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SHO Reviews

4.8 Rating 29,958 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,958 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
1644
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I was bought a few items from Sho as presents and I'm very pleased with them so I decided to get more!
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Posted 1 year ago
Really great
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Posted 1 year ago
Fantastic bottle,real quality made product , would definitely buy again
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Posted 1 year ago
Excellent product and speedy delivery also 👍👍👍👍👍
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Posted 1 year ago
Top class styles choices on my 4th order. Cannot recommend highly enough. Customer service is excellent I felt heard. Love the designs soo hard to choose. Definitely my go to for quality bottles
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Posted 1 year ago
Really great product and selection of colours. We got a flask for my daughter and she loves it, especially the fold up spork. My wife then ordered herself one as she was so impressed!
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Posted 1 year ago
Love the products I have mine for working nights to keep food and drink still hot and in the summer the drinks lovely and cold
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Posted 1 year ago
Customer service is excellent- products are fantastic I love all of my sho reusables and am buying for family now too! Love them xx
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Posted 1 year ago
Easy to navigate the website and fast delivery. Haven't needed customer service as such but from the smoothness of ordering would definitely use SHO again.
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Posted 1 year ago
Great company! Quick delivery great products.
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Posted 1 year ago
My cup came super quickly and is exactly what I was looking for. Was really lucky I managed to get a Valentine’s discount code but I think they are worth their money and the discount was a bit of a sweetener!
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Posted 1 year ago
I like the look of the flask and the fact it comes complete with spoon. However, I have only used it twice. I was a little concerned when it arrived given the numerous "warnings" on the small label, coupled with a QR code for you to scan to see the full set of warnings!! This seemed to me to be a lot of caveats on why the product may not perform as you would expect. Whilst the website details do say it works best at keeping food warm when the flask is full I didn't think it would be so poor when it was 3/4 full. I had used it for a fairly thick soup and had heated the soup well to give it the best chance. However, after arriving at work, when I took the flask out of my bag I noticed the lid itself was warm to the touch. Surely if it was properly sealed the lid should not be warm? Anyway, I didn't think much more of it but when I came to eat the soup at lunchtime it was barely warm at all, vey disappointing. Something else I hadn't considered and which is purely a personal detail is that eating from a metal flask with a metal spoon was pretty noisy, something I found quite off putting. Unfortunatley, currently it has been assigned to the cupboard but I will try to use it again at some point and hope I feel better about it next time around.
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Posted 1 year ago
Looks like good products.
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Posted 1 year ago
Love all my SHO stuff ! I have tons ! I like to drink my morning cuppa at my pace - abs that works 💪
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Posted 1 year ago
Great flask, keeps everything nice a hot for hours
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Posted 1 year ago
I have a kettle in my bedroom as I love tea but milk went sour so quickly. I now use my food jar for chilled milk with a couple of ice cubes and no problem with milk going off! I was looking for a small fridge but had the idea when I saw the sale. I am delighted with the lidded cups and food containers.
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Posted 1 year ago
Love their products, beautiful and really good quality.
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Posted 1 year ago
I cant seem to stop collecting these products, myself and my daughter love them and i always get compliments on the beautiful colour and design, i have the water bottle and travel cup, both come with me to work ever day. They keep drinks very cold. And i love the travel cup for my tea. We recently bought one with engraving for a friend’s birthday and were so impressed, it took a bit linger to arrive but it was well worth the wait.
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Posted 1 year ago
We have a good collection of bottles and cups now and I'm honestly trying to find an excuse to buy more!! Great designs, customer service is top notch, wouldn't buy from another company! Keep up the good work guys!
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Posted 1 year ago
I have quite a few bottles. I have recently bought two of the Calix coffee cups with slider lid, I was hoping that it was leak proof as stated. Unfortunately the coffee or tea comes out the small hole on the slider part. You have to wait for the coffee to cool a while or it forces up the lid. So I am disappointed, as all of my other bottles are good.
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Posted 1 year ago
SHO is rated 4.8 based on 29,958 reviews