UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.37

4.4 Rating 8,200 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,200 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part worked alright but the fitting wasn’t good as i had to cut the plastic around and i could fit only one screw”

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Posted 3 months ago

“Good experience with this company so far always answer your emails and very knowledgeable told me exactly what I needed to repair washing machine and said the spider in my machine was updated absolutely brilliant I bought the genuine part and was delivered in 9 days”

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Posted 3 months ago

“Unfortunately you were unable to identify the part requested, asking for a photo, but I managed to clear the blockage with a pressure line.”

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Posted 4 months ago

“Helpful site and the correct part was delivered. Genuine spare. A bit slow to arrive - wasn't dispatched for 6 days. Would use again though.”

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Posted 4 months ago

“Very helpful and informative with my questions.”

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Posted 4 months ago

“A little late but overall very good service and very helpful”

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Posted 4 months ago

“The correspondence I received was very good. They answered my question quickly. I'm still waiting for the part to arrive.”

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Posted 4 months ago

“Have used UK Whitegoods before. always get the right part. Was a bit disappointed this time as I wasn't aware the part wasn't in stock so it took longer to arrive than I expected. Help and advice were provided when fitting the part too which was appreciated.”

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Posted 4 months ago

“Although the initial spare was not the one ordered a couple of emails later resolved the problem and the correct item was sent out arriving next day.”

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Posted 4 months ago

“Delivery was slow on this occasion but apart from this the emails I sent were promptly Answered and I received my parts. Thankyou all Happy Christmas.”

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Posted 4 months ago

“Easy to order online, arrived well packed. Emailed with respect to delivery and received a prompt response. Took ever so slightly longer to arrive than I expected (that could be down to courier), but overall, I’d use this company again.”

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Posted 4 months ago

“A large selection of parts for my AEG oven, but not the one I was after unfortunately. Not UK Whitegoods fault really, as AEG for reasons known only to themselves have parts for every single bit of my oven apart from the one I was after. No other site had the part either.”

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Posted 5 months ago

“The part wasn't available any more but good feed back given thank you”

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Posted 5 months ago

“Part worked perfectly and pricing was very good. Paid for upgraded delivery and not sure the part arrived any quicker.”

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Posted 5 months ago

“Very efficient at sending from the UK to Australia, a replacement of an element: even though this was not an exact match, with the use of an angle grinder, it was successfully installed”

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Posted 5 months ago

“Query was answered quick and honestly”

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Posted 5 months ago

“Slight delay on order but otherwise no problems fitting new part one small problem o ring was larger than old part had use old one seems to work quite well will use white goods again future Regards M S”

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Posted 5 months ago

“Parts were perfect however despite stock apparently being available at time of order, there was delay aparantly caused by need to order parts. I had paid extra for speedy delivery!”

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Posted 5 months ago

“It took only minutes for them to provide details and an image for a model-dependent Dishwasher spare that I had been unable to find elsewhere. Will definitely use again.”

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Posted 5 months ago

“Came on time , and happy with the product”

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Posted 5 months ago

UK Whitegoods is rated 4.4 based on 8,200 reviews