SINNERS ATTIRE Reviews

Name: SINNERS ATTIRE
Address: Unit D2 Enterprise Way, Bradford Road, BRADFORD, Leeds
Rating: 4.78

4.8 Rating 7,124 Reviews

95 %

of reviewers recommend SINNERS ATTIRE

4.8

Based on 7,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About SINNERS ATTIRE:

Est. 2014 Sinners Attire is one of the leading UK Streetwear brands

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SINNERS ATTIRE 5 star review on 11th October 2025

SINNERS ATTIRE 5 star review on 11th September 2025

Haroon Ghafoor

289

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Non mi è ancora arrivato niente in più hanno sbagliato l’ordine”

Helpful Report

Hi Giovanni, please see the tracking for your shipment below, the shipment is currently in Ferno, IT https://www.fedex.com/fedextrack/?trknbr=440170266139&trkqual=2460963000~440170266139~FX

“Jai acheter un article et le livreur ils ma pas livré, jai contacter le support, et jusqu'à maintenant jai pa u de retour de la part d'eux !j'attends la réponse final”

Helpful Report

Bonjour Faouzi, Je suis sincèrement désolé d'apprendre que vous n'avez pas reçu votre commande. Je constate que vous avez reçu plusieurs réponses de notre service client, qui est en contact avec notre transporteur, concernant cette livraison qui semble avoir été livrée. Nous faisons de notre mieux pour répondre rapidement à toutes vos questions. Je vous encourage à nous recontacter ; nous sommes là pour vous aider à résoudre ce problème. Merci de votre patience. Cordialement, Équipe SINNERS ATTIRE

“Items never came and still no result. Want a full refund but see to be getting messed about”

Helpful Report

Hi Scott, the DPD tracking is showing this has been delivered, please see the DPD racking and delivery photo for reference Your parcel has been delivered and received by SCO at 15:02 on Tue 07 Oct 2025 Kind regards Martin

“Sorry but I bought a pair of joggers then thought I'd just grab a couple of t-shirts in the sale but then received the order without the joggers which were the whole reason I ordered! Had I been notified and given an option I would have cancelled the order!”

Helpful Report

Hi Carolyn, I’m so sorry to hear about the mix-up with your order. We strive to keep our customers informed, and I understand how frustrating it must be to not receive what you initially intended to order. I can confirm a colleague did email you on the 18th September at 2.25pm to inform you they were out of stock and issued a refund. Apologies if this landed in you junk/spam folder. Your feedback is crucial. Please know that your sentiments are appreciated, and we’ll work to ensure this doesn’t happen again. Warm Regards, Becki and Team SINNERS ATTIRE

“Refund system is the worst! Returned the pants that run smaller than the size is supposed to be, and instead of $30 (pants costs) they refunded me .70c! Which means, did not get a product and did not get a refund. How cool is that?! Scam!”

Helpful Report

Hi Alex, apologies we do not offer a free international return service sorry this is stated on the website, there are multiple return options and you can either return via our portal or you can send back via a carrier of your choice Kind Regards Chris

“Vêtements top qualités”

Helpful Report

“Items never arrived … bought over $250 of items from this company and never received them.”

Helpful Report

Hi David, apologies any issues with delivery and we can get another order sent out to you asap Please can you drop the team an email and we can get this sorted for you Sales@sinnersattire.com

“Never got my cloths to give an honest review. There shipper FedEx lost my order. Requested a new order be shipped or cancel and refund order. Was only told they are working with fedex to resolve the issue. First and last time customer.”

Helpful Report

Hi Jeffrey, fed ex have now resolved the issue and located the missing parcels, these have now started tracking and you can follow the shipment via the link provided to you via email really sorry for any inconvenience caused by fed ex any further issues please let us know

“Don’t attempt to use any discount codes as they never work !! Avoid.”

Helpful Report

Hi Andy, I’m really sorry to hear that you’ve had trouble with the discount codes. Our colleague did inform you via email you cannot stack various discount codes, and requested for you to send us a screenshot of the discount code you were trying to use, however you didnt send this over. We do our best to ensure they work smoothly, so your feedback is very important to us. If you need assistance with this issue or have any other concerns, please reach out to our customer service team, and we’ll be happy to help! Thanks for sharing your experience. Best wishes, Team SINNERS ATTIRE

“It looked like a black shiny trash bag. Will return.”

Helpful Report

Hi there, I’m sorry to hear that the item didn’t meet your expectations and appeared less than satisfactory. Your feedback is invaluable, and we are always working to improve our products. If you left your order number or emailed used on the order we would be able to identify the item and help further with resolving. If you’d like to discuss this further or need assistance with your return, please don’t hesitate to reach out to our customer service team. Warm regards, Becki and Team SINNERS ATTIRE

“Muy mal hize un pedido superior a 150 € a finales del mes pasado y todavía no he recibido nada ni el pedido ni si quiera actualizaciónes por email , pone que está retenido en aduanas por falta de información, cuando envié todo lo que me pidieron , no vuelvo a comprar más de sinners attire , si no se soluciona el problema”

Helpful Report

Hola Nars, lamento mucho que hayas tenido problemas con tu envío. Entendemos lo frustrante que puede ser la espera, especialmente con los problemas aduaneros. Agradecemos tu paciencia; sin embargo, según el seguimiento que proporcionaste, puedes ver que tu pedido está retenido en la aduana. Si necesitas más información o ayuda, no dudes en contactar con nuestro equipo de atención al cliente. Estamos aquí para ayudarte y esperamos resolver este problema. Mientras tanto, me pondré en contacto con nuestro transportista para obtener más información. ¿Ya lo has hecho? Gracias por tu comentario y te pedimos disculpas por cualquier inconveniente que esto pueda haberte causado. Atentamente, El equipo de SINNERS ATTIRE

