Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 3,002 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 3,002 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to apply for an ISA online. Quick response confirming the application was completed.”

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“I was happy with the friendly, professional service I received.”

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“As someone who had been put off looking for life insurance due to the complexity of some applications, I was delighted to discover that with Sheperds Friendly, the whole process from initial search through to quote and then purchase was informative, quick and easy to navigate - and excellent value for money. I have already recommended Sheperds Friendly to my family members.”

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“As a pensioner I am not very computer literate but Shepherds Friendly were very understanding, there telephone manner was very good, pleasure to deal with.”

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“Very good service and very easy to open an account”

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“Very easy to set up and good customer service as I received a call asking if everything was ok”

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“even got a phonecall to check i was happy with policy and if i had any questions....very helpful”

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“Excellent friendly and polite service”

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“Carried out a lot of research as to where I would purchase a policy to help my family with my burial costs. Came across Shepherds Friendly through a well known money advisers website. Found Shepherds Friendly website easy to read and clear to understand plus it offered a very competitive rate. Many other websites would not give you online quotes insisting that they would phone you, I feel this pressures you into buying their product, which is not always the best deal, Shepherds Friendly gave an instant quote online. I am now happy that for a relatively small monthly sum, I have eased the burden of costs for my family.”

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“Quick application and easy to understand ISA”

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“Very easy to open. Very straightforward. Nice people to deal with!”

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“no problems”

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“I have started a Stocks and Shares ISA for the first time with Shepherds Friendly and was very pleased with the ease by which the transaction could be completed online. This is my first experience with this company and I am looking forward to a good relationship with them. I have received good feedback about them and am encouraged by their contact with me.”

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“Super simple. Documents were sent quickly and the whole process was efficient”

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“I am glad I found Shepherds. They were friendly and I love that its a Mutual - run for members not fat cat bankers. Very easy to start up a new sticks and shares ISA without any fuss.”

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“HASSLE FREE FORMS TO FILL AND VERY GOOD CUSTOMER SERVICE.”

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“Very quick and easy to set up my plan , the website is well laid out and easy to navigate.”

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“Application was very clear and straight forward, user interface left a pleasant overall experience too”

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“The online application was easy and quick to do. I was unable to download the policy but, when I phoned, a very helpful customer services officer offered to post the policy to me.”

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“Looked into this company and was surprised at how efficient and on the ball they were, very friendly, efficient and knowledgeable staff, followed up with phone calls by them and e-mails. As the plan is new we will have to see how the investment does over the coming year, but so far very good.”

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Shepherds Friendly is rated 4.6 based on 3,002 reviews