“Needed help to send two pieces of luggage from UK to New Zealand during covid-19 lockdown. The packages are individually tracked by customer service and queries answered at every stage. Expected delays on the shipping route were promptly communicated and handled professionally. Better deal than checking in extra luggage at the airport. Very glad to come to know Sherpr.”
“I had to send luggage during the lockdown period from Spain to the UK. Their customer service was exceptional. They replied to all my queries promptly and were extremely helpful and polite. The courier followed social distancing rules on collection. The luggage arrived within the estimated time and I could track it very easily through collection, transit and delivery online via the courier tracking link. The luggage arrived perfectly. The price was good too. I would not hesitate to use them in future. Great work Sherpr.”
“Excellent service! The luggage arrived in excellent condition, on time (which is quite impressive considering the difficulties that Covid-19 has brought about) and hassle free (I used the live chat service to clarify some queries I had and the response was quick and efficient). The service is really user friendly, cost effective and there are no hidden terms and conditions. This is really what I needed considering my travel movements have been restricted. I recommend Sherpr 100%. Thank you.”
“Very responsive and helpful service! Got me outbid a bind really quickly as I had to move back home urgently before all the Covid19 restrictions got tighter.
Professional - caring and great execution - pleasure to review !!”
“Completely took the stress out of moving from Dublin to London! Great service, great pricing. Super easy to use, and items were collected and delivered in good time - no damage. Very communicative, anytime I had a question responses were fast and helpful. Would highly recommend!”
“From initial enquiry (and number of subsequent daft questions from me), to pick up and delivery, we could not fault the service or teams involved. Competitively priced, quality service- a real sanity saver! Cannot recommend more highly.”
“Sherpa provides a fantastic service on my recent ski trip.
They were able to transport my skis to the resort for a significantly lower rate than EasyJet as well as making my own journey a whole lot more comfortable as I didn’t have to lug skis through the airport!
“An outstanding experience from beginning to end. I was bringing a bike from France to Australia and the entire operation went flawlessly from the start. Communication with Sherpr was tremendous from the first enquiry to the final delivery and I was never in any doubt that the package would arrive in good condition and on time - which it did. I will definitely use them again. And a note for anyone using Sherpr to transport bikes. Their special bike boxes are absolutely outstanding. Having travelled literally to the other side of the world, mine arrived without a mark on it, and the bike inside looked like it hadn't moved a millimeter during transit. A 100% positive experience. Thank you to Andy and the team at Sherpr.”