SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.78

4.8 Rating 29,824 Reviews

94 %

of reviewers recommend SHO

4.8

Based on 29,824 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

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1644

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great bottle”

Helpful Report

Posted 9 months ago

Hey Shelley, Thanks so much for the 5 stars! We really appreciate it :) Have a lovely day, Ellie

Posted 9 months ago

“The bottles are brilliant visually appealing with the bright colours which my children love! Seems to be encouraging them to drink more so that’s an added bonus! Very durable so far and nice and easy to clean. Customer service is excellent! Would highly recommend!”

Helpful Report

Posted 9 months ago

Hi Fay, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your new bottles! It's always great to hear that they're helping your little ones hit their hydration goals! Our customer service team is always here to help, so if you have any questions or need assistance, just let us know! Wishing you and your family many colourful and hydrating adventures ahead :) Best wishes, Ellie

Posted 9 months ago

“Very pleased and easy use.”

Helpful Report

Posted 9 months ago

Hi Derek, Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Ellie

Posted 9 months ago

“Great product that works. But pricy but lovely quality so i think it’s worth it. nice packaging and quick delivery”

Helpful Report

Posted 9 months ago

Hi Laura, Thank you for your fantastic review! We're thrilled to hear that you love your new Food Flask :) They can be an investment to begin with, for sure, but they definitely save you money in the long run with all your delicious home cooked meals. Do keep an eye out too as we do run sporadic offers and discounts throughout the year. If you have any questions or need assistance, feel free to reach out! Best wishes, Ellie

Posted 9 months ago

“So love my new pink 260ml bottle, really handy for cold water, and milk on trips . Very sturdy and so far more importantly appears not to leak !!”

Helpful Report

Posted 9 months ago

Hi Susan, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. I hope you have a wonderful day, Ellie

Posted 9 months ago

“Really love this company! Ordered from them twice and had nothing but good experiences. I really love their products. The second time I ordered from them, there was an issue with the order as they had sent the wrong item by mistake. Customer service was really helpful and sent out the correct item free of charge. :)”

Helpful Report

Posted 9 months ago

Hi Tamzin, Thank you so much for your fantastic review! I’m so glad to hear that you had such a positive experience with our customer service. Mistakes can happen, but we’re always here to make things right for you! If you need any assistance in the future or have more feedback, don’t hesitate to reach out. Wishing you a wonderful day! Best wishes, Ellie

Posted 9 months ago

“Love the deep pink colour and the 500ml water bottle with straw lid. Easy to flip up and down. I’m not a huge fan yet of the matching coffee cup I got. The round bowl like one. Iv had coffee slip down my chin , onto my uniform at times. Just not the most easiest of drinking so I need to either be very careful or save it for home as it does keep my drink warm after heating wjth hot water prior.”

Helpful Report

Posted 9 months ago

Hi Carla, Thank you for taking the time to share your thoughts with us! I’m glad to hear that you're getting on well with your bottle. However, I’m sorry to hear that you're having difficulty with the coffee cup. We understand that the round design can take some getting used to, and spills can be frustrating. Your feedback is invaluable, and I’ll make sure to pass it along to our design team as they continually work on improving our products. If you ever have any other concerns or require assistance, please don’t hesitate to reach out. Best wishes, Ellie

Posted 9 months ago

“Fantastic product only wish I had discovered them sooner !”

Helpful Report

Posted 9 months ago

Hi Kathryn, Thank you for your fantastic review! I'm so pleased to hear that you've found our product and are enjoying it. It's never too late to start discovering great things! If you have any questions or need assistance, feel free to reach out. Wishing you a wonderful day! Best wishes, Ellie

Posted 9 months ago

“I ordered two items and a mystery bundle, when I had some trouble with the delivery the customer service went above and beyond! I received a quick response from the ‘Chief Happiness Officer’ who went out of her way to make sure my order reached me as soon as possible. The coffee cup and sports bottle look lovely and are of great quality. I couldn’t have asked for a better experience 🙂”

Helpful Report

Posted 9 months ago

Hi Hayley, Thank you so much for your glowing review! We really appreciate it! If there is ever anything we can do for you or if you have any questions, just send an email to support@shoreusable.com and we’ll be able to help you out. Have a great day! Best wishes, Ellie

Posted 9 months ago

“I love my new water bottle I have a sports one blue it keeps my drinks hot or cold. Its comfortable to drink from and looks stylish. It fits in the drink holders at the gym.”

Helpful Report

Posted 9 months ago

“💯 satisfied with this bottle, great for down the gym would recommend it to others who are looking for a bottle for the gym or outdoors”

Helpful Report

Posted 9 months ago

“Great bottles, keeps drinks cold all day.. eventually persuaded the husband that he needed one and he loves it, especially the bright colours. Added to our original lids with the straw lids, they're a great addition.”

Helpful Report

Posted 9 months ago

“Loveky floral teapot keeps drinks hot for hours - lifesaver as I have been laid up post op for a few weeks! Bought food flask as a back up for lunches Highly recommend”

Helpful Report

Posted 9 months ago

“Excellent customer service. Wonderful product as always to add to the growing SHO collection.”

Helpful Report

Posted 9 months ago

“Product arrived quickly and in perfect condition just as one would expect.”

Helpful Report

Posted 9 months ago

“My two grandkids 6 and 4 absolutely love these! Won’t drink out of anything else! Think I might need to get one myself! Great packaging and efficient delivery.”

Helpful Report

Posted 9 months ago

“Gorgeous bottle but arrived dented!”

Helpful Report

Posted 9 months ago

“Absolutely love SHO products, they do as they say they do! Food and drink keep at stated temperatures for minimum times given. A wide range of products, colours and patterns to choose from. Something for everyone! Would 💯 recommend!!”

Helpful Report

Posted 9 months ago

“I was so impressed with the sport bottle that I immediately ordered the Guzzler. These bottles are superb and a great price. At least as good as bottles costing several times more. The are beautifully designed and really well made. They really do keep your water cool for hours. SHO bottles are extremely easy to recommend.”

Helpful Report

Posted 9 months ago

“Great product, goes way beyond what they say. I put water and ice in and there was still some ice 36 hours after, way beyond the 24 hours they claim, would buy again and recomending to family”

Helpful Report

Posted 9 months ago

SHO is rated 4.8 based on 29,824 reviews