Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 3,001 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 3,001 reviews

Customer Service
Communication Channels	Telephone, Email

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am quite happy with the service so far. My initial query was dealt with vey quickly and efficiently”

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“Setting up my policy couldn't have been easier. All contact I have had from Scottish Friendly has been of the most professional and helpful nature.”

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“Clear instruction and good customer service”

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“Fast and easy to open up an account”

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“Opened my new savings account . It was so easy on line and my new details were e mailed through very fast indeed. Great service!”

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“Easy to use. Had a follow up phone call to make sure everything was correct”

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“Very friendly customer service, easy to open ISA and online account, and a courtesy call to check I was happy with everything too.”

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“Straightforward, no fuss and friendly staff. Highly recommended.”

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“No issues at all. The ISA transfer was very straightforward. Thanks.”

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“Easy to deal with, helpful on telephone. Easy to navigate website.”

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“So quick and easy to open an Invesment ISA. All the information I could have wanted was shown and the application took a couple of minutes before it was all confirmed and done. Excellent.”

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“Such a quick and easy application. Very straight forward opening an Investment ISA took a couple of minutes and everything was confirmed with all the details I could have wanted. Excellent.”

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“The agent who contacted me was very friendly. She asked if my needs had been met, and if there was anything else I required. Great customer service!”

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“There were no problems and everything went smoothly”

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“Very simple, thank you for follow up call.”

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“The website was easy to use, and the cashback offer was a great incentive to make me start saving for my future.”

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“The whole process was quick and easy. Showed what you may receive at end of term and able to swap amounts and length to find the ideal plan to suit yourself. Whole experience was hassle and stress free.”

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“Really helpful and quick”

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“Easy process”

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“I work with investment complaints so i had a good idea what I was looking for, for my grandson in some form of junior savings vehicle. you are a mutual and there are not too many left around your performance has been good over a rocky period for with profits funds and you came out looking good on that front you junior ISA had everything I was looking for so we were off to a good start. I made a minor mistake in putting his name the wrong way round and the customer service was excellent as it was fixed within two days and once I had got my son to sign the parent form we were off and running. I spoke to a lady I think was named Abby and she was really helpful to make an initial deposit into the ISA and was especially patient when we were having problems with my awkward address. So I am very impressed at this early stage and that is not a thing i say often when my job is dealing with investment complaints on a daily basis.”

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Shepherds Friendly is rated 4.6 based on 3,001 reviews