SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,343 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,343 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how SG Petch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SG Petch 5 star review on 14th July 2025

Megan Dobbin

Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

George Williams

SG Petch 5 star review on 16th April 2025

Lauren Rafferty

184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From first going to the garage to look at cars to deciding which car we wanted was excellent service was always kept up to date when the car would be available First class service Connor the guy who was dealing with was very knowledgeable about which car would be suitable for me to drive and we have recommend SG Petch to our friends”

Helpful Report

(Durham) - Posted 1 year ago

Hi Pamela, Thank you so much for giving SG Petch a fantastic 5-star rating! We truly appreciate your kind words and feedback. We are thrilled to hear that your experience with us, from the moment you first entered our garage to the final decision on which car to choose, was excellent. We look forward to seeing you again.

Posted 1 year ago

“Great service for Tony, car is perfect love it. Tony kept me in the loop as I waited a while for car but definitely worth the wait”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Dear Daniel, Thank you so much for your fantastic 5-star rating of SG Petch! We're delighted that Tony provided you with great service and kept you in the loop throughout the process of waiting for your car. Once again, thank you for choosing SG Petch, and we look forward to serving you again in the future.

Posted 1 year ago

“Friendly and knowledgeable staff. Tony Hill was great with us, seemed to understand what we wanted. Nothing was any bother. Didn't have to wait long when I phoned Tony for advice.”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Dear valued customer,Thank you so much for awarding SG Petch with a fantastic 5-star rating! We truly appreciate your support and are delighted to hear that you had a positive experience with us. Thank you for choosing SG Petch, and we look forward to serving you again in the future.

Posted 1 year ago

“Dealt with by Ryan,friendly,knowledgeable and explained everything well.Would certainly recommend people to go to Petch for a new car certainly at Darlington where we were dealt with by a lovely member of staff.A little mention to Ray who on his first day took the time to get us a hot drink while Ryan was busy with client ,top staff. Thank you very much Ryan”

Helpful Report

Posted 1 year ago

Dear John, Thank you so much for your 5-star rating of SG Petch! We truly appreciate your kind words and we're thrilled to hear that you had a positive experience with us. We're glad that Ryan was able to assist you and provide exceptional service. We appreciate your recommendation and we look forward to serving you again in the future.

Posted 1 year ago

“Excellent service lovely staff informative polite and not pushy very happy with our new car and the staff”

Helpful Report

(Sunderland) - Posted 1 year ago

Hi June, Thank you so much for giving SG Petch a fantastic 5-star rating! We truly appreciate your kind words and your loyalty as our valued customer.

Posted 1 year ago

“Top class service couldn't be more happier with my choice of vehicle and daniel who looked after me is a great guy who helped with everything I'd like to thank everyone”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you so much for your exceptional 5-star rating of SG Petch! We greatly appreciate your kind words and your satisfaction with our service. We are thrilled to hear that you are extremely happy with your choice of vehicle. We look forward to serving you in the future.

Posted 1 year ago

“Always very helpful and patient no matter how many queries are thrown at them.”

Helpful Report

(Durham) - Posted 1 year ago

Dear Derek, Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your support and loyalty. if you ever have any more questions or need assistance, please don't hesitate to reach out.

Posted 1 year ago

“Excellent service from SG Petch they always go above and beyond”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you so much for giving SG Petch a 5-star rating! We greatly appreciate your kind words and support. It's wonderful to hear that you had an excellent experience with our service. We look forward to serving you again in the future.

Posted 1 year ago

“Excellent experience buying a new car. Was treated as a valued customer by pleasant, knowledgeable and professional staff. Would recommend anyone looking for a new car to dtop in gor a discusdion.”

Helpful Report

(York) - Posted 1 year ago

Dear Noel, Thank you so much for your amazing 5-star rating of SG Petch! We are thrilled to hear that you had an excellent experience while buying your new car. Your recommendation means a lot to us, and we would be more than happy to assist anyone looking for a new car. We truly appreciate your support and thank you once again for choosing SG Petch.

Posted 1 year ago

“Fantastic service , Adam was wonderful kept us up to date with everything . The timescale on waiting for a new car was extremely impressive and low within 3 weeks from the day we went into see Adam and start the process . If anyone is looking for a reliable dealership you have found one using SG Petch”

Helpful Report

(Durham) - Posted 1 year ago

Dear Samantha, Thank you so much for your amazing 5-star rating of SG Petch! We truly appreciate your kind words and we're thrilled to hear that Adam provided you with fantastic service. We look forward to seeing you again in the future.

