SINNERS ATTIRE Reviews

Name: SINNERS ATTIRE
Address: Unit D2 Enterprise Way, Bradford Road, BRADFORD, Leeds
Rating: 4.78

4.8 Rating 4,369 Reviews

95 %

of reviewers recommend SINNERS ATTIRE

4.8

Based on 4,369 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About SINNERS ATTIRE:

Est. 2014 Sinners Attire is one of the leading UK Streetwear brands

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SINNERS ATTIRE 5 star review on 25th April 2024

182

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pair of light wash jeans but was sent a black pair instead. I emailed on the 25th August and still waiting for a reply. Not good enough”

Helpful Report

Hi Ben, apologies please contact kirsty@sinnersattire.com directly via email for assistance with this the team will sort out any issues you have

“I order a pair of swimming trunks, got a notification that they had been delivered but I never got them.”

Helpful Report

Hi Adam, apologies the USPS tracking is showing this is being returned to sender due to insufficient address If you contact the customer service team they will assist you with this Sales@sinnersattire.com

“Not very happy as I’ve been charged twice and I don’t know who’s to blame sinners attire or PayPal!!! But the clothes are really nice and delivery was very fast”

Helpful Report

Hi Mark, apologies your pay in 3 agreement would be with PayPal themselves and not us sorry, please contact them directly for assistance with this Kind regards SNRS

“I paid for the set, and only the top arrived”

Helpful Report

Hi Babul, i've just checked your order and can only see you've selected the shirt, the shorts and shirt are individual items, please check your order and confirmation email Resort Shirt - Baroque M SKU: SIN1125-M this is shirt only sorry, if you need the set you would need to choose the shorts to match Kind regards Team SNRS

“After one month, I don’t have the product what they pay and still wait my money back big problem with delivery.”

Helpful Report

“Very poor won’t be ordering again paid for two swim shorts only received one pair, Royal Mail posted to the wrong address! Both companies very poor with trying to get a refund or the shorts I’ve paid for!”

Helpful Report

Hey Stephen, I have read the notes on your order and can see my colleague has resolved the delivery issue with ROYAL MAIL for you Anything else you need please do not hesitate to contact me directly kirsty@sinnersattire.com Kirsty Team SNRS

“Those sizes are for elephants?”

Helpful Report

Hey Daniel, I can not see any notes you have requested a exchange/refund on this order If you need any assistance please contact me directly regarding your order kirsty@sinnersattire.com Kirsty Team SNRS

“Disseram que demorava 5 a 7 dias a chegar e demorou 2 semanas e meia”

Helpful Report

Olá Desculpas, sua encomenda demorou um pouco mais do que o esperado Posso ver pelo rastreamento que seu pacote ficou na alfândega por pouco mais de 6 dias Infelizmente, o desembaraço aduaneiro pode demorar um pouco mais em alguns destinos e isso está completamente fora de nosso controle Obrigado pelo seu feedback e mais uma vez desculpe a demora Kirsty Equipe SNRS

“Wrong stuf and it's not like picture at all”

Helpful Report

“never received my item”

Helpful Report

Hi Saxon, i've just checked the tracking on this and its showing this was successfully delivered on the 2nd of may Current Status Successfully Delivered Last Update 2023-05-02 04:21 if there are any other issues please contact the team via email help@sinnersattire.com

“I want a refound of the product because of the symbol of the hoodie is not well sewn on the center, is on the left”

Helpful Report

“I have not received my parcel I have been told I need a crime number from the police this has been going on for nearly a week now I have ordered lots of stuff from you in the past and been fine but very disappointed with this not being resolved”

Helpful Report

Hey Terence, Apologies you did not receive your parcel from us For any stolen goods we require a crime number to pass on to the carrier and complete a full investigation We can replace/refund the order once we complete a investigation Please can you email ne directly at kirsty@sinnersattire.com with your order number and I will take a further look for you Kirsty Team SNRS

“I ordered a tracksuit and received 2 pairs of trousers. No reply to my email enquiry”

Helpful Report

Hi Marc, just looked at your order and can see you have in fact ordered 2 pairs of poly joggers, if you log into your account you will be able to see the order. we also offer a free exchange service via our returns portal below so you can get these changed easily https://returnsportal.co/r/sinnersattire?s=1 Hope this helps Kind Regards SNRS

“Lining on the inside is awful. Shame cluld have been really nice.”

Helpful Report

“The jacket is rip off from inside I have sent en email to exchange or refund me the money no response yet. Still waiting”

Helpful Report

“i didn’t get the right hoodie i wanted”

Helpful Report

Hi Mason, apologies if you can contact the customer service team via email we will be able to assist you with any issues you have sales@sinnersattire.com Kind Regards SNRS

“Arrived in 3 days just as said”

Helpful Report

“Me llego un chandal con el logo despegado, escribi varios correos a la cuenta de sinner y no obtuve respuesta ninguna, muy descontento.”

Helpful Report

“Refunded me less the postage twice! Why have you take the postage off my refund twice? Thieves”

Helpful Report

Hi Peter, we do not offer a free returns service sorry, we're able to provide a return QR code or label via our returns portal but the cost of the return will be deducted from the refunded amount sorry, this is mentioned on our returns page hope this helps if you require any further assistance you can contact the customer service team via email sales@sinnersattire.com or we also have a live chat on the website Kind Regards Team SNRS

“Sent the wrong size joggers. Wanted L sent XL. When queried was told no L in stock. Send them back if not needed but its not the point. Was obviously done deliberately cos just a couple days before the same joggers was out of stock in L.”

Helpful Report

Hi Saeed, apologies for the mistake, these items are in the sale and very low stock sorry. If you can send these back free via our returns portal we will get this fully refunded for you, again sorry for any mix up and inconvenience caused

SINNERS ATTIRE is rated 4.8 based on 4,369 reviews