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SHO Reviews

4.8 Rating 29,814 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,814 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
1644
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Received my guzzler just over a week ago and initially it was hard to drink out of, it felt like it was airlocked. I sent an email to customer services who were extremely helpful. We figured the problem and they sent me out the new parts in a few days. Now it works perfect and is my favourite, prefer this to my Stanley which was double the price. Thank you Sho!
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Posted 9 months ago
This is a great bottle, my second, & a lovely colour. Very easy to order & a speedy delivery. Brilliant service, thank you.
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Posted 9 months ago
Bought the smaller child’s flask which I thought would be the ideal size but in truth I should have gone for the bigger size my fault entirely. I have since purchased the bigger size too which was more appropriate for my grandson but this does not detract from the excellent quality and value for money that these flasks offer. My only advice is size up, the flask isn’t too big which was my fear and the kids will love the vibrant appearance of it.
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Posted 9 months ago
Absolutely loving my new guzzler, keeping hydrated while being at work! The kids are loving there's too, love the size so you don't have to keep refilling them , they keep drinks cool all day! Definitely will be buying from SHO in the future, I also love that you can buy the lids seperate to replace them when needed
SHO 5 star review on 14th April 2025
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Posted 9 months ago
Love my SHO bottle! It keeps drinks perfectly hot or cold for hours, looks stylish, and is super durable. Highly recommend!
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Posted 9 months ago
We now have a collection of Sho bottles, they are fantastic. Ice cold water all day long!
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Posted 9 months ago
Fantastic drinking bottles and lunch bags, my Grandson & Grandaughter loved them, gorgeous designs and keep drinks really cold! I forgot to add something to order and this was easy to rectify with a helpful member of staff. Excellent product and great customer service and delivery, will definitely purchase more products.
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Posted 9 months ago
Just what i needed
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Posted 9 months ago
Great company easy to order the item, great price and really fast delivery. The package was first class. Would recommend this company
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Posted 9 months ago
It has great sucking power
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Posted 9 months ago
Great drinking bottles much better than drinking water from plastic. I've not tried a hot drink yet but I hope it will be as good
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Posted 9 months ago
I havnt had to communicate with them but the order and delivery process was quick and easy.
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Posted 9 months ago
Well made, arrived quickly, unfortunately too large for me as I needed handbag size. However I had the opportunity to return, but decided to give as a present.
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Posted 9 months ago
I love my new cups, they are amazing. All my friends want one now.
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Posted 9 months ago
Bought smallist ones for grandchildren over 3 years ago and they are still going strong! Just bought the bigger ones for them so I'm sure they will last the same amount of time..fab designs too..
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Posted 9 months ago
Great company. Easy to use, quick delivery and reasonably priced in comparison to other brands.
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Posted 9 months ago
I am really pleased with my SHO bottle! I had seen them advertised for a long time, then a friend recommended it to me, and I’m glad I listened! I waited for the dusky colours to come back in stock earlier this month, and I love the colour too! I will not hesitate to recommend these bottles! They keep the water cool and look very good too, which is an added bonus!
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Posted 9 months ago
Got to know about the company via f/book. Ordering and delivery was exceptional
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Posted 9 months ago
I absolutely love these bottles. I now have 5 different ones and have bought family members them as gifts. Brilliant
SHO 5 star review on 12th April 2025
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Posted 9 months ago
I bought 3 water bottles, one for each of my children. My one year old threw hers out of the stroller the day after they arrived and cracked the lid in half. Obviously, I understand it was her fault but thought since I’d just spent £60 on three water bottles, Sho might’ve replaced it for her with it being a day old. I was disappointed with their response basically saying no but I could buy one. I will but I thought it was reasonable to ask for one as a gesture of goodwill, given it was brand new. Never mind, the water bottles are good and keep water cool whilst the children go about their daily activities.
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Posted 9 months ago
SHO is rated 4.8 based on 29,814 reviews