Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,966 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use website and easy to information.”

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“Shepherds was easy to set up”

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“Simple to set up.”

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“So I have income protection with SF and its an extremely reasonable rate per month. So far they have paid every single claim I've made with no quibbles. You feel like you are dealing with a small company and don't get bounced around departments which is fantastic. I'd highly recommend them, it's not often I feel so motivated to write such a good review!”

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“Excellent!”

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“Very easy to apply and competitive rates”

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“Portal very easy to use. Completion online very quick and easy. Passed details to members of family,who have also opened a account...”

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“Very easy to understand, well presented, very helpful and polite”

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“Fantastic site and very helpful”

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“So far so good”

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“Very easy to set up online, also excellent customer support to check up on information received”

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“Hi , I opened my plan online and found the application quick and easy. Today I was contacted by a very helpful member of staff called Patricia who checked I was happy with the policy and talked through the details of my direct debit. This is the first time I have had a policy with Shepherds Friendly and I wanted to say how impressed with their customer service I am ! I would like to rate them 5 Stars”

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“The opening of the plan was simple and I did it from my phone.”

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“Ease of access to all the the relavant documents.”

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“The account was extremely easy to open and the benefit of the love2shop vouchers is a big bonus.”

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“Easy to open required product, a simple process and good communication throughout”

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“i found the service easy to use the website was good found what i was looking great service very happy”

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“The plan was particularly suitable for my requirements and the process was straightforward from the beginning to the end”

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“Very easy to set up and a follow up phone call to check everything was ok”

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“Happy with the customer service. Good company and pleased with the security I am getting. Thanks”

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Shepherds Friendly is rated 4.6 based on 2,966 reviews