Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,966 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a busy mum I never think about finances, shepherds family allowed me to set up an easy monthly direct debit and does all the saving for me, sending annual statements what more could you ask for x”

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“Great company would definetly recommend”

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“Great way to save for my children’s futures and so easy to do.”

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“Very helpful company who put customers needs first.”

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“Very good, friendly and helpful staff. Information provided before investing is very clear and easily explains any risks involved and the potential for investment.”

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“Brilliant easy to understand”

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“Ever since I joined the Shepherd Friendly family, the one thing that stood out for me was the ease of communication and customer service. I recall sending an email asking how children's saving were invested and a member of their team called me and gave a clear explanation that was satisfactory.”

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“Having been rather daunted by the choices and types of ISA available online, I found the Shepherds Friendly site to be intuitive and straightforward. Telephone responses are efficient and helpful too.”

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“Although I didn’t use the account for two long due to my own reasons the staff over the phone was lovely and made sure they helped when I rang up”

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“Very easy to set up and use”

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“Straightforward process, excellent customer service.”

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“quick and easy apply”

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“The whole experience of setting up ISA's for my baby twins was extremely easy. The online application was very straight forward and painless. When I rang customer services to discuss paying lump sums into the ISA's I found the lady I spoke with to be warm, friendly and professional....and dare I say it...British.”

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“Easy application form”

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“Really easy to setup”

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“I found the the plans easy to sign up for...friendly company to keep your money with and to watch grow”

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“Very quick and easy to set up. No hassle.”

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“Easy to use and understand! I love that I can top it up over and above my direct debits!”