SINNERS ATTIRE Reviews

Name: SINNERS ATTIRE
Address: Unit D2 Enterprise Way, Bradford Road, BRADFORD, Leeds
Rating: 4.80

4.8 Rating 8,662 Reviews

95 %

of reviewers recommend SINNERS ATTIRE

4.8

Based on 8,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About SINNERS ATTIRE:

Est. 2014 Sinners Attire is one of the leading UK Streetwear brands

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SINNERS ATTIRE 5 star review on 3rd August 2026

318

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my 2x pairs shorts”

Helpful Report

Hi Ryan, the tracking shows this was delivered to you today The parcel has been delivered at 12:29 on Fri 06 Sep 2024 If you need further assistance please contact customer support Thank you

“This Time the delivery taken over 4 weeks and i dont got what i ordered. And No Discount”

Helpful Report

Hey Marco,Thank you so much for taking the time to share your experience with us at SINNERS ATTIRE. Your feedback is incredibly valuable to us. First and foremost, we would like to apologize for the unfortunate incident regarding your recent delivery. We understand how frustrating it must be to have waited for over four weeks only to receive your order. This is definitely not the level of service we strive to provide to our valued customers, and of course we feed this back to our carriers as i'm sure you can appreciate, incidents like this is out of our control. However we did advise your order had been dispatched from us within timeframe, with the generated tracking sent to you for your order as confirmation- Your order was unfortunately lost in the network with the carrier which is out of our control. We then went on to replace your order straight away and offer a good will gesture also to which this order was delivered shortly after. We deeply regret the inconvenience caused and want to assure you that we take these matters very seriously. Once again, we sincerely apologize for any inconvenience caused and we genuinely appreciate your loyalty and patience. Kind Regards Becki SNRS

“Baggy pants. Not skinny at all. I got tricked. Look nothing like the photo.”

Helpful Report

Hi Tate, apologies you’re having issue with a product fit, we do provide a size guide and measurement spec for each product so you can double check the size is right for you before purchasing. If the item is to big you probably need to size down as we use actual products from stock for the web images so everything is the exact

“I ordered over £500 on Tuesday for the holidays. It's now Saturday and I have not received my next day delivery items. Becki at customer service could have sent the lost order yesterday so it was here for my holidays today, but she refused. Stick with gym king.”

Helpful Report

Hi Grant, as explained your order is within the royal mail network currently, we would not ordinarily replace the order until royal mail had declared this lost which would be after they had completed their investigation as there is a good chance this could turn up tomorrow as they have already told us they have a back log at the leeds depot, the team even went down to the depot to speak to staff to try and get more information for you to get this to you for your holiday. We had shipped your order next day as agreed but after this we are at the mercy of the carriers i'm afraid which is the case here. the team have done everything we could to assist you with this and i can only apologies for the issues we've had here with royal mail Kind regards Martin

“No me gusta”

Helpful Report

“Worst company I've ever dealt with”

Helpful Report

Hi Scott, thanks for leaving the review unfortunately we cannot authorise discount codes you find from other websites, the majority of these are fake and the team wont honour these when you are rude and threaten to call the bank 😂 As we stated to you we only advertise active discount codes, the fake ones won’t work. We accept returns so you can send the items back for a full refund no problem at all

“I paid for next day delivery. This was on a Saturday. The parcel was delivered Tuesday. Was not signed for and was just dropped at my front door. Very poor”

Helpful Report

Hi Neil, we are closed over the weekend sorry anything ordered over the weekend is dispatched Monday for delivery Tuesday as stated below on the website at the very top on bold letters https://sinnersattire.com/pages/delivery Hope this helps Kind regards Martin

“Received the wrong order had to send the incorrect items back, then by the time I had received the correct items one of which was of terrible quality, it was outside of the 14 day returns policy.”

Helpful Report

Hi Lewis, please contact the team they will assist you with this return no problem Kind regards Martin

“I put one star because i cannot put zero… Ordered a short few days ago, got charged twice with a different price, after an hour i contact the customer service to ask why, they told me i’ve ordered two times the same item… which i never did, pass the process of payment one time, however got two different orders, with two different prices (one without the shipping cost, that got delivered one day later) the girl that attended me (Kirsty) mentioned they’d work out a free returning cost for that item, however the day that made it, asked for it and she told me that couldn’t be done, so i ended up paying twice, for two identical items, loosing my time returning it and even paying for it… The product is okay, however not worthy of 40£ for a shorts… not that good. It’s a pity as the brand have some cool items and nice potential, however very bad experience, really stopped me from buying other stuff.”

