Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,381 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“I do not know where I would be without KALME. Amazing products!”

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Posted 1 year ago

“Always a good prompt service.”

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Posted 1 year ago

“I have used Day Defence and Night Repair for almost a year now. Both are worthy of a 5 star review”

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Posted 1 year ago

“Excellent service and quick delivery”

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Posted 1 year ago

“I have been using the Kalme cleanser for years now. It suits my sensitive rosacea prone skin. Skin Shop offers products at very competitive prices & quick delivery.”

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Posted 1 year ago

“Have used your products for a number of years nowalways with good results at keeping my hair and skin clear”

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Posted 1 year ago

“Quick delivery great company.”

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Posted 1 year ago

“The cream didn’t work”

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Posted 1 year ago

“The Skin Shop delivers an exceptional blend of product quality and service excellence. Highly recommend both their acne-prone skincare line and their trustworthy store, offering truly effective solutions.”

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Posted 1 year ago

“The product really does work, you once left one of the increadients out and it was not effective, thank goodness you put it back after customers informed you”

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Posted 1 year ago

“Prompt delivery and fair pricing. Returned to using Kalme range for an outbreak of rosacea. Medication prescribed by GP ineffective and my preference is for something more natural.”

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Posted 1 year ago

“Great product and helps keep redness at bay. Slow delivery time and discount offered after order which is annoying.”

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Posted 1 year ago

“I'm a frequent customer of Skin Shop and regularly order from their Kalme range which is really soothing and anti-inflammatory for my sensitive skin. However, I just wanted to say how great their customer service is. Part of my order (Kalme Undercoat)was lost in the post and they were really helpful and sent a replacement straightaway. Brilliant company, thank you!”

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Posted 1 year ago

“Received very quickly, a good product”

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Posted 1 year ago

“Always excellent, quick service. Been a customer for many years.”

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Posted 1 year ago

“This shampoo is great if you psoriasis or really dry scalp.”

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Posted 1 year ago

“Amazing product's that are exclusive to Skin Shop. All at a reasonable price, easy to purchase and speedy delivery!!”

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Posted 1 year ago

“Very quick delivery”

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Posted 1 year ago

“The kalme cream has kept my rosacea prone skin healthy for many years. I also get many comments about how youthful and good my skin looks. Cannot say how much I appreciate this having prior years of upset skin.”

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Posted 1 year ago

“Efficiently dispatched thanks.”

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Posted 1 year ago

Skin Shop is rated 4.8 based on 6,381 reviews