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SHO Reviews

4.8 Rating 29,923 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,923 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
1644
Anonymous
Anonymous  // 01/01/2019
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I bought the large sho & I love but need a smaller one also
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Posted 1 year ago
I love my new bottle, perfect design
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Posted 1 year ago
Excellent service, love the sho products
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Posted 1 year ago
Excellent products and customer service.
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Posted 1 year ago
Really impressed with these new bottles great value, was so impressed with the original drink one but these are amazing bought them for all of us in different colours ❤️
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Posted 1 year ago
I love my new giraffe flask. Very nice design and excellent quality.
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Posted 1 year ago
I bought the XL tumbler on a pre order and I have had it a week now and I can’t lie I’m kind of obsessed. It comes everywhere with me! Onto a review of its actual features Temperature - SHO states that the XL tumbler keeps cold drinks cold for 12 hours. I have found with mine inside, on a somewhat warm day (20 degrees) that it lasted for 15 hours and still had ice inside (this was with 9 large ice cubes). The drink was cold and didn’t have a weird metallic taste that some insulated type cups seem to get. Unfortunately, I am not a huge hot drink drinker so I have not timed how long hot drinks last! But if the ice lasted 15 hours in a warm(ish) room, I have high hopes that it keeps hot drinks hot! Features - I like how it comes with TWO lid options. Although, as previously mentioned, I don’t drink hot drinks so I haven’t tried the hot drink lid much (the one without a straw). The lid with the straw is advertised as splash proof. I would agree as it does have some leaking if tipped completely upside down. However, it was only minimal leaking and I feel like I would trust this to put in a bag (if I was sure it would stay upright!) as I don’t feel like it would leak at a fast rate - but i’m not 100%. Maybe I’ll trial it. Customer service - I have nothing but positive words to say about the SHO team. They are really fast to respond on all social media platforms and email. When I was deciding which colour to get I was stuck between the lilac colour and the dusty rose ( I think they’re the right colour names) and a member of the team kindly took time out of their day to collect each cup and send me a picture of them both together under the same lighting so I could decide! What other company would do something so personal and helpful?! I can’t think of many. Also, I am not going to lie, I am an impatient person who didn’t read fully when checking out so I got confused with shipping times. I emailed customer service and they responded within a day with the NICEST explanation! Overall, Would I recommend this cup? Absolutely! Do I think it’s good value for money? I think it’s very well priced and not overpriced for what it is - it really does keep your drinks cold for ages (which is vital for an iced coffee lover) The picture attached shows what was inside after around 8 hours I want to say. Also just a note - I debated getting this because I already had a tiktok stanley dupe that was like £6. I really do think you get what you pay for because that is not insulated at all and the SHO cup just knocks it so far out the park its just really nice and refreshing to see a company that cares about the products they’re making as well as making them fairly priced!
SHO 5 star review on 19th July 2024 SHO 5 star review on 19th July 2024
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Posted 1 year ago
I bought a big bottle for myself and a kids bottle for each of my sons. We love how cold it keeps the water. I’ve never known my sons to drink so much water. I also love the feel of the bottles. The kids designs are really fun. The boys love swapping between the straw and screw lid.
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Posted 1 year ago
Rubbish bottle not as advertised, previously loved all bottles I’ve bought. Terrible customer service. Will not use sho again
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Posted 1 year ago
I bought this as a birthday present for my son-in-law who appreciated it very much as he knows how good they are from me commenting on how much I love mine! They stay amazing hot for a long time, I totally recommend these
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Posted 1 year ago
This is my 3rd SHO purchase. Same excellent quality as always. As a nurse this is great for when I'm on shift with it being 900mls keeps me going. It's not heavy to hold either. Love the colour and the lid options!
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Posted 1 year ago
Love this bottle. Great to drink from. Put ice and water 7 am. Still cold at 7pm! Even when a really hot day
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Posted 1 year ago
Love these sports bottles!
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Posted 1 year ago
Brilliant! I am so happy with my bottles. I walk the dog on a daily basis and often at the yard all day, so to be able to keep water cold on a hot day is amazing. I can put ice cubes in my guzzler in the morning, and they are still there hours later! My kids also have one for school and they are the only bottle that so far have been indestructible.
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Posted 1 year ago
Beautiful cup! Beautiful colour! Keeps hot drinks hot! I'm very happy with my purchase! Thank you!
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Posted 1 year ago
The bottles are amazing. Keep the water cool for ages and are literally 'unbreakable'. My daughter loves hers as it comes in her favourite colour - purple. Very happy with my purchase.
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Posted 1 year ago
This is more third SHO water bottle and I love them all. They are great quality and keep my water cold and fresh. SHO is my go to brand x
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Posted 1 year ago
Great product, lovely colour as well. Keeps food hot for hours. Thank you SHO!
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Posted 1 year ago
Love my knew cup used every day all day, I’ve bought a good few cups and bottles now and they have all been great thank you
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Posted 1 year ago
Started off buying my kids a bottle each for school. Keeps water nice and cold. Ended up buying the food flask for the kids plus 2 bottles for myself! Easy to clean and do what they say they will !
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Posted 1 year ago
SHO is rated 4.8 based on 29,923 reviews