Login
Start Free Trial Are you a business? Click Here

SHO Reviews

4.8 Rating 29,923 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,923 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
1644
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Bottle is ok but the seal keeps coming adrift from the lid, causing the bottle to leak. Also prefer the original bottle to drink out of.
Helpful Report
Posted 1 year ago
Keeps drinks really cold
Helpful Report
Posted 1 year ago
brilliant communication when ordering fab service .quick delivery . Lovely packaging always comes intact due to the packaging .Well pleased with the service
Helpful Report
Posted 1 year ago
Please be aware all - check your bottles! SHO refuse to refund faulty bottles and have very poor aftercare. Currently on holiday with a brand new bottle with a broken seal and they won’t refund so I can buy a new one locally - just send a seal thousands of miles away. So I’ll have to buy a new one! Stick to the ones without seals.
Helpful Report
Posted 1 year ago
Absolutely love the new product, trouble is so do my kids and they keep borrowing it. Think might need to buy more soon
Helpful Report
Posted 1 year ago
Such great products at affordable prices! My family members and I already own 10 different size bottles and 2 insulated coffee cups. At this point it's fair to say that we're obsessed:)
Helpful Report
Posted 1 year ago
The new xl tumbler is poor quality and the straw won't last being plastic. . Metal would have been better . What happens when the straw is no good anymore
Helpful Report
Posted 1 year ago
Brilliant. Put ice and water in it and sat out in the sun. Cold to the end of the day Unfortunately the handle is loose but I can cope so long as it doesn't fall off 😀
Helpful Report
Posted 1 year ago
Have got several Sho products and no issues with any of them. Delivery is usually very quick as well. I shall continue to buy from this site, waiting for a Guzzler now .
Helpful Report
Posted 1 year ago
Easy to order. Very fast delivery and great value.
Helpful Report
Posted 1 year ago
Great products!! Love the variety of different sizes Keeps drinks cold for longer and hot!!! Have multiple versions of the bottles and food flasks Better than other bottles I’ve tried
Helpful Report
Posted 1 year ago
Excellent customer service. I accidently ordered the wrong lid and the return was easy and personalised email to confirm refund was being processed. The bottle is excellent and very good quality. Very happy customer and we will be back!
Helpful Report
Posted 1 year ago
I have bought 3 of these flasks and they are brilliant, won't be using any other make again. They keep our water really cold all day.
Helpful Report
Posted 1 year ago
Really love the Sho bottles but have to say I was REALLY dissapointed with the Abracadabra deal and the customer service I received when contacting them about it. You basically buy the bottle and get a free straw lid! Definitely not worth the money for something you that you don't know what you are getting. I've always bought from Sho but feel very dissapointed and let down with their customer service and how they dealt with my complaint, I thought Sho would have done better than that!
Helpful Report
Posted 1 year ago
Purchased several guzzler bottles for myself and family aswell as friends and we are all absolutely blown away them. They are brilliant and kept our drinks nice and cold for the whole day. I’ve now got others on the way to purchasing these too. They are the best ones we’ve ever had.
Helpful Report
Posted 1 year ago
Well made product. Keeps drinks nice and cold. Happy with purchase.
Helpful Report
Posted 1 year ago
Love the products there are so many variations,I absolutely love my new xl tumbler so easy to handle and holds a large amount without being too bulky .
Helpful Report
Posted 1 year ago
I love my new XL tumbler. When I ordered I didn’t expect it to come with two lids, I just thought it was going to come with the straw top (like the Stanley cups) so I was pleasantly surprised I can have a coffee/hot drink type lid on it too. I did buy it in a hurry (impulse lol) so didn’t actually look through other images or read the description - it does show/tell you. The straw section has a silicone part where the straw inserts so the cup doesn’t even leak - WINNER!! 5 🌟 from me!
Helpful Report
Posted 1 year ago
Amazing products really fab quality I have the cup.. grandaughter has 2 water bottles she loves the design
Helpful Report
Posted 1 year ago
Dreadful customer service. Emailed to say I still hadn’t received my order and no one replied. Placed my order on 28th June as wanted the cup got my holidays on 18th July. Once placed, I found out there was a delay on it due to one piece not available until 10th July. Still waiting and now won’t be here on time to take on holiday. Very disappointing as have bought a variety of items before.
Helpful Report
Posted 1 year ago
SHO is rated 4.8 based on 29,923 reviews