Sheds.co.uk Reviews

Name: Sheds.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.26

4.3 Rating 18,184 Reviews

82 %

of reviewers recommend Sheds.co.uk

About Sheds.co.uk:

We are one of the leading online outdoor garden building retailers with a clear aim of making purchasing garden buildings as easy as possible.

The name says it all. At Sheds.co.uk we strive to offer you the best quality products from reputable suppliers at the lowest possible prices. We work closely with our suppliers to ensure our customers receive the best products available on the internet.

We offer FREE UK Delivery on all our products, the largest range of garden buildings online, expert advice, flexible finance options, dedicated UK customer support and after sales care, secure online payments, and much more.

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed, confirmation received, money taken from credit card then received a text message to say that the order cannot be delivered as they have had to suspend activity in their manufacturing and packing operation. No email, no follow up just a random text message... website still maintains operations and delivery are unaffected. Be cautious.”

Helpful Report

Posted 5 years ago

“They do not answer their phone. They gave me a ticket number last week but nothing further. Don't know when they will deliver my order even though 2 items were available for quick delivery on the website. I am now going to investigate whether they are a genuine company.”

Helpful Report

Posted 5 years ago

“Firstly, when I'll get them?”

Helpful Report

Posted 5 years ago

Hi Mihail, Thank you for your review. Your order was placed on 10th April, we would appreciate if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 5 years ago

“Service was good but”

Helpful Report

Posted 5 years ago

Hi Charles, We would appreciate if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 5 years ago

“Firstly I would like to say the website and delivery are first class.unfortunately what was delivered was far from it.my partner ordered a 7'x5' metal pent shed, which I add is possibly the worst form of modern engineering I have come across in nearly 40 years of working... holes drilled somewhere in the vicinity of where they should be, some even drilled on the wrong side of the so called kwik clip fitting... most of which was bent/distorted so had to be straightened before you could start trying to build the panels... which are so flimsy I have seen thicker wafer thin ham... all held together with small self tapping screws that never go tight... all in all after a day of trying to work out which bits needed re drilling in the correct place and fighting with the clip title system I have given up and I will buy a proper shed when the restrictions are over and send this pile of rubbish back from where it came... stay clear people this is a definite no no that you would rather stab yourself in the thigh with a knife than try to build... I rate this -10 out of 10”

Helpful Report

Posted 5 years ago

Hi, I am sorry to hear you are unhappy with your product. We would appreciate if you would contact our Customer Service Department at help@sixty.co.uk, as we cannot find an order with the details you have provided.

Posted 5 years ago

“Firstly there was confusion as to whom was delivering what. I thought this company would deliver the articles but two seperate suppliers contacted me with frequently changing dates. Secondly, I ordered two raised beds as I have arthritis, I checked the information and unlike the log store I ordered it did not advise that it needed constructing. I therefore thought that as it was a mobility aid that they would be delivered built. Instead I have now 2 prepacked units that I can't put together and can't use until the lockdown is lifted. It really was misleading and I am most unimpressed. The Log store was ordered at the same time as I thought they would be delivered together but I was expecting not to be able to use this for some time until 2 people can come to build it. Thirdly ,I was explicit to the customer service representative (s) note the plural that I would need the beds carrying to the back gate and this was noted. Again at this point no one clarified they were not built. However when th delivery driver arrived he had not been given this information and said it was only kerb side delivery, luckily he took pity on me when I explained that I had rung and confirmed it would be moved and why I couldn't carry it and he carried them to the back for me. He tried to explain how to put the beds together, but I don't have powertools, no one to borrow them off nor the ability to constuct them even if I did. Very very displeased.”

Helpful Report

Posted 5 years ago

“awful service very rude and still have not received goods nor any explanation”

Helpful Report

Posted 5 years ago

“I understand that the country is in lockdown but the website wasn't clear as I order a shed for £1200 they took my order and money then I had a message from the delivery side they said there was no delivery slots available so I requested a refund till the country was back to normal they replied with a delivery date of 06/04/20 no shed has arrived 😡”

Helpful Report

Posted 5 years ago

“Easy enough website to use but extremely inaccurate delivery dates compared to what is advertised. Customer services is also not much help when contacted.”

Helpful Report

Posted 5 years ago

“Unfortunately, not a great experience as I ordered some furniture which showed in stock and then waited for an update on delivery (Showed next day delivery) - after 3 days I contacted them to find out my order had been cancelled as there was no stock. Shame, they need to improve their customer service.”

Helpful Report

Posted 5 years ago

“Still waiting for any sort of delivery information six days after ordering. Hastened customer service twice to only get vague unhelpful response. Suggest you look elsewhere for your purchase.”

