SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.77

4.8 Rating 31,426 Reviews

94 %

of reviewers recommend SHO

4.8

Based on 31,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

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1661

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely item. The colour is beautiful and the flask kept my sons lunch hot for school”

Helpful Report

Posted 1 year ago

Hi Lorna, Thanks for your review and your kind feedback, it's very appreciated :) It's great to hear that you and your son are getting on so much with the Food Flask! It's definitely a game changer for school lunches, isn't it? If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 1 year ago

“Amazing product,perfect lunch box for hot meal.Kids loved it 😍”

Helpful Report

Posted 1 year ago

Hi Soumya, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. I hope you have a wonderful day, Ellie

Posted 1 year ago

“Love these bottles !!! I literally bought one to see if they was any good . I was so pleased I bought another one for my friend as a birthday gift .”

Helpful Report

Posted 1 year ago

Hi Emma, Thanks so much for your awesome review and lovely feedback :) I'm so pleased to hear that you're getting on so well with your bottles! Thank you so much for being a returning customer! I hope your friend loves their gift just as much. Have a lovely day, Ellie

Posted 1 year ago

“This is a great insulated cup that I regularly use. I was impressed that much I bought another for work”

Helpful Report

Posted 1 year ago

Hi Dawn, Thanks for your review and for the lovely feedback, it's really appreciated :) I'm so happy to hear that you love your new Calix cups! Thank you so much for being a returning customer too. It really makes everything we're doing worthwhile when we receive feedback like yours. If there's ever anything we can help you with in the future, please let us know. Have a lovey day, Ellie

Posted 1 year ago

“Had lots of complements on the colour of the cup. Kept my drink lovely & cold.”

Helpful Report

Posted 1 year ago

Hi Dawn, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. I hope you have a wonderful day, Ellie

Posted 1 year ago

“Love the colour, size and shape of my new rounded bottom mug. Fits great in my hand, safe and secure lid for walking around with my hot drink. Kept me drink hot for 3/4 hours. Great price and super speedy delivery.”

Helpful Report

Posted 1 year ago

Hi Gemma, Thank you so much for taking the time to leave a review. Your feedback is truly appreciated and means a lot to us :) I'm so happy to hear that you're loving your new Pacto and it's working well for you! If there's ever anything we can do to help in the future, please let us know :) Best wishes, Ellie

Posted 1 year ago

“Great flask though don’t think food stays warm for 12 hours , very nice looking item”

Helpful Report

Posted 1 year ago

Hi Orla, Thanks for your review and for your lovely feedback :) I'm so pleased to hear that you're loving your new Food Flask! I just wanted to note that the heat retention period for the Food Flasks is 10 hours rather than the 12 hours you've included in your review so your food will be a lot cooler if you're leaving it for 12 hours before eating it. However, if you have any questions or concerns, please reach out to support@shoreusable.com and our team will be able to help :) Have an awesome day, Ellie

Posted 1 year ago

“Amazing product.got 2 food flasks for my daughters for there school lunches. There food is always hot”

Helpful Report

Posted 1 year ago

Hi Tina, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your Food Flasks! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 1 year ago

“Really pleased with the products. Flask keeps stuff hot and the drinks bottle keeps my water nice and cool all day. Love the finish and the drinking cap is a great idea.”

Helpful Report

Posted 1 year ago

Hi Lia, Thank you so much for your lovely review :) It's great to hear that you've been getting on so well with your new SHO products! If there is ever anything we can do for you or if you have any questions, just send an email to support@shoreusable.com and we’ll be able to help you out. Have a great day! Best wishes, Ellie

Posted 1 year ago

“This was bought for a gift, it arrived on time and was exactly what I was expecting.”

Helpful Report

Posted 1 year ago

Hello there, Thanks so much for the awesome review! Really is appreciated, and if you ever have any questions or issues pop us a message on our Facebook page or email us at support@shoreusable.com :) Best wishes, Ellie

Posted 1 year ago

“Excellent, website easy to use, a great offer on site and speedy delivery!”

Helpful Report

Posted 1 year ago

Hi Kylie, Thank you so much for your lovely feedback, it's very much appreciated :) I’m so glad to hear that you had such a positive experience with us! If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us at support@shoreusable.com. Wishing you an incredible day, Ellie

Posted 1 year ago

“Recently purchased a Limited Edition XL tumbler for my daughter which she loves and bought myself a 2.0 water bottle in Dusk blue so that I keep keep a water bottle upstairs. The straw lids are brilliant and would recommend if you are purchasing for kiddies as well as adults. My toddler grandson loves his dino bottles with the straw top and keeps hydrated at his play sessions.”

