Walk, London, London Borough of Tower Hamlets
Rating: 4.84

4.8 Rating 6,552 Reviews

98 %

of reviewers recommend Slam City Skates

4.8

Based on 6,552 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Ordered a 7.75 Palace deck with Bones Reds and some Indy hardware. Items arrived promptly, in good packaging and all for a fair price too.

Visit Website

Phone:

20 7377 5262

Email:

shop@slamcity.com

Location:

The Old Truman Brewery, 91 Brick Lane,
10 Dray Walk,
London
London Borough of Tower Hamlets
E143GT

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Slam City Skates 5 star review on 19th September 2025

272

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the order i placed was skate magazines and a sticker when receiving the package i only revived the magazines and no sticker.”

Helpful Report

Hello Jodie, Thank you for ordering with us, we usually put the stickers within the magazine if purchased together to avoid them getting bent or damaged. If you can not find the sticker please let us know and we can ship another one for you

“I haven't received my order yet but as soon as I do I'll be sure to give some honest feedback.”

Helpful Report

“Dear Slam City I am always really happy with your services but in my latest order i got my Antihero board in different colour that i ordered. I was expecting for the latest magazines too.”

Helpful Report

Hello Alex, Thank you for ordering with us, unfortunately, the particular board you purchased comes in a variety of wood stains and is chosen at random. If you are after a certain colour please contact us before ordering and we can check what wood stains we have available for you and any free magazines.

“The shows i bought didnt come with extra shoe laces, 3rd day into skating them and the shoelace already breaking :/”

Helpful Report

Hello Christopher, Thank you for ordering with us and for your feedback, unfortunately New Balance skateboard shoes only come with one set of laces. If you are purchasing another pair of New Balance shoes from us again please contact us prior and we can see if we have a spare set of laces we can pack in your order as well

“Good quality and original stuff but 45 quid for a T-shirt!”

Helpful Report

“Decent shop with good stock but their raffles are extremely hard to win. Been entering for almost 2 years and not won a single time.”

Helpful Report

“Excellent delivery times. Sadly there was a hole in the long sleeve tee. The board was immaculate. In fairness I haven’t brought there attention to it so I’m sure they would have offered to change it. I just sewed it up.”

Helpful Report

“I have ordered but unfortunately I received an email saying u don't have any more size left and ul have processed my refund”

Helpful Report

“I paid for next working day delivery but my order came the day after to expected delivery day. Nice trucks and board.”

Helpful Report

“Slam City do provide a good service, im giving an average rating purely down to the board griptape being poorly applied and needing re doing - they did rectify this by sending a sheet free, quick to respond and were very helpful - because of that I would shop with them again.”

Helpful Report

“Unable to write a review as its been 9 days since i ordered & still have not got my item”

Helpful Report

“Great website! Very easy to order and find what your looking for. Only complaint is my shipment was not delivered on time.”

Helpful Report

Hello Ronan, Thank you for ordering with us and we apologise for the delay with your order. Royal Mail were experiencing slight delays over the Christmas period due to the current situation and we apologise on their behalf.

“Everything about my board is amazing the parts are expensive but they are good parts that will last my only problem was the delivery which I understand might be cus of the virus but I am very happy with my board thx”

Helpful Report

Hello Ben, Thank you for ordering with us and we are delighted to hear that you are enjoying your Sour deck. The current situation did add a small delay with our courier and we apologise on their behalf

“Website and ordering process was good but communication since ordering hasn’t been great and my product still hasn’t arrived”

Helpful Report

Hello Niall, Thank you for ordering with us, we apologise for the delay with your order. As discussed in our emails Royal Mail are experiencing delays with certain post codes at the moment due to the current situation. We have been following the tracking for you and your order should be with you very soon

“Order was quick and easy. Happy with the product, couldn't find it anywhere else at the time either. However I paid for faster delivery that arrived many days after and have had no credit back. Petty complaint, however a lot of companies are now charging for faster set deliveries and letting it come to you whenever they feel like it for some extra percentage per sale they make. Bit of a con. Will not use again.”

Helpful Report

Hello, Thank you for ordering with us, we are happy to hear that you are happy with your product. We apologise for the delay with your order, this is due to the order being placed on the 31st of December and our warehouse was closed over the weekend because of the bank holiday

“The wheels i orders were great the process was good besides the delivery, royal mail are terrible to use they don't even attempt to deliver.”

Helpful Report

Hello Kaisan, Thank you for ordering with us, we apologise on Royal Mails behalf for the delay with your order. We are very delighted to hear that you are enjoying your Ricta Clouds

“I placed an order, then you canceled it because you didn't send that product to Italy however, you were quick with the refund and with your apologies”

Helpful Report

Hello Nadir, Thank you again for your understanding on this matter, due to Brexit our overseas courier was adding a customs fee we did not want our customers to pay for. We are working on this service and it will be up and running soon

“Arrived on time, the packaging wasnt the best but oh well because the trucks are perfect 🥵”

Helpful Report

Hello George, Thank you for ordering with us, we apologise for the condition of the package with your order. For Trucks we always make sure they are in a box with enough bubble wrap to ensure they arrive in perfect condition. If your order was not received like this please contact us at shop@slamcity.com and we can look into this for you

“Too early to give an opinion on quality or like as it is a chrustmas present.”

Helpful Report

“It was good because I got what I wanted very quickly. However I purchased a magazine with next day delivery and it was £10 which was pretty expensive.”

Helpful Report

Hello Roberto, Thank you for ordering with us, we are pleased to hear you were satisfied with our delivery process. Unfortunately Thrasher Magazines are roughly £5 in the UK and with next day shipping it may be expensive. We sell them Thrasher Magazines in our shops as well if you would like to save money on postage

Slam City Skates is rated 4.8 based on 6,552 reviews