“Swim wear with no string ties as advertise lol”

Helpful Report

Hi Jay, I'm sorry to hear that the swimwear didn't meet your expectations regarding the Drawstring We strive for clear representation of our products, and I appreciate your feedback. I will email you right away to get this resolved for you. Apologies on the inconvenience Best regards, The SINNERS ATTIRE Team

“I like the brand, i love clothing. But the return policy, the way they handle things, plus how many days (14 days to review the clothing you send back, to see if you get a refund or not. after confirming arrival off the returned shipments) they give themselves for this process. In stead off a immediate refund. Makes me think twice before ordering again anytime soon, if i am not 1000% sure about what is the right size.”

Helpful Report

Hi Bulent, we advise 14 days however the majority of the time its completed within 7 days, every item is inspected upon return and unfortunately this process takes time sorry for this reason we do not offer immediate refunds we do also provide sizes guides for each item along with the models measurements to help you choose the correct fit before ordering to avoid any issues if possible hope this helps Kind regards Martin

“Katastrophe Qualität”

Helpful Report

Hallo Majid, es tut mir wirklich leid, dass Sie mit der Qualität Ihres Kaufs nicht zufrieden sind. Wir streben nach den besten Produkten und Ihr Feedback ist entscheidend für unsere Verbesserung. Wenn Sie uns schon früher darauf aufmerksam gemacht hätten, hätten wir uns das gerne angesehen und das Problem für Sie gelöst. Wenn Sie Ihre Bedenken weiter besprechen möchten, wenden Sie sich bitte an unser Kundenserviceteam. Wir sind hier, um Ihnen zu helfen und möchten sicherstellen, dass Sie zufrieden sind. Vielen Dank, dass Sie uns Ihre Meinung mitgeteilt haben. Mit freundlichen Grüßen, Das SINNERS ATTIRE-Team

“Immensely unfriendly and unhelpfull staff they, the will try and delay you until you cant return items. They use a lot of bots for customer service and instead of people they use npc's.”

Helpful Report

Hi Gavin, really sorry for any issues you’ve had with returns, everything you need information wise can be found on the website itself including a guide, the portal and our return policy if needed. We do not use any bots for communication, you can contact us via many channels such as email, any form of social media or we also have a live chat feature on the homepage where you can talk to the team during working hours. If you need further assistance please drop the team and email and we can help you the return

“Bought the cuffed joggies , toggle on the bottom of the leg snapped the first time I wore them 😭 £60 .. gutted”

Helpful Report

Hi Christopher, I'm really sorry to hear about the issue with your joggers. That must be frustrating, especially after just one wear. Quality is important to us, and your feedback helps us improve. I am unable to see you reached out to our customer service team on this issue, please do so and we'll do our best to resolve this for you. Thank you for sharing your experience with us. Kindest regards Becki and SNRS Team

“302291 Ordered the above order 5 days ago. Had an email to say it has been dispatched and still haven't received it. Tracking number given doesn't recognise the item.”

Helpful Report

Hi Keith, apologies any issues you're having with DPD, i can see you've selected 3-5 working days delivery with today being the 4th today, i've checked the tracking and it's working fine and will be delivered to you tomorrow Parcel No. 1597 6790 892 xxx Great news, we have your parcel and it's on its way to you if you require any further assistance please contact customer service, thank you

“This is my revise review .The customer service its an absolute disgrace . After my first negative review Sinners Attire response was that i need to understand that solving complaints takes time ,that was after one month since my first email to them. Now, after more than two months problem still not solved still not answering to emails ( last one was on 21 jan) asking for a little more time for the return team to investigate how Royal mail lost my parcel. Called Royal mail couple of times after that and the answer is the same " nobody made a claim on that lost parcel " so they not even trying as long as the company got paid. So 1 start is still too much for the lack of respect towards your customers”

Helpful Report

Hi Constantin, sorry you've had sizing issues on some of the products the trek and assault tee's are muscle fit as stated which means they are smaller to sculpt the physique, we do provide specific size guides for each product along with the models height and weight so you can make sure you get the right fit before ordering. i can also see you've been speaking to becki regarding a return so please allow time for them to respond as quite often we have to get information from other 3rd parties and carriers which we can only answer your questions when we ourselves have answers from them hope this makes sense

“Ordered from here and have ordered before and as per there website it states free delivery over £75 this is not the case. Emailed them and waited to place an order so they could rectify but had no response at all from it.”

Helpful Report

Hi Matthew, due to the holiday period free next day shipping was disabled unfortunately, the only option available was standard 3-5 days hope that makes sense Kind regards Martin

“Ordered a pair of pants and a t-shirt for $170, only to be hit with an unexpected 30% tax from DHL before delivery. Transparency about these additional charges would’ve been appreciated. Hoping the quality justifies the price—otherwise, it might as well have come from AliExpress. Disappointed so far.”

Helpful Report

Hi Vlad, the Canadian duty threshold is very low, so when ordering internationally these are import charges imposed by customs your side unfortunately. We have very little control of this sorry and our website mentions that we do not cover any duty and vat outside of the EU Apologies for any inconvenience this may have caused

SINNERS ATTIRE is rated 4.8 based on 7,124 reviews