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SHO Reviews

4.8 Rating 29,906 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,906 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 26th January 2026
Lyn
SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
1645
Anonymous
Anonymous  // 01/01/2019
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Excellent quality product Very quick delivery.
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Posted 1 year ago
Fantastic
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Posted 1 year ago
Excellent service, prompt delivery. Really good products, lovely colours. Using my cup everyday
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Posted 1 year ago
Great quality as good as a much more expensive brand, had a slight issue with one item which was resolved quickly and efficiently by customer services.
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Posted 1 year ago
Purchased two but currently returning both flasks. Only tried the smaller one twice and within 5hrs soup was lukewarm so not as per the 10hrs hot. They don’t reply to the questions that were emailed and apparently “ do not have telephones” in the office to respond to customers. Will wait and see what happens next week when they “test” the products. Did everything as per instructions ( boiling water in flask for 10min then filled to brim with boiling liquid) very disappointing so far
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Posted 1 year ago
I really really like my HUGE coffee mug. I know it’s adaptable for cold drinks but I just like taking the biggest coffee to work possible. I intend to get a for flask soon as well to save money by taking soup to work.
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Posted 1 year ago
I love this company. They give a personal service by making sure you are happy with the product and they always send a thankyou email. The bottles and cup are great quality, lovely range of colours, and most importantly, they do not leak. I order my Xmas gifts through them and they have bargain sales. Highly recommended.
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Posted 1 year ago
Brilliant quality, keeps my drink warm for hours!
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Posted 1 year ago
Finally a flask that actually keeps things hot! I’m so happy I found this, have bought more for Christmas gifts, everyone needs to own one !
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Posted 1 year ago
Great items, use SHO items all the time, especially love my sports bottles and ice cream to take home in my SHO small food flask. Could now do with a sandwich salad container.
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Posted 1 year ago
Wow! Ordered two flasks for lunches as prefer something warm in the winter months and they are brilliant. They are a perfect size and look very stylish plus there are so many lovely designs. They are completely leakproof and keep food piping hot until ready to eat. They are also really easy to clean and come beautifully packaged.
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Posted 1 year ago
Fantastic company, great prices and very fast delivery , would highly recommend
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Posted 1 year ago
Absolutely fantastic customer service. So helpful. Bottles are absolutely brilliant. Add ice to the water and the bottle stays cold for 24hrs plus. Bought one each for the children in the family for Christmas. Best Bottle ever.
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Posted 1 year ago
Ordered the hot drink calix for work for me and my partner and unfortunately they aren’t very solid and secure to prevent leaks… they are just splash proof apparently but that doesn’t help us being on the go with the cups in the side of a backpack. Shame as trusted the company to provide us the best which they haven’t
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Posted 1 year ago
Been using SHO products for 10+ years. They’re my go to when need a bottle that keeps water cold and fresh for long or when it’s 40C+ outside. Easy to keep clean.
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Posted 1 year ago
I pretty much have a SHO cup or flask with me 24/7! Love them! The products keep my drinks my required temperature really well and the company seems genuinely nice. Affordable too!
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Posted 1 year ago
I have quite a few SHO items now and they’re well worth the extra money. They really are superior to other brands. I wouldn’t buy any others now.
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Posted 1 year ago
I have 2 SHO products that I have had for years and still love. Used every day. I have recently bought 2 more as gifts. The price is great and the delivery very fast. I'm sure the recipients will be very pleased.
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Posted 1 year ago
Amazing food flask keeps food warm. Perfect for a hot lunch on a cold day for my little one at school. Note don’t use the cleaning stuff (astonish) and put lid back on not even loosely like I did. The lid eventually exploded off the flask in my hand so 1 flask down now and need to replace
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Posted 1 year ago
Not a good cup. Flow through lid was awful.
Helpful Report
Posted 1 year ago
SHO is rated 4.8 based on 29,906 reviews