Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,966 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

Write Your review

Tell us how Shepherds Friendly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straight forward and quick application . The website is easy to navigate .clear and easy to understand”

Helpful Report

“Very easy process signing up to Shepherds Friendly & helpful customer service agents”

Helpful Report

“Easy to use”

Helpful Report

“Excellent customer service, based on the advice and guidance provided I immediately opened an account. I feel so relieved that there will be no financial problems facing my children when (hopefully in years to come) they are faced with my funeral plan and costs. To know that all they have to do is call for all the extra stress to be taken off their shoulders gives me such peace of mind.”

Helpful Report

“Very easy to set up”

Helpful Report

“All the relevant information was available to help make an informed choice. Easy to complete online and all documents delivered plus a follow up telephone call to ensure I had received all documents and to answer any questions. Would recommend.”

Helpful Report

“Great service”

Helpful Report

“Very easy to arrange on line”

Helpful Report

“Easy hassle free and straightforward process. Welcome pack came through quickly followed up by a courtesy call to make sure everything was ok”

Helpful Report

“Easy to use platform, friendly staff and efficient service levels.”

Helpful Report

“So far so good!”

Helpful Report

“They are very friendly and helpful when you need something and so it's easier to communicate with the Staffs. whenever I call they don't put me on hold for long also they answer very quickly.”

Helpful Report

“easy to use”

Helpful Report

“Easy to set up and kept informed of progress.”

Helpful Report

“Absolutely a no brainier! So quick, simple and straightforward in one pot! Your account is open and ready to start saving for your future. As simple as a-b-c. Hey, that’s the way it’s done and I can’t wait to get stuck in and save. Welcome to Shepherds Friendly!”

Helpful Report

“Very helpful and informative!”

Helpful Report

“The advisor was very helpful, friendly and informative It was an easy decision to choose Shepherds Friendly as their Customer Service team were great and Plans were straightforward and great value for money”

Helpful Report

“Very straight forward. I was kept well informed throughout the process. I also found the product information easy to understand when making my choice of investment.”