Simon Long Removals Gloucestershire Reviews

4.9 Rating 143 Reviews
97 %
of reviewers recommend Simon Long Removals Gloucestershire
4.9
Based on 143 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
The guys packing & moving were good. Nothing broken. But the admin is poor. I was given a wrong quotation. And they said they’d come on a certain day to collect the empty boxes - 2 weeks later, I’m still waiting! Shame the organisation side lets them down.
Helpful Report
Posted 8 months ago
Thank you for sharing your feedback, we are really sorry that your experience did not match your expectations. We are sorry you have experienced issues with our office and are still waiting for your cartons to be collected, all of our carton collections and deliveries are provided as a free service with a time frame for collection of 14 working days, which may be extended during busy periods. Please accept our sincerest apologies for the delay in your carton collection, if you could please call us on 01452 505 905 or email us at info@simonlongremovals.co.uk we will organise a date for your cartons to be collected and we hope you will give us the opportunity to put this right for you.
Posted 8 months ago
There were great guys and not so good guys in the team, did a perfectly acceptable job
Helpful Report
Posted 2 years ago
Thank you for sharing your feedback, we are really sorry that your experience did not match your expectations. Please feel free to reach out to us on 01452 505 905 or info@simonlongremovals.co.uk with any further comments, concerns or suggestions you wish to share. We would love to make things right if you give us another chance.
Posted 2 years ago
The removal men were brilliant. There was nobody in the office on most occassions and our answer phone messages were not returned. We are still waiting for the collection of empty boxes.
Helpful Report
Posted 4 years ago
Simon Long Removals Gloucestershire is rated 4.85 based on 143 reviews