SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.77

4.8 Rating 29,948 Reviews

94 %

of reviewers recommend SHO

4.8

Based on 29,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

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1650

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quality Customer Service”

Helpful Report

Posted 1 year ago

Thanks so much, Andrew! We really appreciate your feedback and kind words :) If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us at support@shoreusable.com. Best wishes, Ellie

Posted 1 year ago

“Excellent value , quick delivery, fab colours, what's not like”

Helpful Report

Posted 1 year ago

Hey Celia, Thanks so much for your kind review! It really means a lot :) If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com. I hope you have an amazing day, Ellie

Posted 1 year ago

“Absolutely love my bottles and tumbler, every one asks me where I got them from. I think I’m starting an addiction to them.❤️”

Helpful Report

Posted 1 year ago

Hey Hazel, Thanks so much for the review, really is appreciated by us here at SHO! It's so great to hear that you've been getting on so well with your new bottles and cup! There's definitely nothing wrong with being a little addicted to them. Hope you have an awesome day :) Best wishes, Ellie

Posted 1 year ago

“Great at keeping my coffe warm, but unfortunately it isn't leak proof. I was really looking for something that would keep my coffee warm during my cycle to work, so I'd have a nice warm coffee after my shower. I tried the cup in my bottle cage and got wet legs. The next day I put it in my back pack and by the time I'd got to work all my clothes were wet.”

Helpful Report

Posted 1 year ago

Hi Dreana, Thanks for your review :) Unfortunately, our coffee cups are only splash proof so they do need to be kept upright to avoid any spillages. Apologies for any confusion caused here. However, I'm pleased to hear that you've been getting on well with the heat retention of your cups despite this. If you're looking for a 100% leak proof product that can be used with hot drinks too then our Sports Bottle may be a great alternative for you :) If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com. Have an awesome day, Ellie

Posted 1 year ago

“I cannot fault your products I love all the colours and designs and use my water bottle every day”

Helpful Report

Posted 1 year ago

Hi Deborah, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. We hope that you have a wonderful day, Ellie

Posted 1 year ago

“Wow, what can I say this is the best travel cup I've ever had. My drink stays hot for ages and all my friends remark on how nice the design of the cup is. Would highly recommend.”

Helpful Report

Posted 1 year ago

Hi Colin, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your Calix! The Moonlit Night design is lovely so I'm pleased you love it. If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 1 year ago

“Absolutely delighted with both of my flasks from SHO. Delivered very quick prices very good too. Even better when you can get them in the sale. Keep up the good work you guys, highly recommend 🌟🌟🌟🌟🌟”

Helpful Report

Posted 1 year ago

Hi Elaine, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. We hope that you have a wonderful day, Ellie

Posted 1 year ago

“Just received my second SHO item as I was so impressed with the first one and needed a different style. Good, sturdy design, no leaks and fabulous colours; I couldn't be more pleased”

Helpful Report

Posted 1 year ago

Hi Tina, Thank you so much for your lovely review :) I’m so pleased to hear that you had such a positive experience with SHO and we really appreciate your loyalty; it's customers like you that make it all worthwhile. And thank you so much for being a returning customer, we truly value your continued support. Have a lovely week, Ellie

Posted 1 year ago

“Amazing kids' bottles - beautiful patterns and colours, sturdy, no leaking.”

Helpful Report

Posted 1 year ago

Hi Katja, Thank you so much for your glowing review! We really appreciate it! If there is ever anything we can do for you or if you have any questions, just send an email to support@shoreusable.com and we’ll be able to help you out. Have a great day! Best wishes, Ellie

Posted 1 year ago

“Fast delivery. Lovely product. My cleaning brush was missing from the package but one email, and it was sent to me. Great customer service.”

Helpful Report

Posted 1 year ago

Hey Lin, Thanks so much for the review, really is appreciated by us here at SHO! I do apologise for the missing item but I'm glad we could rectify it quickly for you. Hope you have an awesome day :) Best wishes, Ellie

Posted 1 year ago

“I have just used it and I must say it's true what they say about keeping food awarm for 10hours. I am really pleased with my purchase. I will be buying more products. Thanks”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. We hope that you have a wonderful day, Ellie

Posted 1 year ago

“Quick delivery Great bottle very sturdy Only bottle that works for me”

Helpful Report

Posted 1 year ago

Hi Joe, Thank you so much for the fantastic review! It is truly appreciated, and if you ever have any questions or concerns, please don't hesitate to reach out to us. You can send us a message on our Facebook page or email us at support@shoreusable.co.uk. We're here to help you! :) Best wishes, Ellie

Posted 1 year ago

“I love the SHO products, such great quality. I bought my first items during the lockdown periods as they kindly offered NHS discount. I’ve since added to my collection. They genuinely keep drinks/food at adequate temps for hours. Available in such beautiful colours as well.”

Helpful Report

Posted 1 year ago

Hi Sally, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your SHO products! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 1 year ago

“Amazing design lovely colours, keeps my yogurt cold and fruit fresh for 5 hours.”

Helpful Report

Posted 1 year ago

Hey Iza, Thanks so much for your kind review! It really means a lot :) If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com. I hope you have an amazing day, Ellie

Posted 1 year ago

“One of the best stuff also give the gift this to all my friend and family members They also love ❤️ and happy”

Helpful Report

Posted 1 year ago

Hi Manju, Thank you so much for your awesome review! I'm so pleased to hear that you love your SHO products and have been able to share the joy with family and friends. We really appreciate your loyalty and support! Have a great day! Best wishes, Ellie

Posted 1 year ago

“I now have 5 SHO products and they are all very good. My oldest bottles are 4 years old and still going strong. Great product and quality.”

Helpful Report

Posted 1 year ago

Hi Hayley, Thanks for so much for your kind review :) I'm so pleased to hear that you've been getting on well with your SHO products over the years! We really appreciate your loyalty; it's customers like you that make it all worthwhile. And thank you so much for being a returning customer, we truly value your continued support. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us at support@shoreusable.com. Have a lovely week, Ellie

Posted 1 year ago

“brilliant bottle, use it on the golf course. Great value and quality product”

Helpful Report

Posted 1 year ago

Hello Robert, Thanks so much for the awesome review! Really is appreciated, and if you ever have any questions or issues pop us a message on our Facebook page or email us at support@shoreusable.com :) Best wishes, Ellie

Posted 1 year ago

“I love my flask, its keep my food hot for a long time. I will have to order another one soon because my daughter has used mine and loves it so much! Thank you SHO!”

Helpful Report

Posted 1 year ago

Hello there, Thanks so much for the review, really is appreciated by us here at SHO! It's great to hear that you and your daughter have been getting on well with your new Food Flask! If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com. Hope you have an awesome day :) Best wishes, Ellie

Posted 1 year ago

“Sho the company are so reliable and friendly. Their products are wonderful. Just bought a new 260ml bottle as my 6 year old one was looking scratched through much use and travels. Also looking forward to using the food flasks. Our 500ml & 260ml bottles are in daily use.”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. We hope that you have a wonderful day, Ellie

Posted 1 year ago

“Ordered my sho bottle, it came very quickly & packaged with care, lovely beautiful design 😍”

Helpful Report

Posted 1 year ago

Hi Lynda, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your new bottle! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 1 year ago

SHO is rated 4.8 based on 29,948 reviews