Helpful Report

Posted 5 years ago

“SPENT IN EXCESS OF £1000 ON A SUMMERHOUSE & INSTALLATION. WHOLE PROCESS PROBLEMATIC, INITIAL BUILDING DAMAGED SO RETURNED WITH CARRIER. LONG DELAY BEFORE REPLACED THEREFORE LOST MY SLOT WITH INSTALLER. ONCE INSTALLED WITHIN A FEW DAYS CLEAR ROOF WAS LEAKING DESPITE HAVING PAID EXTRA FOR A ROOF UPGRADE! NOTIFIED EVENTUALLY REPLACED & AT THE TIME THE INSTALLERS STATED IT WOULD NO DOUBT FAIL AGAIN AS FELT UNSUITABLE FOR APPLICATION IN THE WINTER. INDEED IT DID. DESPITE NUMEROUS EMAILS & ANSWERING THE SAME RIDICULOUS QUESTIONS TIME AFTER TIME I AM LEFT WITH A BUILDING WHICH LETS IN THE RAIN1 THEY REFUSE TO REPLACE ROOF AND DAMAGED PARTS,CAUSED BY WATER AND REFUSE TO REFUND. IN ANY EVEN POOR QUALITY PRODUCT. DO NOT USE THIS COMPANY!!!”

Helpful Report

Posted 5 years ago

“I am really sorry to give a bad review, but think twice before buying a shed from this company. The shed is not great quality, but that is probably reflected in the price. I paid extra and had the shed constructed. This did take over 2 weeks to happen. After a couple of weeks both windows were hanging off from the top fixings. This took 5 weeks to be rectified, twice no one came on the arranged dates. Once fixed, I then realised that 3 of the sections on one side, have warped slats with 1.5cm gaps. The maufacturer says this is normal. My previous shed lasted 16 years and had no warped slats and my previous 2 sheds also never had warped slats. I am so disappointed and have been left with a shed not fit for purpose.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We have looked into your order and can see the Installation Team have revisited you and the Manufacturer have advised you correctly. You may reach us anytime at help@sixty.co.uk.

Posted 5 years ago

“I have waited a week for my shed ive had no kind of cummunication no email no phonecall no nothing and yet when I try to phone up and ask no one will pick up... I understand this is a very hard time for everyone... But yet your company is quick enough to take £600 for my order that I don't even have but yet on your website it still says delivery within 1-2 days!!”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We would appreciate if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 5 years ago

“Website issue on initial order. Took payment twice. Emailed customer services who didn't address issue of duplicated payment only confirmed I'd placed an order. Phoned up and spoke to very rude sarcastic lady. WILL NOT USE AGAIN. AWFUL!”

Helpful Report

Posted 5 years ago

Hi Kirsty, Thank you for your review. We have looked into your order and can see that you did place two separate orders. After speaking with the Customer Service Department, one of your orders have been cancelled and refunded. If you have found our service to be unsatisfactory, we sincerely apologise as there was no intentions to cause upset, as we take all our Customer Service very seriously. Sheds.co.uk

Posted 5 years ago

“Sell shoddy products not fit for purpose and when you leave bad reviews for them they pretend to care when really they don’t. Just don’t but from these people!”

Helpful Report

Posted 5 years ago

Hi, Thank you for your feedback. Sorry to hear you are dissatisfied with your product. I can see the Customer Services Team did request images so we could assist further, it doesn't appear that we have had a response to advise accordingly. You may reach us anytime at help@sixty.co.uk

Posted 5 years ago

“Awful company to buy from. Originally authorised my return and my refund however due to work (NHS) being so busy I missed the confirmation email. They are now refusing to collect or refund me. STAY AWAY!”

Helpful Report

Posted 5 years ago

Hi Marcus, Thank you for your positive comments. It is nice to know that you would recommend us. We hope the rest of your experience goes smoothly with sheds.co.uk.

Posted 5 years ago

“I was suppose to receive a gate today, but it want put onto the delivery lorry! I haven’t heard when it will be re delivered.”

Helpful Report

Posted 5 years ago

“Purchased a cabin on the 15/3/20 and arranged delivery the next day, I was informed the date for delivery will be 1/4/20, that's 16 days. when you say delivery is 7-10 days then make sure you can do it. I left a message saying I am not happy with this but i've had no reply even though they say they will get back within 24 hours. dread to think what the product will be like or any after sales service.”

Helpful Report

Posted 5 years ago

“Only just placed an order, very little communication from seller, regarding delivery dates, promising to get in touch but don't! At the moment not that impressed.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We have looked into your order and can see the product which you have ordered does have a delivery lead of between 5-14 working days. As soon as your order is ready to be dispatched the delivery team will be in contact with you to arrange a suitable date for delivery. Please do check your emails as you can be sent a link to book a delivery slot online.

Posted 5 years ago

Sheds.co.uk is rated 4.3 based on 18,184 reviews