Posted 1 year ago

“Excellent service throughout the whole process of ordering and collecting our new Motability car. Very knowledgeable, friendly and professional staff.”

Helpful Report

(York) - Posted 1 year ago

Dear Linda, Thank you so much for awarding SG Petch with a fantastic 5-star rating! We appreciate your feedback and are thrilled to hear that you had an excellent experience with our team. We value your support and hope to assist you further in the future.

Posted 1 year ago

“Fantastic service - no reservation in recommending”

Helpful Report

(York) - Posted 1 year ago

Dear Richard,Thank you so much for your amazing 5-star review of SG Petch! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. We look forward to serving you again in the future!

Posted 1 year ago

“Excellent service. Very pleased with personal attention and care”

Helpful Report

(York) - Posted 1 year ago

Dear John,Thank you so much for your five-star rating of SG Petch! We greatly appreciate your kind words and are thrilled to hear that you were pleased with our excellent service. Thank you for choosing SG Petch. We look forward to serving you again in the future!

Posted 1 year ago

“We have just recently taken delivery of our new car a Kia picanto x line s.First I would like to say how pleased we are with the car, just the right size for us.This is our forth car from s g Petch and we have not been disappointed with the service we have had, My wife and I would like to thank our sales executive Thomas Cyganek, From the day we ordered the car to the day we picked the car up and any advice after that he kept us informed throughout.Thank you.I definitely would recommend SG Petch”

Helpful Report

(York) - Posted 1 year ago

Thank you so much for your 5-star rating of SG Petch! We truly appreciate your loyalty as a customer and are thrilled to hear that you are pleased with your new Kia Picanto X Line S. It's wonderful to know that the car is the perfect size for you, and we're glad that you've had a positive experience with our service. We will pass along your kind words to our sales executive, Thomas Cyganek. Thank you for recommending SG Petch! We look forward to serving you again in the future.

Posted 1 year ago

“Great experience & the communication was excellent. Thanks Ciaran!”

Helpful Report

(Darlington) - Posted 1 year ago

Dear Jane,Thank you so much for awarding us with a fantastic 5-star rating! We greatly appreciate your feedback We are thrilled to hear that you had a great experience with us and found our communication to be excellent. Thank you once again for your kind words.

Posted 1 year ago

“Shannon was very helpful and efficient in smoothing the process of acquiring our new Tucson, and delivered on time!”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you so much for your fantastic 5-star rating of SG Petch! We sincerely appreciate your kind words and taking the time to share your positive experience. We're thrilled to hear that Shannon was very helpful and efficient in smoothing the process of acquiring your new Tucson, and delivering it on time! We look forward to seeing you again.

Posted 1 year ago

“Great service from walking in to taking delivery”

Helpful Report

(Durham) - Posted 1 year ago

Dear Trevor, Thank you so much for taking the time to leave us a 5-star rating! We're delighted to hear that you had a great experience with us, from the moment you walked into our dealership until the day you took delivery. If you have any further questions or need any assistance in the future, please don't hesitate to reach out.

Posted 1 year ago

“Although I did not get the car I ordered the car I did get is brilliant which is the i20. Love this car. I was treated with the utmost respect and curtesy by the showroom staff. They were very helpful.”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Dear Peter,Thank you so much for giving us a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you love your new i20. Although it wasn't the car you originally ordered, we're delighted that it has exceeded your expectations. Thank you once again for your wonderful review. Your satisfaction is our utmost priority, and we look forward to serving you again in the future.

Posted 1 year ago

“Amazing service from Ryan. He made the process of buying a new car a breeze.”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you so much, Nicola, for your fantastic 5-star rating of SG Petch! We truly appreciate your kind words about our dealership. We're thrilled to hear that you had an amazing experience with Ryan and that he made the process of buying a new car a breeze for you. We look forward to serving you again in the future!

Posted 1 year ago

“Excellent service”

Helpful Report

(South Bank) - Posted 1 year ago

Thanks for your feedback Adele, we are pleased you were happy with the service you received. We look forward to seeing you again.

Posted 1 year ago

SG Petch is rated 4.8 based on 5,343 reviews