Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,381 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Product itself seems excellent - is working almost instantly - tick. However giving 3* due to Delivery charge - which should have been 48 hours and paid £3.95 for the privalage. The parcel took 4 days to arrive, so dont understand why standard delivery is not offered because that is what you get.”

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Posted 1 year ago

“Swift delivery of brilliant solution to my scalp psoriasis. Many thanks Skin Shop.”

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Posted 1 year ago

“Minimal dealings with skin shop, ordered on line, payment easy & goods arrived promptly, no issues.”

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Posted 1 year ago

“Very happy with the products and the service”

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Posted 1 year ago

“Items arrived quickly and they were well packaged. Excellent products.”

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Posted 1 year ago

“Used for 3days and is a mild sensation, but hopefully cures lip sore problems”

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Posted 1 year ago

“I am afraid the product made my eyelid redness and soreness very much worse. I wish I could have a refund”

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Posted 1 year ago

“Great product and quick delivery!”

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Posted 1 year ago

“I suffer from Blethrytis which make my eyes very troublesome at times. Hydrosil Eye Gel is the only thing that puts a stop to this which means l always make sure l have a supply in and keep a tube with me at all times. Skin shop website is easy to navigate which is helpful.”

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Posted 1 year ago

“Excellent products , that really work , and not expensive 👍💕”

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Posted 1 year ago

“Excellent company. The product I bought just does what the the Skin Shop says it will, and it does. I feel a lot better using it. I will certainly recommend the company and their products. Give them a go and see for yourself........”

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Posted 1 year ago

“Have been using the dry eye gel for some years and wouldn t be without it..please don t ever stop it!!”

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Posted 1 year ago

“I love this cleanser as my face reacts severely to water/soap and this causes me no skin reaction. It removes my make-up without an issue and my face feels clean. It took me a long time to find products that I could trust not to flare my roscea and the Kalme Me range fits the bill perfectly”

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Posted 1 year ago

“Skin Shop okay, cream not so good 😫”

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Posted 1 year ago

“I have rosacea and Kalme products are the best.”

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Posted 1 year ago

“Excellent service, quick at getting your order shipped. Have been buying from this shop for a few years now and love their products! Would highly recommend.”

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Posted 1 year ago

“Having tried the Undercoat moisturiser for the first time I am really impressed with its effectiveness after shaving”

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Posted 1 year ago

“I have only been using the shampoo and cream for 7 days so a bit too early to provide a review, all i can say is so far so good.”

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Posted 1 year ago

“I purchased the kalme skin range of the undercoat,moisturiserfor night time the sfp for day and the concealer granted I'd only been using it a few days but I know iv got very sensitive skin and suffer with Roscesa but wether a few days or not of using it my face felt terrible all tight sore and very uncomfortable I just couldn't put it the products on my face iv spent over £50 on these products and now I can't use them and possibly have to throw them away.I understand that you have to give the creams etc time to work and your skin to adjust but there's no way I can use these like I said my skin just could take it its such a shame has I thought maybe it would help withy very sensitive skin and Roscesa but unfortunately not so now I wasted my money .”

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Posted 1 year ago

“As always excellent service and quality goods”

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Posted 1 year ago

Skin Shop is rated 4.8 based on 6,381 reviews