Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,981 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,981 reviews

Customer Service
Communication Channels	Telephone

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to arrange simple for people who prefer to work online rather than verbally”

Helpful Report

“I am still awaiting for the documents so I have the details if want to make a payment”

Helpful Report

Hi Rebecca, Thank you for leaving us a review. Your plan documents should be available when you login to Your Account online. I’ve let our Member Service Team know and one of them will be in touch shortly to help you and to let you know where you can view your documents. In the meantime if there’s anything else we can help with, please feel free to get in touch with our Member Services Team by calling them on 0161 428 1212 or emailing them on members@shepherdsfriendly.co.uk Kind regards, Lyba

“It a brilliant way to save for you little one future and to make shore they have thing that want”

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“Easy to sign up to and a great feeling knowingy son will get a nice 18th birthday surprise”

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“I love your service and I am pleased to have a plan with your firm.”

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“I was very impressed by the service that I received. I spoke with Valerie Brooks almost two years ago and she was able to help me track down my daughters trust fund details and provided me with information on changing over to an ISA. Almost two years later, she was just as helpful and when I finally did make the change to the child ISA, it was simple and hassle free. I would definitely recommend anyone to the Shepherds Friendly society based on the service that I have already received.”

Helpful Report

“The lady who helped was very friendly and sent me all the necessary forms within a couple days.”

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“Very easy to open and clear terms and conditions. Good to have online account to make easy payments if required.”

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“I'm really happy with my childrens saving accounts ,I do trust this company and believe that my money is safe with them .now nearly 9years with this company,highly recommend!”

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“As a busy mum I never think about finances, shepherds family allowed me to set up an easy monthly direct debit and does all the saving for me, sending annual statements what more could you ask for x”

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“Great company would definetly recommend”

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“Great way to save for my children’s futures and so easy to do.”

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“Very helpful company who put customers needs first.”

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“Very good, friendly and helpful staff. Information provided before investing is very clear and easily explains any risks involved and the potential for investment.”

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“Brilliant easy to understand”

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“Ever since I joined the Shepherd Friendly family, the one thing that stood out for me was the ease of communication and customer service. I recall sending an email asking how children's saving were invested and a member of their team called me and gave a clear explanation that was satisfactory.”

Helpful Report

“Having been rather daunted by the choices and types of ISA available online, I found the Shepherds Friendly site to be intuitive and straightforward. Telephone responses are efficient and helpful too.”

Helpful Report

“Although I didn’t use the account for two long due to my own reasons the staff over the phone was lovely and made sure they helped when I rang up”