SINNERS ATTIRE Reviews

Name: SINNERS ATTIRE
Address: Unit D2 Enterprise Way, Bradford Road, BRADFORD, Leeds
Rating: 4.78

4.8 Rating 4,295 Reviews

96 %

of reviewers recommend SINNERS ATTIRE

4.8

Based on 4,295 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About SINNERS ATTIRE:

Est. 2014 Sinners Attire is one of the leading UK Streetwear brands

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SINNERS ATTIRE 5 star review on 11th April 2024

180

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“purchased jeans given dispatched date and tracking number didn't receive item contacted customer service about delay to be told item not in stock....absolute shambles”

Helpful Report

Hi Andrew, apologies i can see you received the original order have sent these back for exchange for another size which was of out stock sorry, the team have issued a refund on those for you, we have a full restock due in a few weeks time. sorry for any inconvenience caused

“Hi I haven’t received my delivery for me to leave a review? I had an email saying no one was in and I’d get it delivered the next day, then I received an email saying it had be delivered?”

Helpful Report

Hi Danny, apologies you can follow the royal mail tracking which will show a photo of where the package was delivered to and also there a GPS coordinates/map showing the exact location if you need any further assistance you please email the customer service team Kind Regards Martin

“Puf com fecho estragado”

Helpful Report

“The courier used left my parcel at my door without my consent and l was away for Easter break . Not very pleased”

Helpful Report

“Worst customer service ever received. Advisor Kirsty was rude and condescending when I was complaining about not receiving my parcel.”

Helpful Report

Hey Kristina, I am sorry to hear you were disappointed with the service you received I can see the parcel was delivered to the correct property so to investigate this further with the carrier we have asked you to complete 2 forms for us and we can start a full investigation Please complete the form and attach the crime reference number for the stolen goods and we will be more than happy to help further with this Team SNRS

“My item didn't arrive and was sent to the wrong address.. ..I was told someone would make contact and no one has”

Helpful Report

“Never received my main part of my order even though I had received two emailed to say they had been posted . Utter shambles of a company and urge no one use them as they will let you down like they did me”

Helpful Report

Hi Paul, apologies i can see you were contacted to say an item was out of stock and was refunded for the item, we do have these back in stock next week sorry for any inconvenience this may have caused

“Made an order with the website stating the item was in stock. Then decide to dispatch and notify me simultaneously that my item wasn’t in stock but still sent the item that was. I needed both one without the other was useless.”

Helpful Report

Hi Ben, apologies I can see the team have already contacted you regarding your order, the hoodie was out of stock but we have more due In next week, you were happy to have this sent out next week so the team have sent your other items to save waiting

“Fabric looks cheap and inferior”

Helpful Report

“I paid $580 for my clothes, I live in the US but you guys decided to value my whole packet over $800 so UPS charged me an import charge of $257. I emailed you guys to update the value to UPS. Still haven’t received a message back for that.”

Helpful Report

Hi Logan, i will get the team to contact you regarding this asap apologies for any inconvenience caused Kind Regards

“Didn’t receive 2 of my items”

Helpful Report

Hi Scott, i can see the team have already dealt with this issue with yourself apologies for any inconvenience caused, if you need further assistance please let us know

“Beware you might order from this website and not receive your item. They keep brushing you off when you email them 4 weeks later still haven’t received my order”

Helpful Report

Hi Tim, apologies the tracking is showing a delay with the airline due to some kind of system failure Wednesday, 27/9/2023 Event Code Location 6:00 AM Qantas Freight system failure – significant delays expected we're waiting to hear back from them regarding this issue and will update you asap

“I wait nearly 1 months for my order”

Helpful Report

Hi Mateo, apologies seems to have been some delay at the Australian Customs, we have no control over this i'm afraid. They have responded and said that this has now cleared and been handed over to the local carrier you can continue to follow this with your tracking number any further problems please let us know Kind Regards SNRS

“My order was partly correct. Some was missing and the sizes I didn't order was sent to me. Sent multiple emails haven't heard from Sinners ATTIRE as of yet. The 1 star goes to the quality to the merchandise,not bad.”

Helpful Report

Hey Sherlon, I am sorry to hear you received part of your order or incorrect sizes I can see my colleague is in the process of resolving this with you Any further assistance you require please email me directly kirsty@sinnersattire.com Kirsty Team SNRS

“Ordered a pair of light wash jeans but was sent a black pair instead. I emailed on the 25th August and still waiting for a reply. Not good enough”

Helpful Report

Hi Ben, apologies please contact kirsty@sinnersattire.com directly via email for assistance with this the team will sort out any issues you have

“I order a pair of swimming trunks, got a notification that they had been delivered but I never got them.”

Helpful Report

Hi Adam, apologies the USPS tracking is showing this is being returned to sender due to insufficient address If you contact the customer service team they will assist you with this Sales@sinnersattire.com

“Not very happy as I’ve been charged twice and I don’t know who’s to blame sinners attire or PayPal!!! But the clothes are really nice and delivery was very fast”

Helpful Report

Hi Mark, apologies your pay in 3 agreement would be with PayPal themselves and not us sorry, please contact them directly for assistance with this Kind regards SNRS

“I paid for the set, and only the top arrived”

Helpful Report

Hi Babul, i've just checked your order and can only see you've selected the shirt, the shorts and shirt are individual items, please check your order and confirmation email Resort Shirt - Baroque M SKU: SIN1125-M this is shirt only sorry, if you need the set you would need to choose the shorts to match Kind regards Team SNRS

“After one month, I don’t have the product what they pay and still wait my money back big problem with delivery.”

Helpful Report

“Very poor won’t be ordering again paid for two swim shorts only received one pair, Royal Mail posted to the wrong address! Both companies very poor with trying to get a refund or the shorts I’ve paid for!”

Helpful Report

Hey Stephen, I have read the notes on your order and can see my colleague has resolved the delivery issue with ROYAL MAIL for you Anything else you need please do not hesitate to contact me directly kirsty@sinnersattire.com Kirsty Team SNRS

SINNERS ATTIRE is rated 4.8 based on 4,295 reviews