Login
Start Free Trial Are you a business? Click Here

SHO Reviews

4.8 Rating 31,425 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 31,425 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 20th August 2026
Leanne
SHO 5 star review on 13th August 2026
Judith
SHO 5 star review on 13th August 2026
Judith
SHO 5 star review on 12th August 2026
Carly
SHO 5 star review on 12th August 2026
Anonymous
SHO 5 star review on 10th August 2026
Jenny
SHO 5 star review on 30th May 2026
Karen
1661
Anonymous
Anonymous  // 01/01/2019
Brilliant quality products, quick service and sustainable packaging.
Helpful Report
Posted 1 year ago
Hey there, Thank you so much for your wonderful review! It truly means a lot to us that you’re happy with your SHO products :) If you need assistance at any time, just let us know at support@shoreusable.com. We’re always happy to help! Have an awesome day! Best wishes, Ellie
Posted 1 year ago
Lovely items, I’ve ordered 5 items so far, all different products and am so impressed. Will definitely order more. Customer service is also amazing.
SHO 5 star review on 10th February 2025
Helpful Report
Posted 1 year ago
Hi Louise, Thank you so much for your fantastic review and for being a returning customer! We’re so happy to know you’re enjoying your SHO products. Your continued support truly means the world to us :) If there's anything we can assist you with in the future or if you have any questions, don’t hesitate to reach out at support@shoreusable.com. We’re always here to help! Wishing you an amazing day ahead! Best wishes, Ellie
Posted 1 year ago
Beautiful products, we have water bottle, coffee mugs and food flask and they all are excellent.
Helpful Report
Posted 1 year ago
Hello Rachael, Thank you for the glowing review! Your feedback means so much to us. :) If there’s ever anything we can do to assist you or if you have any questions, please don't hesitate to reach out at support@shoreusable.com. Wishing you a fantastic day! Best wishes, Ellie
Posted 1 year ago
Love this company! They do exactly what they say they would
Helpful Report
Posted 1 year ago
Hi Lindsey, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your SHO products! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie
Posted 1 year ago
All I can say is best cup ever
Helpful Report
Posted 1 year ago
Hey Amanda, Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Ellie
Posted 1 year ago
Lovely bottles, great quality and surprisingly lighter than expected.
Helpful Report
Posted 1 year ago
Hey Mina, Thanks so much for your kind review! It really means a lot :) If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com. I hope you have an amazing day, Ellie
Posted 1 year ago
Fast delivery very easy to order from would definitely recommend
Helpful Report
Posted 1 year ago
Love these bottles a have few now.
Helpful Report
Posted 1 year ago
The xl tumbler is one of the best mugs for keeping drinks hot .I would buy again
Helpful Report
Posted 1 year ago
Love mine so much ,
Helpful Report
Posted 1 year ago
Cup is great at holding temperature, love the leopard print design. One thing I don’t love is the lid. I only have herbal tea and no sugar but drink gets stuck in the slider part of the lid and it is almost impossible to open and close at times. Also doesn’t feel hygienic as it is difficult to clean. I have started using the straw and straw lid because of this but really doesn’t feel right drinking a hot drink through a straw but the lid, spout and slider is a design flaw in my opinion.
Helpful Report
Posted 1 year ago
Bought a Pacto and an extra lid to replace a very old clear one that had split years ago. The new pacto lid is an improvement as you can seal it completely. Fantastic! Delivered promptly
SHO 5 star review on 8th February 2025
Helpful Report
Posted 1 year ago
When coffee in my cup and lid screwed on it leaks . In moving car
Helpful Report
Posted 1 year ago
Ordered an XL Tumbler after researching brands for months. Absolutely lush, wish I ordered it before. The lid is so easy to take on and off. It's not oversized like some tumblers. Such fabulous quality on a really good price point in comparison to other brands!!!
Helpful Report
Posted 1 year ago
Fast delivery. Excellent quality 👍🏻
Helpful Report
Posted 1 year ago
Great products, sturdy and functional. The claims are a little ambitious - drinks do not stay ‘hot’ for six hours but do stay hot for longer than other mugs or cups. The designs are nice and I got a great offer with the straw lid with mine. I would probably buy another product but I’ll be aware what the limitations are.
Helpful Report
Posted 1 year ago
Lid doesn’t fit slips up
Helpful Report
Posted 1 year ago
I like the colour and it's so portable. So unique.
Helpful Report
Posted 1 year ago
i bought the reusable sports bottle that said it keeps drinks hot for 12 hours . very very poor as drink isnt even still hot after 2 hours despite pre-wrming the bottle . i have a £3 one that keeps it hotter for a lot lot longer
Helpful Report
Posted 1 year ago
I purchased the XL tumbler in neon nostalgia and I love it! Looks amazing and keeps drinks hot and cold forever (well, a long time!!) Getting compliments everywhere I take it. Fantastic!
Helpful Report
Posted 1 year ago
SHO is rated 4.8 based on 31,425 reviews