“Duncan and the team were super helpful and responsive, and the price is really fair compared to other services. My boxes from the US to the UK arrived in 4 days which I thought was incredibly fast!”
“Sherpr did an excellent job setting up all the necessaries for my move from US to Canada. However -- the carrier they chose broke anything and everything they could, had problems delivering, and when they did finally deliver, they dumped a palette in the garage and left. Never again.”
“The service from Shepr was good, had slight issues with Fed ex delivery as boxes got split up and delayed delivery date. Good tracking kept me informed.”
“my contact, Duncan, was wonderful, knowledgeable, & patient! he helped me navigate packing requirements, items that were prohibited, et al. unfortunately, the service team was less clear & responsive.”
“Great communication and care throughout the process. However, clients should be informed in advance about the possibility of border customs charges. In our case, the customs fees exceeded the cost of the delivery itself, and we are now facing a complicated procedure with no guaranteed outcome in order to recover these costs.”
“Good communication and a reliable service, especially considering the guys don't usually ship to South Korea. Would highly recommend Sherpr's services”
“First time I've used Sherpr to send 8 golf sets of golf clubs abroad to Portugal and had issues at first with lack of boxes which was resolved with a later shipment out of the clubs. Also the labels wasn't on the confirmation e mail as stated so needed resolving via e mails, but the rest of collection and return went along really well. Would definitely recommend and will again be using them next year as once they were collected then the rest of our golf holiday was stress free with no clubs to worry about at the airport.”
“Pretty much hassle free delivery and collection. Was very nervous handing over precious bike but it was fine and I have not met anyone who had any issues”
“The bike was safely transported in one piece there and back-which is the most important thing. There were some changes to the plans along the way but there was good communication and it worked out well.”
“The shipment itself was great. However, I had difficulty fitting my bike in the bike box and had to take the forks off. I think the bike box would be better if it was a little longer. Communication with the company was excellent.”
“The service was good, bikes were safely delivered in time, nice and supportive staff, a few more signs would have made it easier to find the locations in Brighton and Clapham.”
“To be honest the service was a mixed bag of lost/missed info both I suppose mine and Sherpr, but in the end it went smoothly mainly thanks to a member of the ground crew for bhf setting up the finish line unfortunately I didn’t get her name but she really helped me bridge the gap between myself and Sherpr apart from that a smooth transition that’s why I gave 5 stars”
“Great service, takes away the worries in Brighton of how to get back. Great signposting from Madiera Drive (but not on the course side after the finish line), which made it a little longer to find. Will use again!”
“Cannot fault the efficiency and value of this service - though I will say that the youtube tutorial of packing your bike makes it look far easier than it is! I have a 48" frame and pretty much had to cajole it in!! However, overall a great service - and the staff are super efficient at answering questions...”
