Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,352 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Skin Shop 5 star review on 2nd July 2026

Diana Norris

Skin Shop 5 star review on 31st May 2026

Sally Mackenzie

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Anonymous

Anonymous // 01/01/2019

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“I placed an order and received a confirmation email. At the same time, I received another email offering me 10% off my first order. What is the point of this? I'd already placed my first order! I emailed to highlight this and was told 'sorry, the only way to claim the 10% would be to cancel the order and re-order'! Not a great process or particularly good Customer Service I would say.”

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Posted 3 years ago

“I'm still awaiting my delivery, it's been in Southampton since Monday 13th with no movement according to Royal mail tracking so not feeling too hopeful it will ever arrive at this stage. :(”

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Posted 3 years ago

“While I had no issues with the service aspect of this company, items were delivered and everything was as it should be. The products themselves however, while supposed to be aimed to help with more specified issues, didn’t work at all and if anything made my issues worse. I would not recommend their products sadly.”

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Posted 3 years ago

“Website easy to navigate and items delivered quickly. 1st class service”

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Posted 3 years ago

“Brilliant product that worked much better than products prescribed by the doctor, And a quick and efficient service.”

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Posted 3 years ago

“Excellent service, the products arrive promptly within a day or two of the order.”

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Posted 3 years ago

“Excellent products have been using them for many years and always excellent service”

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Posted 3 years ago

“As ever prompt delivery and very well packaged. Exceptional value , products are my lifesaver.”

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Posted 3 years ago

“Super-fast dispatch, excellent customer service- really impressed. All the products are great sizes and the packages has been sent via postbox-sized box so an excellent delivery.”

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Posted 3 years ago

“Excellent service. Product despatched same day as ordering and arrived bang on time too.”

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Posted 3 years ago

“I’ll write a review should I ever receive the products I’ve ordered .”

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Posted 3 years ago

“Skin Shop’s products are fantastic for my rosacea & psoriasis, and their customer service is excellent!”

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Posted 3 years ago

“Love them. Been a lifesaver”

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Posted 3 years ago

“I am very happy with Skin Shop and the Kalme range which I use for my daily needs. My only disappointment is that I can no longer purchase the original Day Defence cream SFP30, as the replacement product SFP 25 whitens my face too much. I’m still hopeful the alternative will come back into circulation one day as it would be good to have a choice.”

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Posted 3 years ago

“Quality products”

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Posted 3 years ago

“I was very pleased to receive my Kalme skin care order earlier than planned. No problem with the test before using. Very pleased with the results and the concealer is amazing.”

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Posted 3 years ago

“I am very pleased with my Kalme Day Defence Cream SPF25 50ml and also the night repair cream. My skin has greatly improved since using these two products and also they came very quickly in the post”

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Posted 3 years ago

“I have been searching for a long time for a cure for my peri-menopausal eye eczema which came out of nowhere having never had eczema in my life - very depressing! I tried many creams none of which worked other than steroid cream which I was not keen on using long term. I have finally found the answer am so happy with this cream and the concealer. I cannot believe how well they both work.”

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Posted 3 years ago

“It's still to early to give a proper review as only been using item 1 week. But I can say that it has calmed my rosacea a bit”

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Posted 3 years ago

“Very good products, keeps my acne at bay”

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Posted 3 years ago

Skin Shop is rated 4.8 based on 7,352 reviews