Helpful Report

Hi Jose, we have literally 10mins to cancel an order before it’s picked/packed and placed in mails sacks which is extremely difficult to find after that. When checking out you have to click confirm the order which then you are taking responsibility that everything is correct I can stress how vital this is. However we accept returns and you can send this back for a refund no problems at all Hope this helps Kind regards Martin

“Order swim shorts a. Number of times and they all either came with holes or had holes after few wears.”

Helpful Report

“I have bought numerous pieces for Sinners Attire. The last pair of jeans i wore twice and the waistband fell apart. This has left me feeling very dissatisfied and dissatisfied.”

Helpful Report

Hi Jonny, apologies any issues with a product and the team are happy to replace this for you Please get in touch and we can assist you with this

Hi Jonny, i can see see these was already replaced for you on the 17th

“Woulda been nice if I got it”

Helpful Report

Hey Tony, I have just checked the tracking details on your parcel and can see this has been delivered today Please see the details below The parcel has been delivered with the authorisation to leave in a safe place at 16:22 on Tue 16 Jul 2024 Anything else you need please do not hesitate to contact me directly kirsty@sinnersattire.com Kirsty Team SNRS

“Haven't rec9ece item as your chosen delivery agent failed in my request for delivery !!”

Helpful Report

Hi Lee. your order is at the local delivery office for collection, it appears the school have declined parcels if you check on the royal mail tracking page You can divert this to another address or collect delivery the delivery office

“Don't waste your time, unless you know you won't return. My return apparently hasn't been proccessed. Currently having to start legal action which ive been trying to put off. Gave them QR code today, and they have all screenshots that were needed and information etc previously. Sick of smaller companies thinking they're immume from any unforseen problems and if one does arrise, they do anything to not have to deal with it. It's not them thats down on money, it's me, and i'm annoyed to be honest. Fed up of repeating myself as well. They asked me the same question 3 times and refused to just scroll up the email chain to find the first answer. How lazy is that? Can't even scroll up to see the already clearly given answer to a repeated question. Absolute p--stakers to be honest. The legal advisor i've given everything too was chuckling as he was reading through their responses. It was a joke tbh. Its a shame because the garments i did keep were great.”

Helpful Report

Hi Molly, apologies all returns are inspected by the team to ensure they comply with our policy such as being returned with tags, unworn and in the original packaging e.t.c the customer services team will contact you to discuss this further

“I have not received any of my package and I bought 2 jumpers and 2 shirts everytime I tryed to track it it wouldn't track and for the past week it has been sitting in the same spot I have tryed email but have had no responses not happy will not buy from again”

Helpful Report

Hi Natasha, apologies the customer service team do not work over the weekends sorry so they would not respond until Monday, I have however just checked your tracking link and can see this will be delivered tomorrow

“Love your stuff would buy loads more , but fed up with never getting the stuff because you send it royally slow mail !!!!”

Helpful Report

Hi mark, apologies we also offer DPD at checkout as an option, you can choose which ever carrier you wish if Royal Mail are an issue

“Hi.. I ordered my shorts 3 days ago and still not received.. They was 24hrs delayed but now it’s 48hrs Not sure where they are.”

Helpful Report

Hi Brennen, apologies your order hasn't arrived yet, if you can contact the customer team via email or live chat they can assist you tracking this or arrange a replacement

“Ordered shorts sent me combats and wrong size wouldn’t recommend”

Helpful Report

“The quality is very bad , unfortunately I don’t have time to return but I do really regret buying that trousers”

Helpful Report

Hi Mahmoud, apologies for any issues you've had if you can get in touch via email the team will be happy to assist you with anything Kind regards Martin

“Para nada contento , todabia estoy esperando la respuesta al correo para poder usar la tarjeta regalo ya que no se como usarla”

Helpful Report

Hola, la tarjeta de regalo se envía por correo electrónico y simplemente usas el código al finalizar la compra.

SINNERS ATTIRE is rated 4.8 based on 8,662 reviews