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SHO Reviews

4.8 Rating 29,906 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,906 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 26th January 2026
Lyn
SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
1645
Anonymous
Anonymous  // 01/01/2019
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I love my sho mugs, cups and bottles.
Helpful Report
Posted 1 year ago
Beautiful coffee flask mug, both in quality, looks and performance ! And i love the colour, and choices. Very pleased and will purchase again.
SHO 5 star review on 13th November 2024
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Posted 1 year ago
Love SHO’s products. Very good quality and look great too. People at work often comment how nice the bottles are!
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Posted 1 year ago
Poor customer service. When I informed them that the Kids Bottle leaked, they responsed that they could not accept a return as it had been used. How would I know it leaked if I hadn't used it? Would not recommend and will not be using again.
Helpful Report
Posted 1 year ago
Purchased 2 bottles on what I thought was buy 2 get 1 free. Didn't add 3rd to cart, only received 2! Contacted customer service explaining what went wrong. Was told should have put 3rd in basket and it would have been free, and if I wanted to take up the offer. I'd have to return the other 2 in original state, ie not washed, and in,original,packaging, get a refund and then purchase again to get the 3rd free. Not a good solution, As I'd already washed out the first 2. Lesson learnt. Buy elsewhere
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Posted 1 year ago
Very practical
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Posted 1 year ago
I have numerous SHO products and they are all top notch, I have recommended friends as well and they haven't been disappointed. My latest buts are for Christmas
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Posted 1 year ago
Amazing ! So Good
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Posted 1 year ago
So lovely to have hot porridge after an early morning swim!! Excellent customer service
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Posted 1 year ago
SHO make great products, I have a food flask, 2 water bottles and an XL tumbler. I love them all. They are durable, keep my water lovely and cold and my food flask keeps my food piping hot. I definitely recommend SHO to anyone looking to purchase a new water bottle or food flask.
Helpful Report
Posted 1 year ago
After 2 use product is not good. Food is not warm after 1 hour itself. Not satisfied
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Posted 1 year ago
Very good quality bottles, very good customer service. Keep up the good work
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Posted 1 year ago
Brought as a replacement due to my other being solen excellent quality thank you
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Posted 1 year ago
I have bought a range of products - almost all! They are ahead of anything I have seen in design and quality. “Simply the best” They are also very adept in tempting you buy more not that I need much prompting.
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Posted 1 year ago
I ordered a few bits including a small 2.0 bottle. All arrived promptly however the wrong colour bottle was sent. I contacted SHO and they came back immediately offering to send a replacement which they did straight away. Great products and great customer service.
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Posted 1 year ago
Excellent. Never fails
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Posted 1 year ago
Beautiful child’s bottle ready for my granddaughters Christmas stocking
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Posted 1 year ago
I was recommended this website by a colleague who also has children that don’t like school lunches or sandwiches! Feeling desperate for an answer what to pack for my son’s lunch, I was told about these containers that keep food warm! So now I can heat up left over dinners in the morning and pop it in one of Sho’s wonderful food containers and they remain hot for lunch time. Thank you for making my son very happy and a less stressed mummy! Will 100% be recommending to others and will continue to use Sho for replacements when needed. I’m sure it won’t need replacing too soon as the quality feels and looks amazing! X
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Posted 1 year ago
Fantastic service brought as a presant for my grandaughter so i hope she likes it
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Posted 1 year ago
since buying my first 1 my whole family has wanted it resulting in me now having purchased 7.from my 38 year son in law to my 5 Yr old grandaughter.Keeps everything cold . easy to carry and easy screw open lid we all have the sports bottles and I wee 240ml one .would totally recommend this product
Helpful Report
Posted 1 year ago
SHO is rated 4.8 based on 29,906 reviews