We are grateful thank you took the time to leave us a review, thank you. Your feedback helps us to improve our service for all of our customers. If you would like to share any comments or concerns that may help us to provide you with a five-star service next time, please feel free to let us know at either 01452 505 905 or firstname.lastname@example.org
“We weren't very happy with the storage crew who arrived the day before the actual moving day as they didn't really seem to know what was happening and things we had told the person doing the initial visit and quote hadn't been passed on. However they got all the storage things into one crate quite effectively. The crew on the actual moving day seemed more with it and did a good job, cheerfully moving some things around in rooms when it was realised they hadn't been put in the right place initially. There was a small amount of damage to the back of a wardrobe but they mended it very well so that the damage was invisible. We were also pleased with the quote which was kept to and the delivery and collection of packing boxes before and after.”
“2 lads worked hard in the heat, pretty much put everything where it was supposed to go except when i got back from work i realised they had forgotten my fridge and nobody seemed to notice!!!would use again.”
“From the initial quote to the actual day of removal, Simon Long were very helpful and efficient. If you left a message, they rang you back and were very friendly and easy to deal with, even when accommodating my change to completion dates.
The only downside & the reason I haven't given them excellent was that I had to ring three times to ask when they were bringing boxes as they didn't turn up when they said and the promised wardrobe boxes that were due on moving day never materialised so I had to do some speedy last minute packing to empty the wardrobes!”