Simon Long Removals Gloucestershire Reviews

Name: Simon Long Removals Gloucestershire
Rating: 4.84

4.8 Rating 158 Reviews

96 %

of reviewers recommend Simon Long Removals Gloucestershire

Company Reviews

Metrics

4.8

Based on 158 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Simon Long Removals Gloucestershire 4 star review on 3rd July 2023

Julie Hibbs

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very attentive and patient every step of the way.The movers on the day were absolutely brilliant-couldn’t have asked for more. It is worth noting that despite two discussions about a narrow bridge 500yds before our new house with no alternative route,the wrong lorry by a very large margin was sent and of course it didn’t fit over the bridge,baring in mind it was also a two day and 200 mile move,so pretty hard work.The actual movers couldn’t have handled it better but it involved a lot of extra work and another night away for them.We got in the house on the day as planned but it was only because of the hard work of the drivers.So do your checking and your own research and triple check with the office with any similar details. I would still highly recommend despite this because they did what they said they’d do in the end and no harm came to anyone,just massive inconvenience to the crew.”

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Posted 9 months ago

“Wow! From the very first contact, to the survey & quote (thank you Don) to the actual move, we couldn't be more impressed. The whole team were fantastic. The process for booking and paying was seamless (thank you Katie) and what could have been a very stressful time for us was made so easy by the team at Simon Long. I collected boxes to pack ourselves, the warehouse was neat & tidy, and the chap working there couldn't be more helpful lifting them into my car. On the moving day itself, a team of 6 smart uniformed lads arrived on time and introduced themselves with a handshake and a smile before explaining what to expect and answering any questions. The speed at which these guys work is astonishing, super efficient and handled everything with care including protecting our carpets and packing the lorries carefully. Good humour all round too, had a few laughs through the day. Thanks Tom, Rob, and all the team for working so hard for us. Unloading at the other end was a breeze and took just over two hours which is amazing. They were thoughtful and courteous about parking and nothing was too much trouble. I can't thank you all enough. The quote was the most competitive by far and I worried that this may be reflected in the service, but I needn't have stressed. I can't imagine paying more for a service better than this. 5 stars all round. Thank you so much. Tips for movers... It's been 12 years since we last moved so we weren't sure what to expect but here's some notes for anyone booking and a reminder for me for next time. 1. If you're packing yourself, then label EVERYTHING really clearly. The lorries weren't loaded by room (to balance everything safely) so you'll need good labels. I found a free downloadable set online. 2. Lable ALL the furniture too, it will save the lads asking you where stuff needs to go at the other end. 3. Label your new rooms on arrival. i.e. Bed 1, Bed 2, etc. It'll make life easier bringing boxes in. 4. Leave a kettle and few mugs out for teas/coffees, the chaps will definitely earn a brew. Not that they stopped work much, these guys worked solidly. Finally, thank you again everyone. I was blown away by the service, and I wouldn't hesitate to recommend you to anyone wanting a top-notch moving service.”

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Posted 1 year ago

“We found ourselves in a jam when our planned Removers were unable to help. Simon Long stepped in at very short notice and did a great job. They packed everything into the van safely and quickly and unloaded us the following day after a long drive. The whole team, from start to finish were excellent. I would have no hesitation in recommending this company.”

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Posted 1 year ago

“Moved us on the hottest day of the year - 19th July. Everything went perfectly. Thanks!”

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Posted 1 year ago

“We chose Simon Long to move our household from Churchdown, Gloucestershire to Auge-Saint-Médard in Charente, France. Although not the cheapest, the assessor gave a detailed description of how some particularly delicate items would be handled. This tipped the balance in their favour and proved to be a good choice. No losses, no breakages or damage. The packing team arrived on time, worked quickly, patiently and professionally. Although the delivery to France was with a different firm (a partner company - Ollands), service was equally good. All in all thoroughly recommended.”

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Posted 5 years ago

“Very prompt and helpful at all stages in the process. Good approach to reusing materials and preventing plastic waste in what is inevitably a packaging intensive business.”

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Posted 6 years ago

“Simon Long were so good that I ended up using them 3 times in 2 years. Nothing was too much trouble, staff were friendly and courteous and everything arrived intact. I really couldn't recommend them more highly and I shall be using them for my next move.”

Helpful Report

Posted 6 years ago

Simon Long Removals Gloucestershire is rated 4.8 based on 158 reviews