SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,344 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 14th July 2025

Megan Dobbin

Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

George Williams

SG Petch 5 star review on 16th April 2025

Lauren Rafferty

184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from beginning to the end . Thank you Georgia .”

Helpful Report

(Darlington) - Posted 1 year ago

Dear Paul,Thank you so much for giving SG Petch a 5-star rating! We greatly appreciate your kind words and positive feedback. We are thrilled to hear that you received excellent service from beginning to end. We look forward to serving you again in the future.

Posted 1 year ago

“Excellent service from the team.”

Helpful Report

(South Bank) - Posted 1 year ago

Dear Gary,Thank you so much for awarding SG Petch with a fantastic 5-star rating! We truly appreciate your support and feedback. We look forward to serving you again in the future.

Posted 1 year ago

“Very good x the man I dealt with explained everything clearly and made my experience flawless x”

Helpful Report

(Sunderland) - Posted 1 year ago

Dear Trisha, Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your feedback and your kind words. We're delighted to hear that the man you dealt with explained everything clearly and made your experience flawless. Thank you once again for choosing SG Petch. We appreciate your support!

Posted 1 year ago

“We were very satisfied with our experience from initial browsing to driving away in our new Kia EV6.”

SG Petch 5 star review on 19th March 2024

Helpful Report

(York) - Posted 1 year ago

Dear Suzanne,Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Once again, thank you for choosing SG Petch and for taking the time to share your wonderful review. We look forward to serving you in the future.

Posted 1 year ago

“Rey good customer service”

Helpful Report

(Durham) - Posted 1 year ago

Thanks for your review Timothy, we are pleased you were happy with the service.

Posted 1 year ago

“This is the second brand new car that we have purchased from SG Petch and have to say we are delighted with the service and professionalism given by the team. We once again dealt with Tony Hills as we were more than happy with our first purchase through him. We can't recommend this dealership enough for the service and after care received. Oh and we love the car”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Hi Ken,Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your support and kind words. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 1 year ago

“Excellent service.”

Helpful Report

(Darlington) - Posted 1 year ago

Thanks for your 5-star rating, its great to know you received an excellent service.

Posted 1 year ago

“Sales rep was friendly, helpful and remembered us from previous purchases. Collecting the car was quick and seamless.”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much for your fantastic 5-star rating of SG Petch! We truly appreciate your kind words and ongoing support as a loyal customer. We are thrilled to hear that our sales rep was friendly, helpful, and even remembered you from your previous purchases. It's always our goal to provide seamless and efficient service, and we're delighted that collecting your car was a quick and seamless process for you.

Posted 1 year ago

“A fantastic vehicle that sells itself but the sales team provide fantastic support and advice and brilliant after sales help when required. Our fourth car from Petch and not the last.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you so much for your outstanding 5-star rating of SG Petch! We truly appreciate your loyalty as a customer and are thrilled to hear that you found our sales team to be incredibly helpful and supportive throughout your journey with us. Your comment about our fantastic after-sales assistance is deeply appreciated.

Posted 1 year ago

“Professionalism and honest dealing characterises the way in which SG Petch salespeople do business. This is the third car in succession , that we've bought from SG Petch and I'm sure , when the time comes, we'll return for a fourth purchase”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you so much for your glowing 5-star rating of SG Petch! We are thrilled to hear that professionalism and honest dealing have been the hallmarks of your experience with our salespeople. Your continued trust in SG Petch is truly valued and we are delighted to have served you for the third consecutive car purchase. Should you ever need any assistance in the meantime, please do not hesitate to reach out.

Posted 1 year ago

“We were looked after by Nicky at the Sunderland branch from picking our car to picking it up”

Helpful Report

(Sunderland) - Posted 1 year ago

We were thrilled to hear that you were looked after by Nicky at our Sunderland branch, from selecting your car to the smooth pick-up process. It's wonderful to know that Nicky took excellent care of you. Thanks again for leaving us you're feedback.

Posted 1 year ago

“Great service throughout & no pressure sales tactics. Helpful, friendly & would definitely recommend.”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much for your amazing 5-star rating of SG Petch! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Thank you for recommending us, and we look forward to serving you again in the future.

Posted 1 year ago

“excellent friendly experience”

Helpful Report

(Darlington) - Posted 1 year ago

“We have just bought a car from S.G Petch York our salesperson was Thomas Bardy who gave us excellent service he was friendly, professional and informative. He sourced a car which was exactly what we wanted. The whole process from beginning to end was faultless. We are happy with the car and would definitely return in the future. Thank you Thomas for your help with our car purchase”

Helpful Report

Posted 1 year ago

“My experience with the sales person was very professional and attentive. The process was explained and very informative, nothing was to much for the sales person to go through the control's of the car.”

Helpful Report

(Darlington) - Posted 1 year ago

“Very helpful from start till finishing”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your feedback and are delighted to hear that our team was very helpful from start till finishing. We look forward to seeing you again soon.

Posted 1 year ago

“Very helpful pleasant staff”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much for your wonderful 5-star rating of SG Petch! We greatly appreciate your kind words about our very helpful and pleasant staff. Once again, thank you for taking the time to leave leave us a review. We look forward to seeing you again in the future!

Posted 1 year ago

“Great experience made buying our car easy”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you so much for giving SG Petch a 5-star rating! We are thrilled to hear that you had a great experience with us and that buying your car was made easy. We appreciate your support and recommendation.

Posted 1 year ago

“Roger was very helpful throughout the process. Very thorough with everything.thank you”

Helpful Report

(Durham) - Posted 1 year ago

Dear Verna, Thank you so much for your fantastic 5-star rating of SG Petch! We're thrilled to hear that Roger was very helpful throughout the process and demonstrated exceptional thoroughness. We appreciate your kind words, and we'll be sure to pass along your appreciation to Roger.

Posted 1 year ago

“Excellent friendly service, no pressure was put on the customer , Dan the sales person was very knowledgable about the vehicle and took in explaining all the financial options. This is the 6th car I have bought from SG Petch and it will not be the last. Many thanks.”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you so much for taking the time to give SG Petch a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you have had an excellent experience with us once again.

Posted 1 year ago

SG Petch is rated 4.8 based on 5,344 reviews