Helpful Report

Posted 1 year ago

Thanks for the incredibly kind review, Janette! :) It certainly sounds like you have a lovely collection of SHO products there! I'm so pleased to hear that you're getting on well with them! If there's ever anything we can do to help in the future, please let us know :) Have a lovely day, Ellie

Posted 1 year ago

“I feel they have mis-sold the Calix cup.. The advertising shows people filling the cup straight from the kettle, making hot chocolate and then going off to the woods.. Nowhere in the adverts do they tell you that you have to wait at least 20 minutes before putting the lid on for the water to get cold enough to put the lid on.. They don’t honour the guarantee..”

Helpful Report

Posted 1 year ago

Hello there, Thanks for your review and for your feedback! I'm sorry to hear that the Calix wasn't what you were expecting. Unfortunately, the steam from higher temperatures can cause the lid to lift a little which can then lead to leaking. We'd recommend either leaving the lid off until your drinks have cooled slightly or leave the slider open to act as a steam release to prevent this if you're intending on using boiling hot water inside the cup. This advice is available in our FAQ section, on the underside of the Slider Lid, and on the instructions card that comes with the product. Our Lifetime Guarantee covers faulty products and manufacturing defects. Unfortunately, it doesn't cover non-faulty products and user error. We always aim to be transparent, and we’re sorry for any confusion. If you have any questions or need additional help, please don’t hesitate to reach out. Best wishes, Ellie

Posted 1 year ago

“Love it, it's so pretty. Pay day treat, already had the white one but the leopard print called to me. Much prefer the newer style lid, works well for nights at the ice rink.”

Helpful Report

Posted 1 year ago

HI Karen, Thanks so much for your awesome review and lovely feedback :) I’m so glad to hear that you're getting on well with your new Calix and we really appreciate your loyalty; it's customers like you that make it all worthwhile. The Cream Leopard print will certainly make you stand out at the ice rink :) Thank you so much for being a returning customer, we truly value your continued support. Have a lovely day, Ellie

Posted 1 year ago

“Unfortunately my sho hadn’t showed up or been delivered and it was for my daughters birthday on Saturday just gone - very disappointed”

Helpful Report

Posted 1 year ago

Hi Eve, Thanks for your review! I'm really sorry to hear this. I can see that you've since been in contact with our support team who have arranged for a replacement to be sent out for missing order which was delivered over the weekend. I do apologise for the delivery issues here! I hope you love your order but if you do have any issues, please let us know. Best wishes, Ellie

Posted 1 year ago

“Sho products are amazing . Have amassed quite a collection of both the flasks and drinks bottles and cups . Brilliant and good value for money Would highly recommend”

Helpful Report

Posted 1 year ago

Hi Becky, Thanks so much for your lovely review! We really appreciate it :) I'm so glad you're getting on so well with your new SHO products. It really makes everything we're doing worthwhile when we receive feedback like yours. If there's ever anything we can do to help in the future, please let us know :) Have a lovely day, Ellie

Posted 1 year ago

“Good service excellent quality good fast delivery”

Helpful Report

Posted 1 year ago

Hey Keith, Thanks so much for your kind review! It really means a lot :) If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com. I hope you have an amazing day, Ellie

Posted 1 year ago

“Game changer for kids' lunch boxes - they now have hot food every day”

Helpful Report

Posted 1 year ago

Hi there, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) I'm so pleased to hear that you're getting on well with the Food Flasks! If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. I hope you have a wonderful day, Ellie

Posted 1 year ago

“Lovely products, beautiful packaging. Super fast delivery.”

Helpful Report

Posted 1 year ago

Hi Kate, Thank you so much for your glowing review! We really appreciate it! If there is ever anything we can do for you or if you have any questions, just send an email to support@shoreusable.com and we’ll be able to help you out. Have a great day! Best wishes, Ellie

Posted 1 year ago

“Lovely limited edition leopard 🐆 print bottle, bonus that it came with 2 lids, one for hot and one for cold drinks with straw. Had lots of comments”

Helpful Report

Posted 1 year ago

Hi Sally, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your Leopard Print Calix! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 1 year ago

SHO is rated 4.8 based on 31,426 reviews