Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,966 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easily application, good communication”

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“Complete service very efficient to register would recommend.”

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“Easy enough to set up.”

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“Nothing complicated. Seems open and honest”

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“Great website and easy to open an account”

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“Outstanding service”

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“My Dad took out a policy for our two girls with Shepherds Friendly which really helped them towards putting down a deposit on a house when they got married. Just before lockdown started, I became a grandad for the first time. I've not been able to cuddle my first grandchild yet but I have been able to give him a good start in life by taking out a Shepherds Friendly policy. Great company, great product. Like father, like son.”

Helpful Report

Hello, Thank you for leaving feedback on your experience with us. We are so delighted you have chosen to share such a lovely picture, it’s great meeting our members and getting to know more about them. We’re so pleased you’ve chosen to remain a part of the Shepherds Friendly family! We look forward to seeing and hearing more about your little one in the future. Kind regards, Lyba

“Really straightforward process taking out plans for myself & husband. Per Martin Lewis - seemed like the best deal around.”

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“Excellent .”

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“Very helpful crowd! And I am happy with the service and friendly approach :)”

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“Easy to set up friendly service when rang”

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“I found the site easy to use and follow, Everything was accessible and I was able to set up accounts for myself and my son easily in no time at all, there were also good supporting email confirmations at every step.”

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“It was very simple process and easy to fill up the application, they have replied my enquires very quick which was pretty impressive.”

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“Extremely easy to use website which contained top tips!”

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“Very professional. Application was simple and easily understandable. I’m pleased”

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“Its very easy to set up and make payments towards. The documents given explain the process clearly and answer all possible questions i would have. Only downside is the lack of dates to choose from for a direct debit”

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Hi Kara, Thank you for leaving us a review and for the feedback you have offered. We will look into adding more Direct Debit dates within our application process. If you would like to change your Direct Debit date you are able to do this by contacting our Member Services team on members@shepherdsfriendly.co.uk or giving them a call on 0161 428 1212, and they will be able to help amend this to your preferred date and help with any other questions you may have. Kind regards, Lyba

“Easy & quick to open, especially when you can’t leave the house! Highly recommended.”

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“I had been searching for a trust fund for my 3 children when I came across Shepherds Friendly. So quick and easy to set up and payments taken on same day each month so no worries on my part. Would highly recommend. Thankyou!”

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“Very easy and straightforward to set up and follow up courtesy call much appreciated.”

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“I’d never thought about setting up a savings account for my children, until I found this website. It confirms all the things that I want for my kids when their older, having the reassurance that the money is going to be there and they’re the only ones that can receive it, makes me happy. They give me the excitement for the future for my children x”

Helpful Report

Shepherds Friendly is rated 4.6 based on 2,966 reviews