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SHO Reviews

4.8 Rating 29,959 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,959 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
1644
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
I have ordered these products as gifts for my colleagues , they were really pleased with them and I love the quality of them, and how quickly they we're delivered
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Posted 1 year ago
I've ordered a couple of items and both are such lovely quality. They wash really well and the outer design is slightly textured so is really durable.
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Posted 1 year ago
Love my bottle and great service quick and simple
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Posted 1 year ago
What a beautiful product !!! I can't stop looking at it which is difficult because I also have my water bottle to look at !!!! I would buy more but there is a limit to how many meals I can eat out of a food flask in a day !!! Great customer service, a problem politely sorted straight away, amazing packaging too. An absolutely great company to deal with, I can't praise them enough. Very many thanks SHO.
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Posted 1 year ago
Have bought a few things from sho always well packed and excellent quality, does what it says keeps drinks hot or cold for hours.
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Posted 1 year ago
Bought a collection of items, water bottle, food flask, flexi and pacto they are brilliant and have made my life easy with work food and drinks. They are easy to wash, fill and keep things warm. Ordering, delivery, packaging and communication was great from start to finish, would recommend
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Posted 1 year ago
I’ve had lots of compliments about my bottle , it was in the sale, lovely design, very quick delivery , I have recommended SHO to friends and colleagues
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Posted 1 year ago
Love my SHO mug!
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Posted 1 year ago
Good quality bottles and fast delivery
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Posted 1 year ago
So I initially ordered a coffee travel cup in the wrong colour on the website. I immediately contacted customer services to raise this and they changed it without any fuss. The colour I went with is so beautiful. The product feels sturdy, secure and is certainly leak proof. This is a product I stand by and would highly recommend to anyone that asks! Even if they don’t ask, I’ll happily brag about it and inform people about SHO’s products. I’d been looking for a reliable coffee mug for a while and I’m so glad to have finally found one with SHO. Another thing I love about this product is the fact that the outside remains cool to touch, despite the hot coffee that is within the cup. And my coffee stays hot in throughout my long car journeys into work, which is just amazing.
SHO 5 star review on 26th February 2024
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Posted 1 year ago
Fantastic products. I have a few.. Have not been disappointed.
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Posted 1 year ago
Love it. Brilliant design. Keeps things really hot. Great gift.
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Posted 1 year ago
Guzzler bottle lid broke on 1st use
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Posted 1 year ago
Pleasantly surprised. My daughter was desperate for a thermos to take to school and Sho ads kept popping up on my insta, so I decided to purchase. So glad that I did. Excellent range of colours, which made it really difficult to pick! The thermos is quality, sturdy, has a folding fork/spoon and very robust. Brilliant customer service, with follow up email giving cleaning instructions and recipe suggestions. Smooth delivery. We now have 3 of them as we loved the first one so much. Would highly recommend.
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Posted 1 year ago
Bought a cup for my wife to use at work, she was that impressed I also bought her a calix she could use to carry drinks to work as a school teacher, excellent and hold the heat for so long
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Posted 1 year ago
I have various cups/flasks etc And now am buying them for friends and family Lovely colours, brilliant designs, would never consider buying anything other product
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Posted 1 year ago
Sho came across as a secret santa present, but I have to tell you, this is the first secret santa ever that I loved. 😊 so looked up your products and decided to buy a flask too. Aeems great quality so far, I hope it'll withstand the big soup test next week.
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Posted 1 year ago
I first bought one for myself, looks very smart and was delivered within 3 days. Very impressive. Since then a friend saw mine and I ordered two more for her.
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Posted 1 year ago
So far i have ordered twice, one food flask and a calix mug, and a small mug, I love them all. From the pretty designs and a plain mug so that my husband will use them as well. He jokes I would buy the whole lot if I had chance.
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Posted 1 year ago
More Sho items to add to.my growing collection! They do become a bit of an obsession!!
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Posted 1 year ago
SHO is rated 4.8 based on 29,959 reviews