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Shepherd Chartered Surveyors Reviews

4.7 Rating 1,086 Reviews
93 %
of reviewers recommend Shepherd Chartered Surveyors
Company Reviews Metrics Info
4.7
Based on 1,086 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shepherd Chartered Surveyors Reviews

About Shepherd Chartered Surveyors:

We are Scotland’s leading Chartered Surveyors, valuers, property agents and managers. With decades of experience and expertise combined with in-depth local market knowledge, we offer our clients a comprehensive range of Residential and Commercial Property Services.

Shepherd Chartered Surveyors is located strategically throughout Scotland, our clients benefit from our local market knowledge and the large network of dedicated professionals with a wide range of experience, expertise and resources.

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Adam
Unverified Reviewer
“Worst service ever. They never answer the phone and expose the client to losses.”
Helpful Report
Posted 2 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 2 years ago
Anonymous
Verified Reviewer
“Shepherds produced a home report for a house we purchased recently. The report looked good with all areas of the survey given category 1, and just one category2. However, once the purchase was complete and we moved in we found a number of errors, some minor which were missed, a leaky cylinder, twisted widows, etc., but one major which could have had a life threatening consequence. We have complained to Shepherds but they refuse to answer simple questions, pay for the repairs or compensate us for their errors. I would not trust their report ever again.”
Helpful Report
Posted 2 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 2 years ago
Elaine Steel
Verified Buyer
“Would never use or recommend this company. Main focus is to get paid as soon as they can.”
Helpful Report
(Motherwell) - Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
Lorraine Dhillon
Verified Buyer
“I am not happy at all with the service. My property was totally undervalued by £30000. These type of properties are being sold for over £2000000 presently.l would never recomend anyone to use your company.”
Helpful Report
(Perth) - Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
Anonymous
Unverified Reviewer
“Poor service from the outset with there commercial lets in Dundee. Would never look to use again.”
Helpful Report
Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
Dave M
Verified Reviewer
“I have to agree with the last review. How Edward Shepherd still has a license to act as a surveyor is beyond me! I had a full building survey, the sellers said he finished the survey in 40 minutes, unbelievable! When the survey arrived I thought it was a joke, he missed things that a twelve year old would have seen, totally incompetent! My review is 100% genuine, my advice is; If you don’t want to spend thousands of pounds putting things right which Shepherd’s surveys have missed, get a genuine surveyor and pay a little more! It will be well worth it! I want to give a minus rating but the review site does make provision for that!”
Helpful Report
Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
Anonymous
Verified Reviewer
“Reviews completed by Stevie Wonder!! Nothing but problems in the house I bought after Shepherd's CS completed the home report. They were either given a back hander to say everything was fine or are generally just bad at what they do.”
Helpful Report
Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
RM Crorie
Verified Reviewer
“No response to request for property survey, nor to follow-up message advising that another surveyor had been instructed (all e-mails verified as having been delivered). Might be caused by their use of Outlook.com as e-mail provider.”
Helpful Report
Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
Lisa Murphy
Verified Reviewer
“House got sold but now the sellers have moved in 2 weeks ago they have told us some things that I think the person doing the home report should have taken note of.”
Helpful Report
Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
Cheryl McMurtrie
Verified Buyer
“Overall poor experience, various mistakes made along the way and a very slow process.”
Helpful Report
(Inverness) - Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
Kevin
Verified Reviewer
“Terrible experience!! I instructed Shepherd to survey my property, had to chase them every step of the way, once they had taken my money I fell to the bottom of their priorities, it took them one month, a formal complaint and many excuses to issue me the final report. Sometimes what you pay for isn't what you get, unfortunately!”
Helpful Report
Posted 3 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 3 years ago
Anonymous
Verified Buyer
“Surveyor did not introduce himself. Was not interesting in communicating in anyway. Very rude and admitted his assessment was purely to "arse cover."”
Helpful Report
Posted 4 years ago
We acknowledge your comments raised in your review. If you would like to send me additional details regarding this i'll bring it to the attention of the Managing Partner for that area, who will investigate it further. Please send the details to david@shepherd.co.uk Thank you.
Posted 4 years ago
Mr I Raza
Verified Buyer
“Poor survey, not recommended, guy just spent a couple of minutes. Stuck with the dlat because of lower price tag on the survey. Rubbish”
Helpful Report
(Glasgow South) - Posted 4 years ago
Shepherd Chartered Surveyors is rated 4.7 based on 1,086 reviews
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